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Limited Warranty Agreement
“Last year, I had the pleasure of working with Tri-State Pools to resurface my 15 year old original gunite pool. I met with three other companies to compare what they had to offer. From the mo- ment I met with Tri-State Pools, I knew they would be the ones to resurface my pool. Their profes- sionalism, experience and knowledge was beyond anyone else I met with. They constantly kept me updated when they will be at my home and what they will be doing on a daily basis. If they told me they would be there at 7:30 AM, they were there at 7:30 AM sharp! I had many questions throughout the resurfacing project, and they kindly answered each and every question I had with a thorough explanation.” “The end result? My 15 year old gunite pool looks brand new! Not only did they do a wonderful job with resurfacing my pool (with Pebble Tec), I also needed my entire coping re-set and also new waterline pool tiles. Look no further if you are planning on resurfacing or need any other resto- rations to your pool. Thank you, Tri-State Pools!!!”
Tri-State Pool Renovations, Inc. offers the following limited warranty to all original purchasers of our products and services. If a failure as described below, should occur within the period of warranty due to poor workmanship or materials, we will replace or repair the defect absolutely free of charge. COPING - We will replace or reset any coping that has become loose or cracked within two (2) years. TILE- We will replace or reset any tile that has become loose or cracked within two (2) years. MARBLEWHITE PLASTER, HYDRAZZO POLISHED MARBLE or DIAMOND BRITE QUARTZ - We will replace or repair any Marblewhite, Hydrazzo or Diamond Brite plaster that has become delaminated from the substrate and broken loose within two (2) years. Diamond Brite is also covered by a 10 year manufacturers material warranty. Please refer to the “Marblewhite Characteristics” section of the “Pool Care Instructions” booklet for normal plaster characteristics. PEBBLE TEC or PEBBLE SHEEN - We will replace or repair any Pebble Tec or Pebble Sheen finish that has become delaminated from the substrate and broken loose within five (5) years. Please refer to the “Plaster Characteristics” section of the “Pool Start-Up” booklet for normal plaster characteristics. POOL PLUMBING- We will replace or repair new pool plumbing that leaks within three (3) months or the end of the pool season, whichever comes first. POOL EQUIPMENT- We will replace or repair new pool equipment that is defective within the period of the manufacturers warranty, usually one (1) year. Please refer to manufacturers warranty for specific warranty terms and information. Labor Not Included. POOL DECKING- We will replace or repair pool decking(pavers) that has cracked or spalled within one (1) year. NOTE: This warranty is intended to define a minimum level of performance for the work performed and is not to be confused with average life expectancy, which in most cases is many times greater than the term of the warranty. Warranty time periods (term) shall commence on the date of substantial completion. Items not specific to your contracted scope of work are not covered by this warranty. This is a sample warranty. Please refer to your specific warranty for definitions, terms, conditions and exclusions. Your specific contracted items, warranty specifics and project materials will be computerized for fast, easy retrieval, should the need arise.
Angela D. Pine Brook, NJ
“From design through to completion and beyond the level of service and support delivered was of the highest order. The initial review of the site and the design work was a collaboration that made sure we received quality and that the delivered renovation enhanced, often meaning that the prices were actually lower than the choices that we had originally selected. The work itself was carried out with a minimum of inconvenience and was as speedy as could be expected - finish date turned out to be over a week ahead of schedule. The pool we had was turned into something more resembling a spa than a back yard plunge, we have received complements from all friends and relatives - especially those that had seen the be- fore situation. We were able to enjoy a fabulous summer of fun. Thanks guys your team worked wonders and I would unhesitatingly recommend you to anyone needing to carry out a substantial renovation.”
Trevor H. Upper Saddle River, NJ
“Tri State did a complete renovation on our pool, installed a beautiful new surface along with coping and a large deck. The crew was fantastic and worked hard to get us ready for the upcom- ing season. Tri State was competitively priced and offered several options for each component of the pool and deck. Tri State’s professionalism and attention to detail are the reasons why I would highly recommend them for any type of pool or patio project.
“All of our work is performed by trained staff, personally supervised by the company owners and backed by the BEST warranty in the industry.”
John D. Hohokus, NJ
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