HAPPY NEW YEAR
Employee Holiday Party
Thank you all for attending and being apart of what makes ANCC Great!
Here is a link to the photos taken that night, feel free to download any you want.
https://tiffanylansphotography.shootproof.com/gallery/23501665/
EMPLOYEE PARKING
Arlington Please park on the uncovered deck of the parking structure Fairfax Please park in the lot farthest from the clubhouse across from the tennis courts
check your email for updates
DIVERSITY
ANCC is committed to fostering, cultivating and preserving a culture of diversity and inclusion. ANCC recognizes and values the talents of each associate. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and achievements as well. We embrace and encourage our associates’ differences and other characteristics that make our associates unique.
WE ARE A DIVERSE WORKPLACE AND EXPECT TO MAINTAIN AN ENVIRONMENT FREE OF HARASSMENT AND DISCRIMINATION AT ALL LEVELS.
Smoking and Vaping is not allowed in the clubhouse
Roth IRA We offer the option to enroll in a Roth IRA through Empower's website. A Roth IRA is a fantastic way to save for retirement with potential tax advantages.
Visit the Empower Website or Human Resources Office for more information
Everyone should be vigilant on keeping an eye on our surroundings.
If you see something suspicious, please report it to security and/or your manager immediately.
Together we can keep ourselves and each other safe.
CELLPHONE POLICY
You should not use your cellphone while working. Additionally, we do not want to see your cellphone hanging out of pockets.
It should not be visible while working.
REMINDER TO SET UP YOUR DIRECT DEPOSIT IN ADP
Follow us on LinkedIn @ArmyNavyCountryClub
Build your network & stay updated on what's happening around the club!
FAQS
Where do I find my employee id #? View in ADP App under “Profile” Am I able to access my pay statemenTs? Yes, accessible through ADP app AM I ELIGIBLE FOR BENEFITS? Full time employees are eligible for Medical Benefits the first of the month following their 60 days as Fulltime
TRIVIA TEST YOUR
1 WINNER EACH MONTH
NEW QUESTIONS MONTHLY
Visit HR & enter for your chance to win prizes
Staff Cafe Closed January 1-9th
ACCESS YOUR PAY STATEMENTS IN THE ADP MOBILE APP
IF YOU DID NOT SET UP DIRECT DEPOSIT, YOU WILL RECEIVE A PHYSICAL CHECK
PAYDAYS
JANUARY 12, 2024 JANUARY 26, 2024
PICKUP LOCATIONS FOR PHYSICAL CHECKS: Aquatics: ARL Pool house Front desk ARL House: Loading Dock ARL Food and Beverage: Loading Dock ARL Golf: Eric Miller's Desk Greens: Distributed by Manager Junior Activities and Rainbow City: Sheila Chandler Tennis: Tennis Desk Fitness: Jay G Fairfax Team: With your specific managers
“If you don't risk anything, you risk even more.”
- Erica Jong American novelist and satirist
5 Star Tips & Tricks
Anticipate Needs
Practice Active Listening
Positive Language
Active listening can help you better understand what your customer feels, wants, and needs. To practice active listening, pay close attention to what the customer is saying, and take note of their body language and tone. Wait until they’re done speaking to come up with your response
The vocabulary and tone your team uses can steer the course of the conversation with a customer.
Doing everything you can to ensure customers are satisfied and that you care
5 Star Tips & Tricks Cont.
Take control of first impressions
Provide a consistent experience
It’s okay to say “I don’t know” but always offer to get the right answer
Create a Great LAST impression
Inclement weather policy
We are opened for business unless there is a government declared state of emergency, or unless you are advised otherwise by your supervisor. There may be times when we will delay opening AND on rare occasions we may have to close. In the event of inclement weather, when you are scheduled to work, you may call the main line OR you will be contacted by your manager via email. If your department is open, you are expected to use your best judgement to decide if you are able to safely report to work on time. If you are unable, you MUST notify your supervisor before your shift. Use common sense or your best judgement when driving in inclemant weather.
birthdays January
John Amani 19 FFX Golf Dylan Wurtemberg 23 FFX Greens John Waters 24 Golf Andrew Muir 25 FFX Golf Telma Marroquin 25 House Don Nicholson 26 Admin Ian Jacobson 26 FFX Golf Jose Cortez 26 Kitchen Francisco Ayala 28 FFX Greens Alexander Way 29 Golf Katy Alvarado 29 Restaurant Jose Parraga 30 Security William Twomey 31 FFX Golf
Cecil Carter 1 House Brad Myers 1 Golf Marcos Chacon-Molina 1 Greens Maxwell Gray 1 Aquatics Ruya Kor 2 Tennis Felix Blanco 3 FFX Golf Luke Gilman 3 FFX Golf Madison McConnell 4 Restaurant Scott Schertler 4 Tennis Neil Bennett 5 Tennis Elle Kunik 9 Fitness
Chong Cho 10 FFX Golf Patrick King 10 Admin Matthew Nicholson 11 House Katy Murray 12 Admin Fredy Ortez 15 FFX Greens Leticia Marquez 15 Kitchen Asgedom Deres 16 Restaurant Patrick Brick 16 Tennis Gregory Paukstis 17 Tennis Iliana Bermudez 17 Restaurant Dan Pittman 18 Security Gabriela Fernandez 19 Restaurant
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