Business Plan 2024 - 2026

Embracing technology

Sports day

Supporting charities close to our hearts

In addition, we have undertaken a programme of technology improvements, providing our team with enhanced tools and capabilities while enhancing the security of our IT estate. We successfully migrated from legacy to modern authentication services on our Salesforce Kimble platform, improving user experience and reducing security risk. We assured our resilience by updating and testing the Business Continuity and Disaster Recovery plans for our new offices. We also completed Penetration testing at the end of 2023 to complete the review. In 2024, we will continue to review the performance of our managed service provider to ensure we are getting the best possible service as well as extend the Single Sign On to other software as part of our objective to optimise the user experience. The laptop refresh programme will continue but will start to take sustainability credentials into account when choosing new devices. In 2023, renewing our Cyber Essentials accreditation was critical to meet customer demand. The bar for this gets higher every year and this is a key focus for our 2024 planning, particularly to support our continued work in the defence sector.

In 2023, the team had £25,000 to support 25 charities in our 25th Anniversary year. In addition, you and your families and friends have donated a fantastic £3,500 to support a variety of our activities. Thank you! Overall, we supported 36 organisations in 2023, ranging from the International Red Cross to support people affected by the many natural disasters, to Shelter to support individuals in the UK affected by homelessness and our local Middlewich and District Food Bank for families facing the choice between eating or other financial demands. Throughout the year, there was a good mix of Charity Committee events like the Yorkshire Three Peaks, the Manchester 10k and many individual requests for donations for charities and community projects actively supported by colleagues in their local area. Supporting local, national, and international charities and community projects has always been important and in recent times, has become even more so.

In 2024, the Charity Committee will focus on running at least one company-wide event each quarter, donate to national and international charities and continue to support local charities you are engaged with or charities local to Project One we identify or receive requests from. We look forward to utilising our new OnHand app making charitable activities more accessible to us all. Thank you to the Charity Committee who go the extra mile to organise, support and run our events, and who also look for opportunities to make a difference to help people throughout the year. If you would like to join, we have some available spaces, so please get in touch. Lastly, thank you to everyone who got involved in 2023, no matter how big or small, we couldn’t have achieved what we did without you. Remember, this is your fund and the Charity Committee look forward to supporting causes close to your hearts in 2024.

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