Business Plan 2024 - 2026

Developing long-term trusted partnerships Our customers are at the heart of our purpose as an organisation and at the centre of everything we do as a business. Growing existing, and building new, long-term relationships that are based on consistent, high-quality delivery and trust, is key to achieving our ambitions. We have built a strong customer base which we will continue to nurture through dedicated account management from the Consulting Director Team. Alongside this, we will actively look for areas where we can extend our support for them and build more team assignments as we have successfully done at BAE Systems, National Grid, Unilever, International Airlines Group and AstraZeneca , amongst others. Leading their most complex, critical change and transformation programmes has developed a strong reputation and positioned Project One as a trusted consultancy partner. Using our core service proposition of Project and Programme Management, Change Management and PMO, with specific, thematic areas around ERP and Climate Change & Sustainability, we will proactively engage with current and new customers to continue to build awareness of our capabilities. Our broader business development focus will be on identifying, targeting, and securing new, exciting customers for us to support. We will target large-scale organisations with a significant transformation agenda; the available investment to deliver change and an openness to independent external support. These types of organisations afford us the opportunity to support through team assignments on high-profile, exciting change programmes, as well as position, and build, Project One as a consultancy partner for their businesses.

We will organise our business development activities around market sectors with the Consulting Director Team leading a specific focus on: Defence Financial Services Public Sector CPG Pharma & Healthcare. Alongside this, a continued focus on nurturing personal networks, across our whole team, will open-up conversations and secure new work, as we have seen this year with Atomic Weapons Establishment (AWE), Pogust Goodhead and the Nuclear Decommissioning Authority (NDA).

Three new Consulting Directors joined the team in 2023 and we are actively looking for at least three more in 2024 to further strengthen the Sales Team. This will ensure we have sufficient capacity to build our customer relationships and continue to secure work in new and existing accounts. Our aim is to build to a team of 10 Consulting Directors over the next couple of years to focus on our opportunity pipeline. These leaders will be sourced both internally and externally so that we can identify the right capabilities to take our business forward and build on our success. We will leverage the power of our Consulting Team via the service communities, which will continue to run under consultant leadership. These communities will support our market awareness and sales efforts by providing high quality consulting content and will harvest delivery assets to make sure our customers are benefiting from accelerated delivery.

8

9 09

Made with FlippingBook interactive PDF creator