Program Components:
“The GoMo Health chat feature has taken the way we interact with our members to an entirely new level. Having that instantaneous communication, while providing timely assistance and guidance in the comfort of the member’s home makes each member feel supported. This innovative approach has significantly enhanced how I do my job.”
Care Communications: Upon enrollment, participants receive text messages to address their physical and emotional conditions, with some including links to a library of resources (see Care Companion). Topics are condition specific and include access to local resources, health reminders, behavioral health condition management, co-occurring condition education and treatment adherence guidance. Care Companion: This cloud-based learning management system (LMS) provides vetted educational content that is personalized by participants’ self-expressed priorities and interests, structured into easy- to-follow sections to promote independent education, learning and self-care management. GoMo Chat: Much like a typical text conversation, GoMo Chat allows (secure) live messaging between participants and their care team, enabling in- the-moment, on demand conversations. Secure Data Collection and Reporting: Engagement and experience data is collected and analyzed and reported back to providers for ongoing quality, clinical delivery and service improvement.
Denise Kennedy, Fidelis Senior Care Manager
gomohealth.com
info@gomohealth.com
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