A digital care management program that augments Rimrock's in-person programming for people with a substance use disorder (SUD) diagnosis who are in treatment or recovery, both court-ordered and non-court-ordered.
Case Study
Rimrock Recovery Pathways
PROGRAM AUDIENCE: People in treatment/recovery for an SUD diagnosis and their support person(s).
PROGRAM DESCRIPTION:
A digital care management program that augments Rimrock’s in- person programming for people with a substance use disorder (SUD) diagnosis who are in treatment or recovery, both court-ordered and non-court ordered.
PROGRAM OBJECTIVES:
PROGRAM OUTCOMES:
Over 2,000 escalations (in-the-moment notifications digitally delivered to care team) enabled immediate triage to avoid potential adverse events
h Extend impact of in-person SUD treatment programs with a “digital concierge” that delivers personalized content, resources, nurturing messages, and access to staff — without adding FTEs
h Enhance clients’ ability to initiate digital and secure communications with their care team
86% find the program helpful
h Empower those in treatment or recovery with the confidence and resources to manage daily living and avoid relapse/recidivism
78% indicate a more positive situational outlook, reduced stress and anxiety, and an increased ability to address challenges as they arise
75% saw a significant or high impact on their emotional health
72% feel more supported
88% would recommend the program to a friend
54% increase in full-time employment
h Increase “return to work” preparedness and employment
Program Components:
“Early Recovery feels lonely, and I believe that Recovery Pathways really delivers a way for our clients not to feel lonely on this journey. I wish I had this program (when I was in treatment).”
Care Communications: Upon enrollment, participants receive text messages to support their recovery journey both physically and emotionally, with some including links to a library of resources (see Care Companion). Topics include addiction recovery, relapse prevention, emotional regulation, skills and readiness, preparation for court, return to workforce training, parenting, mental health/ self-care, and healthy living. Care Companion: This cloud-based learning management system (LMS) provides vetted educational content that is personalized by participants’ self-expressed priorities and interests, structured into easy- to-follow sections to promote independent education, learning and self-care management. GoMo Chat: Much like a typical text conversation, GoMo Chat allows (secure) live messaging between participants and their care team, enabling in- the-moment, on demand conversations. Secure Data Collection and Reporting: Engagement and experience data is collected and analyzed and reported back to providers for ongoing quality, clinical delivery and service improvement.
Annette Redding, Rimrock Treatment Program Graduate and Former Director of Peer Support
“Has helped me achieve more sobriety than anything else in the last 22 years! You saved my life.”
Program Participant, Court Treatment
gomohealth.com
info@gomohealth.com
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