This dental and oral health compliance monitoring program provides oral health education for children and families and encourages positive, lifelong oral care habits in a fun and engaging way.
Case Study
Blue Cross Blue Shield (BCBS) Pediatric Dental Program
PROGRAM AUDIENCE: Caregivers of children aged 4-8 who recently had dental surgery, and are insured by BCBS Medicaid.
PROGRAM DESCRIPTION:
This dental and oral health compliance monitoring program provides oral health education for children and families, and encourages positive, lifelong oral care habits in a fun and engaging way. Participants were provided with a connected electronic toothbrush and 2-minute Tooth Tunes, a custom audio track composed by award- winning composers, designed to guide them on how to brush more effectively for the recommended 2 minutes, and make brushing more exciting. The toothbrush connects to an accompanying app allowing caregivers to easily track their child’s brushing habits.
PROGRAM OBJECTIVES:
PROGRAM OUTCOMES:
71% of program participants had a decrease in costs of care post-surgery, compared to 56% of the control group*
h Reduce dental costs among high-risk children insured under Medicaid
46% lower cost of care per patient post-surgery than the control group*
74% increase in utilization of preventive services per patient pre- to post-surgery vs. the control group*
66% of participants attended at least one follow-up dental appointment post-surgery
h Improve oral health outcomes and oral hygiene habits for participating children
94% reported that their children remained cavity-free at follow-up dental visits
Average brushing duration among participants was 124 seconds, achieving the recommended minimum of 2 minutes for effective brushing 90% said that their child looks forward to brushing their teeth and finds it to be an enjoyable process
*Children who had dental surgery but did not participate in the program
Program Components:
“I love having access to the chat feature via text message because I can’t always talk on my phone at work and when I am not at work I am busy being a mom. It is a lot easier to text, and so convenient to reach out if I have any problems!”
Care Communications: Upon enrollment, participants receive text messages to support their oral health journey, with some including links to a library of resources (see Care Companion). Topics include oral health habits, education on good oral hygiene, reminders for regular dental visits and information on electronic toothbrush set-up and use. Care Companion: This cloud-based learning management system (LMS) provides vetted educational content that is personalized by participants’ self-expressed priorities and interests, structured into easy-to-follow sections to promote independent education, learning and self-care management. GoMo Chat: Much like a typical text conversation, GoMo Chat allows (secure) live messaging between participants and their care team, enabling in- the-moment, on demand conversations.
Caregiver of Program Participant
Secure Data Collection and Reporting:
Engagement and experience data is collected and analyzed and reported back to providers for ongoing quality, clinical delivery and service improvement.
gomohealth.com
info@gomohealth.com
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