HMRC: Taking pride in being people experts
HM Revenue and Customs (HMRC) has a people team of around 1400, of which approximately 200 are based in the North East. Together, the work they have put in to become a CIPD People Development Partner demonstrates a clear commitment to delivering excellent people management, as well as supporting the overall workforce and business to succeed and thrive.
Karen Barella Assoc CIPD HR professional Development & Apprenticeship Lead at HMRC in Newcastle Upon Tyne said: We are committed to building a world class HR function and an organisation that truly is a great place to work, for people of all ages. The PDP programme has helped us to achieve this by supporting us in upskilling our people team to become leaders in their field. We are incredibly proud of the work that we have done so far to gain this accolade.
HMRC was the first civil service department, indeed the first public sector organisation, to become a CIPD People Development Partner (PDP). The move follows years of work to professionalise its HR function with a view to meeting future strategic challenges and becoming leaders for the HR profession. The journey to becoming a CIPD PDP has seen HMRC launch a series of new development programmes covering topics like, strategic workforce planning and organisational design for HR. They also widened their learning products and explored and provided accredited programmes to upskill people in specialist areas, to the highest CIPD level.
Growing the next generation of people professionals
She adds:
Another advantage of taking the step towards achieving CIPD People Development Partner (PDP) status, says Karen, is the opportunity to share good practice with other PDPs, which include Tesco , Peabody , Network Rail , Ministry of Défense and the Home Office . The CIPD’s knowledge and support has enabled us to think differently about how we will develop our people in the future. For example, we are using HR apprenticeships as a way to develop our people, and using what they have learned to support and improve the business.
The CIPD People Development Partner programme is designed to raise the capability, credibility and impact of an organisation’s people function. It does this through aligning an employer’s HR and Learning and Development (L&D) practices against CIPD standards and supporting the people team to thrive through CIPD training and development. The programme also supports and encourages organisations to provide entry-level opportunities for young people, such as apprenticeships and graduate programmes.
Results
HMRC achieved their target for 75% of HR staff to have gained a CIPD qualification by 2020, and they are planning to revise this target upwards, with the aim of 85% of their people staff achieving some form of CIPD accreditation by 2023. The organisation – which employs over 60,000 people nationwide - has also ensured that it has extended its professional development offer so that it’s not just focusing on the skills it needs now, but what it needs in the future.
If your organisation is interested in becoming a CIPD People Development Partner please email ClientDevelopmentEnquiry@cipd.co.uk
REGIONAL INSIGHTS
Winter 2021
6
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