KB 107 Creating Business Success through Coaching

KNOWLEDGE

ISSUE NO 107 | JUNE 2017 BEANS

OD ENTHUSIAST’S ORATE

CREATING BUSINESS SUCCESS THROUGH COACHING The best archer Arjuna - Guru Dronacharya, English cricket team - coach Mike Brearley, P.V. Sindhu - coach P. Gopichand have been a few of the prominent examples of successful Coach - Coachee combination. Every organization needs coaches like them who can create a winning team by building trust and confidence resulting in the business success. When I was serving as a middle management employee in an Indian MNC, my designation changed to Zonal Coach & Customer Sales Manager. Several training sessions were conducted there for sales force on how a coach can contribute in enhancing business. So when an organization converts

Shreekant Naik is a professor of marketing at KLS IMER, Belagavi with eleven years of Sales and Marketing experience in top, multinational pharma companies, he learned the art of coaching and also delivered it. His areas of interests include training, teaching, research and consulting. Coaching and leadership are presently a supplementary topic in his Ph.D. work.

its managers to coaches, a massive transformation occurs inside all employees and also changes the perception of stakeholders. Coach always creates a culture in which his teammates get developed as future leaders. Coach's primary responsibility is to build a strong team with problem solving skills and winning attitude. Many times personal or family problems distract team members from the tasks given to them. A real coach quickly identifies these problems and provides possible solutions. This leads to a sense of belongingness towards the organization and due to this employee always delivers superior performance by putting in those extra efforts. The coach should never solve problems for his team; rather develop problem solving abilities of the team members. Coaching is a two way learning process. In reverse coaching, a coach learns from his coachees as well. In this process, coachees develop a sense of ownership and belongingness. Business success is imminent when a coach instils in each coachee a capability to prioritize his tasks on a daily basis and an ability of follow-up. A real coach should connect with his coachee, be accessible and above all should be a great human being. The coach should inculcate ethics, integrity and right attitude in his team players. Coaching increases employee engagement and involvement in the workplace which leads to superlative performance. Finally, a coach is successful when he shapes a coachee who can develop one or more active coaches. 2. 3. 4. 5. 1. Here are some good attributes of a coach:

ABOUT ATYAASAA Atyaasaa Consulting Private Limited is a leading Human Resource Training & Consulting Organization partnering with some of the best brands in the country and overseas. Atyaasaa has been a catalyst and a contributor in their quest for people development and business excellence. The core differentiator of Atyaasaa process is continual innovation, unique customization and use of state of the art technology tools. These are implemented through ethical and experienced operations and human resource facilitators having contribution as their core value.

A leader without a coach is like an airplane without navigation support. BEAN STATEMENT

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