The HB Legal CornerMagazine - Issue10

"AI can analyse past cases to predict outcomes, helping lawyers build stronger strategies."

Artificial intelligence (AI) has come a long way, and we’re now entering an era where AI doesn’t just follow orders - it takes the initiative. This new wave, called agentic AI, is set to shake up the workplace in ways we’re only beginning to understand. By 2025, these systems, which can set goals, make decisions, and act independently, will be everywhere, transforming how we work and live.

suggests strategies - then writes a report for your client, all in real-time.

What Exactly is Agentic AI?

An AI agent is a software entity designed to autonomously perform tasks on behalf of a user or another system. Think of agentic AI as the next-gen coworker that doesn’t need constant hand-holding. It’s built to handle tasks on its own, adapt to changes, and learn from experience. Thanks to advancements in machine learning, natural language processing (NLP), and adaptive algorithms, agentic AI is becoming more reliable and ubiquitous, with the promise

Businesses are already seeing the benefits. Thomsons Reuters invested over $200 million in AI in 2024, which led to the development of Westlaw AI and CoCounsel - AI-powered products that conduct legal research and document review processes. These investments resulted in an 8% increase in revenue.

Services-as-Software: The 2025 Revolution

that it will improve accuracy and performance in our daily workflows with scale.

In 2025, "Services-as-Software" will take centre stage. AI agents will deliver the expertise and functionality of traditional service providers, but entirely through software. Anthropic, a leading AI company, now holds 24% of the Enterprise AI market, while OpenAI (the creator of ChatGPT), at 34%, has seen its share drop by 16%. Anthropic’s success is fuelled by their partnership with Snowflake, integrating Claude AI directly into Snowflake’s platform, where many legal AI startups manage their data. The most common enterprise AI use case in 2024 has been code generation, but according to Menlo VC's annual report, the healthcare and legal sectors are leading the charge in generative AI adoption and agentic AI workflow automation.

How Will AI Agents Change Your Workday?

Imagine if you didn’t have to spend hours on repetitive tasks. That’s where agentic AI comes in. For legal professionals, this means automating the discovery phase of litigation, where vast amounts of documents are reviewed for relevant information. AI can sift through thousands of files, identify key precedents, and flag potential risks in record time. Beyond discovery, AI agents manage compliance reporting and streamline client intake processes, freeing lawyers to focus on strat- egy and advocacy. Agentic AI can not only make data-driven decisions faster than any human, it can act on that data without your involvement. Imagine having an AI assistant that crunches numbers, analyses trends, and

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THE LEGAL CORNER MAGAZINE | ISSUE 010 JAN '25 HB

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