MASTER CERTIFIED HEALTH EDUCATION SPECIALIST (MCHES ® )
EXAM APPLICATION HANDBOOK APRIL 2022 PLEASE READ THIS HANDBOOK IN ITS ENTIRETY BEFORE COMPLETING THE APPLICATION.
NATIONAL COMMISSION FOR HEALTH EDUCATION CREDENTIALING, INC. 1541 Alta Drive, Suite 303 Whitehall, PA 18052-5642 Phone: 888-624-3248 • Fax: 800-813-0727 Website: nchec.org
If You Do Not Keep the Appointment (No-Show) . . . . . . . . . . . . . . . . . . . . . . . . . . .10 In Case of Personal or Medical Emergency . . . .10 Summary of Cancellation/Transfer/ Reschedule Policies . . . . . . . . . . . . . . . . . . . . .11 Preparing for the MCHES ® Exam . . . . . . . . . . . . . . .12 Exam Format and Duration . . . . . . . . . . . . . . .12 Exam Content . . . . . . . . . . . . . . . . . . . . . . . . .12 Reference Materials . . . . . . . . . . . . . . . . . . . . .12 Study Groups . . . . . . . . . . . . . . . . . . . . . . . . .12 What to Expect on Test Day . . . . . . . . . . . . . . . . . . .13 Exam ID and Prometric Test Center Requirements . . . . . . . . . . . . . . . . . . . . . . . . .13 Seat Assignments . . . . . . . . . . . . . . . . . . . . . .13 Tutorial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Irregularities . . . . . . . . . . . . . . . . . . . . . . . . . .13 Weather and Local or National Emergencies . .13 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Examination Grievance . . . . . . . . . . . . . . . . . .13 Live Remote Proctoring . . . . . . . . . . . . . . . . . . . . . .14 Exam Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 How the MCHES ® Exam is Scored . . . . . . . . . .16 Receiving Your Results . . . . . . . . . . . . . . . . . . .16 If You Did Not Pass the Exam . . . . . . . . . . . . . .16 After the MCHES ® Exam . . . . . . . . . . . . . . . . . . . . .17 MCHES ® Certification . . . . . . . . . . . . . . . . . . .17 Acceptable Use of Credential . . . . . . . . . . . . . .17 Maintaining the Certification . . . . . . . . . . . . . .17 Disciplinary Policy . . . . . . . . . . . . . . . . . . . . . .17 Health Education Code of Ethics . . . . . . . . . . .17 Ethics Violations . . . . . . . . . . . . . . . . . . . . . . .18
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Organization Overview . . . . . . . . . . . . . . . . . . . . . . .3 Benefits of National Certification Through NCHEC . . .3 The Master Certified Health Education Specialist (MCHES ® ) Credential . . . . . . . . . . . . . . . . .4 MCHES ® Exam Description . . . . . . . . . . . . . . . .4 Nondiscrimination/Fairness . . . . . . . . . . . . . . . .4 MCHES ® Fee Schedule and Deadlines . . . . . . . . . . . .5 Payment Methods . . . . . . . . . . . . . . . . . . . . . . .5 Applying for the MCHES ® Exam . . . . . . . . . . . . . . . . .6 MCHES ® Exam Eligibility Requirements . . . . . . . .6 Eligibility Guidelines . . . . . . . . . . . . . . . . . . . . .6 Prescreen Service . . . . . . . . . . . . . . . . . . . . . . .6 Prescreen Schedule . . . . . . . . . . . . . . . . . . . . . .7 Health Education Code of Ethics . . . . . . . . . . . .7 Submitting an Application . . . . . . . . . . . . . . . . . . . . .7 How to Apply . . . . . . . . . . . . . . . . . . . . . . . . . .7 What Your Application Should Include . . . . . . . .7 Dates to Remember . . . . . . . . . . . . . . . . . . . . . .7 Incomplete Applications . . . . . . . . . . . . . . . . . .7 Making Changes to Your Application . . . . . . . . .7 Application Checklist . . . . . . . . . . . . . . . . . . . . .8 Notification of Eligibility . . . . . . . . . . . . . . . . . . . . . . .8 If you are Ineligible for the MCHES ® Exam . . . . .8 Filing an Appeal Regarding Eligibility . . . . . . . . .8 Requests for Testing Accommodations . . . . . . . .8 Scheduling Your Exam Appointment . . . . . . . . . . . . . .9 Changes to Your Exam Appointment . . . . . . . . . . . . .9 Rescheduling Your Appointment . . . . . . . . . . . . .9 Cancelling/Withdrawing . . . . . . . . . . . . . . . . .10 Deferring/Transferring . . . . . . . . . . . . . . . . . . .10
MCHES ® Application (5+ Years) . . . . . . . . . . . .19 MCHES ® Application (CHES ® less than 5 years and non-CHES ® . . . . . . . . . . . . . . . . .21 Appendix B: CHES ® and MCHES ® Confidentiality/ Non-Disclosure Agreement . . . . . . . . . . . . . . . . . . . .24 Appendix C: Testing Accommodations Form . . . . . . .25
Please read this handbook in its entirety BEFORE completing the application.
The National Commission for Health Education Credentialing, Inc. (NCHEC), founded in 1988 as a non-profit, tax-exempt organization, develops and administers national competency-based examinations to entry- and advanced-level health education specialists.
The National Commission for Health Education Credentialing, Inc. (NCHEC) would like to thank you for considering certification in the field of Health Education and Promotion. Recognition as a nationally certified health education specialist (CHES ® ) will assist you in whichever career setting you choose. Certifica- tion defines your commitment to the field of Health Education and Promotion and positions you to con- tinue your professional development while upholding the national and international accreditation standards that our credentials attest to. Certification is a significant achievement, and validates the knowledge and skills you have obtained through your academic preparation. QUICK CONTACT For general information about certification or exam applications: firstname.lastname@example.org To schedule, reschedule or cancel an exam appointment you MUST: 1) Notify Prometric (prometric.com/nchec or call 800-727-8490.) 2) Notify NCHEC at email@example.com or call 888-624-3248. For test site emergency closure information, visit prometric.com/sitestatus
BENEFITS OF NATIONAL CERTIFICATION THROUGH NCHEC
NCHEC’s voluntary professional certification program establishes a national standard for individual health education practitioners. It is based on the Eight Areas of Responsibility; a comprehensive set of Competen- cies and Sub-competencies that have been verified by a job practice analysis. It differs from state and local certifications and registries in that the requirements do not vary from one locale to another. National certification benefits practitioners and the public by: ● Establishing a national standard of practice for all health education specialists ● Attesting to the individual health education specialists knowledge and skills ● Assisting employers in identifying qualified health education practitioners ● Developing a sense of pride and accomplishment among certified health education specialists ● Promoting continued professional development for health education specialists
MISSION The mission of NCHEC is to enhance the professional practice of Health Education by promoting and sustaining
a credentialed body of Health Education Specialists. To meet this mission, NCHEC certifies health education specialists, promotes professional development, and strengthens professional preparation and practice.
THE CERTIFIED HEALTH EDUCATION SPECIALIST (CHES ® ) CREDENTIAL
Healthcare/Hospital Government University Business Community/Non-Profit Schools Source: Health Education Specialist Practice Analysis – 2020 (HESPA 2020) Job Settings for CHES ® and MCHES ®
A CHES® is an individual that has:
1. Met required academic preparation qualifications
Certified Health Education Specialist
2. Successfully passed a competency-based examination administered
by the National Commission for Health Education Credentialing, Inc.
Certified Health Education Specialists practice within varied settings across the country and overseas. The verified skill-sets of health education specialists are a valuable asset in a variety of career settings, and denote competency, commitment, versatility, and independent critical thinking skills.
3. Satisfied the continuing education requirement to maintain the national credential
NONDISCRIMINATION/ FAIRNESS NCHEC does not discriminate against any individual on the basis of race, ethnicity, religion, sex, gender identity, age, disability, sexual orientation, status as a veteran, or other legally protected status. NCHEC’s adheres to a formal application review process in accordance with established criteria. This process provides assurance to the public that the eligibility review is impartial and fair. For more information on NCHEC’s Nondiscrim- ination/Fairness policy and procedures regarding this policy, contact NCHEC at 888.624.3248 or email firstname.lastname@example.org.
The Master Certified Health Education Specialist (MCHES ® ) examination is a competency-based tool used to measure possession, application and interpretation of knowledge in the Eight Areas of Responsibility for Health Education Spe- cialists delineated by the most current US-based practice analysis study. The exam reflects the entry- and advanced-level Sub-competencies of these Areas of Responsibility as found in A Competency Based Framework for Health Education Specialists 2020. The MCHES ® credential is hierarchical, meaning that MCHES ® are competent in all entry-level (CHES ® ) skills, in addition to more advanced-level skills. Consisting of 165 multiple-choice questions (150 scored and 15 pilot tested), the MCHES ® examination is offered only in computer-based format at more than 400 Prometric test centers worldwide. Candidates are allotted 3 hours to complete the examination questions. Total seat time at Prometric Test Centers, including tutorials and surveys, is 3.5 hours.
MCHES ® EXAM FEES
MCHES ® EXAM FEE SCHEDULE AND DEADLINES
The MCHES ® exam is offered in both the spring and fall (April and October) for a period of ten days. Visit nchec.org/exam for future exam dates. The current exam schedule is as follows:
*Fee is determined by the date of payment.
November 1, 2021 - February 28, 2022
CHES ® Fee*
Non-CHES ® Fee
Early Bird Registration Deadline: 11/1/2021 - 11/30/2021 Regular Registration Deadline: 12/1/2021 - 1/31/2022
Final (Late) Registration Deadline: 2/1/2022 - 2/28/2022
Fees listed include a $100 nonrefundable processing fee for those who do not meet the eligibility requirements or choose to withdraw from the exam.
Applications must be postmarked on or before the final deadline dates.
PAYMENT METHODS NCHEC accepts VISA, MasterCard, Discover and American Express. Payment must be made at the time of application. If paying by mail, NCHEC will also accept U.S. checks or money orders. For questions about application payments, contact email@example.com.
Please note you do not have to be CHES ® prior to becoming MCHES ® as long as you meet the eligibility requirements. ELIGIBILITY GUIDELINES Applicants for the MCHES ® exam must complete all 25 semester hours/37 quarter hours of coursework that clearly align with the Eight Areas of Responsibility of Health Education Specialists. The following guidance is offered to assist applicants without an earned graduate degree in health education, seeking to qualify for the MCHES ® exam based on the 25-semester hour minimum, 15 of which are at the graduate-level. A minimum of 12 semester hours/18 quarter hours of process courses that clearly align with the Eight Areas of Responsibility. 9 Semester hours must be graduate level. A maximum of 9 semester hours/14 quarter hours may be from topic-focused courses that include elements contained in the Eight Areas of Responsibil- ity of Health Education Specialists. A maximum of 6 semester hours/9 quarter hours may be from other courses that include elements contained in the Eight Areas of Responsibility of Health Educa- tion Specialists. Course descriptions and syllabi may be provided to determine if courses are eligible. PRESCREEN SERVICE If you are unsure of your eligibility for the MCHES ® exam, there is an optional “prescreen” service offered to non-CHES ® applicants to provide an eligibility determination. This option should ONLY be used if you are not sure you meet the academic eligibility requirements for the MCHES ® exam. If your prescreen application is found eligible, the $25 prescreen fee will be deducted from the final exam application fee and additional instructions will be emailed to you. If ineligible, course deficiencies will be identified and guidance will be provided. If you are interested in taking advantage of the prescreening service visit our Web site, nchec.org/exam, to download the Prescreen Request Form or to submit an application online. You can also contact NCHEC to receive a paper prescreen form.
APPLYING FOR THE MCHES ® EXAM
MCHES ® EXAM ELIGIBILITY REQUIREMENTS MCHES ® Exam Eligibility Requirements includes both academic and experience requirements. • For CHES ® : A minimum of the past five (5) con- tinuous years in active status as a Certified Health Education Specialist. (No additional documen- tation is needed) • For Non-CHES ® or CHES ® with fewer than five years active status AND five years’ experience: 3 A Master’s degree or higher in Health Education, Public Health Education, School Health Education, Community Health Education, etc., 3 a Master’s degree or higher with an academic transcript reflecting at least 25 semester hours (37 quarter hours) of course work in which the Eight Areas of Responsi- bility of Health Education Specialists were addressed. AND Five (5) years of documented experience as a OR health education specialist - full-time or part- time. Volunteer experience does not qualify towards the five years of experience as a health education specialist. 3 To substantiate experience in the health education field, applicants must submit: 1. Two verification forms from a current or past manager/ supervisor, and/or a leader in a health education pro- fessional organization. 2. A current curriculum vitae/ resume Any health education experience submitted by the applicant can be full-time, part-time and/or inter- mittent employment. Current employment at the time of application is not necessary, but the applicant must meet the requirement of five years’ experience. On the verification form it must be indicated, and in the curriculum vitae/resume it must clearly be shown, that the applicant has been engaged in the Health Education Areas of Responsibility for at least five years (experience may be prior to completion of graduate degree). Volunteer experience is not applicable.
PRESCREEN SCHEDULE: April Cycle: November 1 – January 31 October Cycle: May 1 – July 31 HEALTH EDUCATION CODE OF ETHICS
• Overseas transcripts MUST be translated into American credits through a transcript translation service before submitting your application for review. • Application fee (The application fee INCLUDES a $100 non-refundable processing fee if the candidate is found ineligible or withdraws from the exam) NON-CHES ® OR less than 5 year CHES ® Applicants must also include: ● Two Verification Forms ● Curriculum Vitae (CV)/Resume Exam applications, university transcripts and any additional supporting documentation become the property of NCHEC. These items will not be returned to the exam applicant or forwarded to a third party. Note: falsification of any documentation may result in suspension or revocation of the credential or denial Final application deadline/April exam: February 28 Final application deadline/October exam: August 31 INCOMPLETE APPLICATIONS Incomplete applications will not be processed until all necessary information is received by NCHEC, including payment. Exam fees are not refundable for incomplete applications. NCHEC is not responsible for missing information, such as transcripts sent separately. All documentation must be submitted by final deadline. Delays may result in an automatic transfer to the next exam date with an additional $125 transfer fee. Please be sure to include all items at the time of application. of eligibility for future exams. DATES TO REMEMBER
NCHEC adheres to the Health Education Code of Ethics established by the Coalition of National Health Educa- tion Organizations (CNHEO). http://cnheo.org/ethics- of-the-profession.html. This policy serves as a central guide and reference for all Health Education Specialists in ensuring their day to day activities are in line with professional conduct and industry standards. *By applying for certification you are attesting to reviewing and abiding by the Health Education Code of Ethics.
SUBMITTING AN APPLICATION
HOW TO APPLY
We recommend online applications for expediency and allowing the applicant to track the status of the applicatio
Reminder: Enter your first and last name on the application EXACTLY as it should appear on the MCHES ® certificate. It is your responsibility to notify NCHEC of any changes in name and/or address before taking the exam . WHAT YOUR APPLICATION SHOULD INCLUDE: • Completed application form • Official transcript reflecting school name(s), degree(s), date(s) awarded and all completed coursework (application cannot be processed without a transcript). If sent separately, tran- scripts should be submitted no later than 30 days after application submission and prior to the final deadline or you will be subject to increased exam fees. If you have actively held the CHES ® certification for greater than 5 years, you will not need to submit an official transcript.
MAKING CHANGES TO YOUR APPLICATION
It is the applicant’s responsibility to notify NCHEC of any changes in address or contact information . Address changes can be made by visiting our Web site, nchec.org, and logging on with your username and password or by contacting the NCHEC at firstname.lastname@example.org or 888.624.3248. Please note that if changes are not reported to NCHEC prior to your exam appointment, you may not be able to gain entry into the testing center.
FILING AN APPEAL REGARDING ELIGIBILITY
APPLICATION CHECKLIST For Non-CHES ® or CHES ® with fewer than 5 years of active status: r Official Transcript showing a minimum of a completed master’s degree with either a specific health education major OR with 25 credits specific to the Areas of Responsibility of Health Education Specialists r Two verification forms r A curriculum vitae/ resume
1. An appeal will only be considered if postmarked, emailed or faxed within thirty (30) calendar days following the email date in which the Appellant was notified of the adverse decision. 2. NCHEC strongly suggests appeals be sent by certified mail or overnight courier service (such as FedEx) with return receipt requested. Appeals by facsimile or email are accepted. 3. A fee of twenty-five dollars ($25) must be paid and is not refundable if the appeal is denied. 4. An appeal must be submitted in writing (preferably typewritten) to the NCHEC Executive Director who will, in turn, submit it to the appropriate NCHEC decision making body. The appeal must contain the original notification from NCHEC showing the date of the adverse decision. 5. The appeal should identify the adverse decision being appealed and explicitly state the reasons for the appeal. The appeal shall set forth any new or additional information to be considered. To expedite the appeal process, applicants are encouraged to include course descriptions, syllabi and any other pertinent information about specific courses in which the major emphasis was health education. Support documents provided by applicants will become property of NCHEC and not be returned to appellants. 6. The only additional information that may be submitted after the initial filing is that which is requested by the appropriate NCHEC decision making body.
r Application Form r Application Fee
CHES ® that have been active for the past 5 years : r Application form r Application fee
NOTIFICATION OF ELIGIBILITY
Applicants who have been determined to have fulfilled the eligibility requirements for the MCHES ® exam will receive an “Authorization to Test” (ATT) letter. This notification will be sent to your registered email address, and will include your Eligibility ID Number, which is necessary to schedule your examination. You can schedule your appointment online at prometric.com/nchec or by calling the Prometric support line at 800-727-8490 .
Please visit this link for the full appeal policy http://www.nchec.org/mches-exam-eligibility.
REQUESTS FOR TESTING ACCOMMODATIONS DEADLINE FOR REQUESTS: 2/28/2022 In accordance with the Americans with Disabilities Act (ADA), NCHEC will strive to ensure that no individual with a disability is deprived of the opportunity to take the examination solely by reason of that disability.
IF YOU ARE INELIGIBLE FOR THE MCHES ® EXAM
Ineligible applicants will be notified by email. If you are found ineligible to sit for the MCHES ® exam, your application fee will be refunded, minus the nonrefundable application processing fee of $100. You can re-apply for the examination in the future, should you complete the coursework or work experience necessary for eligibility. You do have the right to appeal your denial of eligibility.
A candidate who has a disability may request accom- modations and arrangements to take the examination. Such requests must be in writing and accompany the application (See Appendix C: Testing Accommodations Form). Verification of disability and statement of assistance needed must be included. Documentation by a competent individual (e.g. physician) of a specific disability must be submitted with the application and completed form. All requests are evaluated on a case- by-case basis and are subject to approval. Test center personnel will be prepared to handle pre-approved accommodations. Note: Eligible candidates may NOT schedule a test time/location through Prometric until all accommodations documents have been sub- mitted and approved by the NCHEC exam coordinator. All requests for testing accommo- dations must be received by application final deadline.
When scheduling your appointment with Prometric, please be prepared to submit the following information: ● First and last name exactly as it appears on your ATT, which should match the unexpired, government-issued ID you will use as proof of identity at the testing center.
NOTE: If your ID does not EXACTLY match the first and last name on your application, YOU WILL NOT BE ADMITTED TO THE TEST CENTER.
● Your Eligibility ID number as listed on your ATT. Candidates will receive an email from Prometric confirming their exam appointment day/time and con- firmation number. Your appointment confirmation number will be required to confirm, reschedule/ change, or cancel your exam appointment. Note that your confirmation number will be different from the Eligibility ID number. It is the responsibility of the candidate to confirm the correct date and time of the scheduled exam appointment. NCHEC will not be able to reschedule missed appointments. Testing accommodations must be approved in advance by NCHEC staff. (See Appendix C: Testing Ac- commodations Form, page 23) Eligible candidates may NOT schedule a test time/location through Prometric until all accommodations documents have been submitted and approved by the NCHEC exam coordinator. All requests for testing accommodations must be received by application final deadline. After receiving advance approval for accommodations by NCHEC, call Prometric at 800-967-1139 to schedule your appoint- ment. If your only accommodation is additional time, you may schedule online at prometric.com/nchec.
SCHEDULING YOUR EXAM APPOINTMENT
NCHEC certification exams are administered in a computer-based format through Prometric, NCHEC’s test delivery vendor, at technology-enabled testing centers across the United States, as well as additional global sites. Prometric is a leader in computer ‐ based ‐ test administration with best-in-class testing facilities and a trained, fully certified testing staff. Once you have been found eligible to sit for the MCHES® exam you will receive an “Authorization to Test” (ATT) letter which will include your Eligibility ID Number. With this Eligibility ID number, you can then schedule your appointment online at prometric.com/ nchec or by calling the Prometric support line at 800-727-8490. Applicants are strongly encouraged to schedule an exam appointment right away to obtain a preferred test date, time and location. Do not wait until the exam testing window opens to schedule a time slot, as appointments are scheduled on a first-come, first-serve basis. Should a candidate be unable to schedule an exam appointment within the exam testing window, fees will not be refunded or transferred.
CHANGES TO YOUR EXAM APPOINTMENT
RESCHEDULING YOUR APPOINTMENT We understand that schedules can change. However, this option is available and intended to be used only if you need to change your appointment time within the same testing window. Please note that rescheduling is NOT the same as transferring your exam cycle.
Important note: Please make sure to follow this two- part process carefully for a successful transfer. If both steps are not completed within the necessary timeframe, candidates will move into the “No-Show” category, as outlined below, and registration fees are forfeited. Refunds are only available for the exam cycle in which you first applied. Refunds on previously transferred exam appointments are not available. IF YOU DO NOT KEEP THE APPOINTMENT (NO-SHOW) If you do not take the exam on the scheduled date, arrive to the testing center more than 30 minutes after your scheduled exam time, did not cancel or reschedule within the required time frame, or never scheduled an appointment, you are considered a “No-Show.” As NCHEC must pay for each candidates scheduled seat, you would forfeit all exam registra- tions fees as a No-Show. Please make sure to schedule your appointment ahead and arrive on time to avoid becoming a No-Show. “No-Show” candidates can register for the next exam window for an additional $150 rescheduling fee. This reduced fee is only valid for the next scheduled exam date: thereafter, full registra- tion is required. NCHEC will send new registration instructions for the next scheduled exam testing window within 30 days from the closing of the current exam testing window. Unexpected circumstances will be considered and fee waiver requests will be reviewed for medical or personal emergencies as described below. IN CASE OF PERSONAL OR MEDICAL EMERGENCY For the purpose of the NCHEC certification programs, medical or personal emergencies are defined as unplanned events affecting the candidate or immedi- ate family member(s) (spouse, child or parent), which arise within five days of the scheduled exam appointment and prevent the candidate from taking the exam, or from rescheduling or cancelling an exam appointment. An event that can be anticipated cannot be considered a medical or personal emergency. A candidate’s inability to take the exam due to work commitments or insufficient or inappropriate preparation cannot not considered a personal emergency.
• Rescheduling your testing appointment can be completed by contacting Prometric 30 or more calendar days prior to your scheduled ap- pointment with no fee. • Rescheduling done within 2 to 29 calendar days prior to your scheduled appointment will require a $30 rescheduling fee paid directly to Prometric. • Requests less than 2 calendar days prior to the scheduled appointment will not be granted and will be treated as a No-Show (see page 10) If a candidate is unable to test during the scheduled exam window and fails to reschedule, fees will not be refunded except in the case of a medical or personal emergency. In the case of such an emergency, supporting documentation will need to be supplied to NCHEC within 30 days after your scheduled exam test date. CANCELLING/WITHDRAWING This option is available and intended to be used if you are not anticipating taking the exam in the future. Cancellation requests must be submitted in writing directly to NCHEC. Request must be received no later than the final registration deadline of 2/28/2022. You will be refunded the exam fee minus the $100 nonrefundable processing fee. If NCHEC does not receive notification that you have withdrawn/cancelled before the final registration deadline, candidates will automatically be considered a “No-Show” and all registration fees are forfeited. If you have scheduled an exam appointment, you must cancel through Prometric as well. DEFERRING/TRANSFERRING This option is available for candidates who wish to reschedule/transfer/defer to the next exam testing window. Step 1. If you have a scheduled appointment, you must first cancel your appointment through the Prometric website portal or hotline before the final registration deadline of 2/28/2022. Step 2. You must then submit a written request (email acceptable) directly to NCHEC, no later than the final registration deadline for the exam testing window in which you applied or registered. The fee to transfer/ defer to the next exam testing window is $125.
SUMMARY OF CANCELLATION/TRANSFER/RESCHEDULE POLICIES
30 or more days: $0 2-29 days: $32 (Paid directly to Prometric) Full exam fee less $100 non-refundable application fee REFUND OR ADDITIONAL FEES
2 days ore more before scheduled exam date
Changed your exam date within the exam testing window
Cancel or Withdraw
On or before Late Application Deadline
Withdrew from your exam
After Late Application Deadline
Withdrew from your exam
No refund. Forfeit exam fees
Defer or Transfer
By final registration deadline for the testing window in which you applied or registered
Transfer to next exam cycle
No refund. Additional fee of $125 payable in next cycle
Did not appear for exam on scheduled date
No refund. Forfeit exam fees. Can retest in next exam cycle only for $150 payable at next cycle
Transferred to the next exam cycle after the final registration deadline for the exam testing window in which you applied or registered.
Arrived at the test center more than 30 minutes late
Did not have proper identification
Did not schedule an exam appointment
Case by case basis
Medical or personal emergency
Transfer to next exam with proper documentation fee may be waived in extenuating situations
EXAM CONTENT The MCHES ® examination is based on the entry and advanced-level Areas of Responsibilities, Competencies and Sub-competencies delineated by the Health Education Specialist Practice Analysis (HESPA) 2020 Eight Areas of Responsibility. The exam is weighted in the following Eight Areas of Responsibility:
PREPARING FOR THE MCHES ® EXAM
EXAM FORMAT AND DURATION The MCHES ® exam consists of 165 multiple choice (four- response) questions; 15 of the items are used as pilot items and do not contribute to the final score on each exam. The candidate is not told which items are being piloted and which items are being scored. Each question contains four possible multiple choice answers; only one answer is correct. Exams are delivered only in a computer based format available at Prometric test centers. Candidates are allotted 3 hours to complete the exam. Considering the tutorial, consent and post exam survey, the duration of the exam appointment is a maximum of 3 hours and 30 minutes.
Eight Areas of Responsibility of Health Education Specialists
% Questions on MCHES ® Exam
Area I: Assessment of Needs and Capacity . . . . . . . . . . . 12% Area II: Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10% Area III: Implementation . . . . . . . . . . . . . . . . . . . . . . . . . . 9% Area IV: Evaluation and Research . . . . . . . . . . . . . . . . . . 20% Area V: Advocacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9% Area VI: Communication. . . . . . . . . . . . . . . . . . . . . . . . . . 12% Area VII: Leadership and Management. . . . . . . . . . . . . . . 18% Area VIII: Ethics and Professionalism . . . . . . . . . . . . . . . . . 10% REFERENCE MATERIALS NCHEC publishes optional study materials to help you prepare for the exam. The materials available for purchase are The Health Education Specialist: A Companion Guide for Professional Excellence (8th Edition) and A Competency-Based Frame- work for Health Education Specialists - 2020. Visit nchec.org/publications to order study materials. A suggested list of additional publications is available at nchec.org/ches-studying-for-exams. STUDY GROUPS You may want to contact the nearest college or university with a health education department or visit our Web site at nchec.org/ches-studying-for-exams to determine if there is a MCHES ® exam review session offered near you. It is important to remember that the exam is national in scope. You are encouraged to keep your resources broad and use your own text books as well as others. Remember that the study guide should not be your sole source of information.
ALLOCATION OF TEST CENTER TIME
Identification Sign in 2 minute Confidentiality Agreement 4 minutes Introduction and Tutorial 11 minutes Exam 3 hours (180 minutes) Survey 12 minutes Completion Notice 1 minute
Each section shows a countdown timer on the screen, and each section is separate and time-independent. Minutes do not roll over. For instance, if a candidate spends less time in the introduction, extra minutes are not rolled over to the exam portion. For your convenience, Appendix B provides the text of the Non- Disclosure/Confidentiality Agreement you will be asked to agree to prior to taking the exam. Please review it prior to your exam date so that you do not require more than two minutes to respond, as your test will timeout and may not be able to be restarted.
TUTORIAL Before you begin testing, you can walk through a 11 – minute tutorial on how to use the system. This tutorial time is not part of your testing time. IRREGULARITIES Irregularities observed or suspected by Prometric staff may result in your removal from participation in the test or invalidation of your score. NCHEC reserves the right to investigate each incident of misconduct or irregularity. Prometric has outlined guidelines for conduct in their test center on their web site at www.prometric.com. WEATHER & LOCAL OR NATIONAL EMERGENCIES If there is severe weather or a local or national emergency near the testing center, check prometric.com/sitestatus for updates on closures. In the event that Prometric cancels an exam due to severe weather or a local or national emergency, you will not be assessed a rescheduling fee. SECURITY No part of the exam may be copied or reproduced in part or in whole by any means whatsoever, including memorization. Candidates may not solicit questions or discuss items that were on previous exams with other NCHEC candidates or individuals who hold the MCHES ® credential. Candidates are required to sign an affirmation and agreement statement on the application and a confidentiality agreement at the time of taking the exam. Violation of the affirmation and agreement may result in suspension or revocation of the MCHES ® credential from those who have received it or suspen- sion and/or denial of eligibility for future exams. EXAMINATION GRIEVANCE Any complaints regarding testing conditions or irregularities must be submitted in writing within two weeks after the examination date. We value construc- tive feedback to help us provide a comfortable exam environment.
WHAT TO EXPECT ON TEST DAY
EXAM IDENTIFICATION AND PROMETRIC TEST CENTER REQUIREMENTS
The NCHEC certification exams are administered in highly secure Prometric testing centers. All exam candidates will be required to provide proof of identity with an unexpired original government-issued photo ID with signature, such as a driver’s license, a passport or military ID. The name and photo on the primary ID must exactly match the name on the candidate’s Authorization To Test notice (ATT). Prometric security protocols and a video regarding what to expect on test day can be viewed at www.prometric.com. On exam day: Arrive at the test center at least 30 minutes before your scheduled testing time to check in. If you arrive late, you will not be permitted into the testing room, and your exam fees will not be refunded. You must have an acceptable form of identification upon arrival. Items not permitted in the Testing Room: books, papers, calculators, reference material, food (including beverages), cell phones, electronic and smart devices, smoking or visitors. A dry erase board for making notations during the exam will be provided by Prometric staff. Note: calculators are provided within the computer testing device; candidates may not bring their own calculators. Prior to taking the examination, you will asked to confirm your agreement that you will not disclose, reproduce or in any way distribute exam items. (See Appendix B) SEAT ASSIGNMENTS Prometric staff will escort you to your testing station. There will be a timer on you screen that will show you the time remaining in your test session. Prometric will supply you with noise-reducing headphones.
LIVE REMOTE PROCTORING Due to the circumstances and testing difficulties surrounding the COVID-19 pandemic, NCHEC has received temporary permission by our accrediting body, the National Commission of Certifying Agencies (NCCA), to make available to our candidates Live Remote Proctoring (LRP) as a testing option for the CHES ® and MCHES ® examinations. NCHEC intends to continue to offer our examinations to candidates via live remote proctoring provided that the accrediting body, NCCA,
continues to approve this alternative testing modality. 1. Selected reopened Prometric Testing Centers 2. Live Remote Proctoring via ProProctor
Candidates must select one option (brick and mortar Prometric Test Center OR Live Remote Proctoring).
LIVE REMOTE PROCTORING OVERVIEW Live Remote Proctoring through Prometric's remote assessment platform, known as ProProctor, gives candidates 24/7 access, allowing them to test from home with an internet-enabled location, where they must provide a computer with a camera, microphone, and an internet connection. It is an easy to use platform, and allows the same standard security procedures as implemented in Prometric's global test center network. ProProctor is both Windows and MacOS compatible. ProProctor includes: • 100% live-monitoring • Comprehensive 360 degree environmental readiness checks • Live security agents • Proactive protocols (i.e. device checks)
Click here to review the ProProctor User Guide to learn more about Live Remote Proctoring and the regulations regarding your testing environment.
TECHNOLOGY REQUIREMENTS FOR LRP
Eligible candidates interested in testing using the LRP platform, must first perform a technology and en- vironment check, using Prometric's utility tool called the Systems Readiness Check . This tool provides verifica- tion that the test taker meets the minimum specifications of: • Screen resolution of 1024 x 720p • Operating system: Windows 8 or 10, MacOS 10.13 or higher • Microphone enabled
• Webcam resolution of 640 x 480p • Internet download speed of 500 Kbps • Internet upload speed of 384 Kbps
Note: If candidates do not pass the systems readiness check before scheduling a live remote proctored exam, they must take their exam at a brick and mortar Prometric Test Center.
Figure 1. Live Remote Proctoring (LRP) Process for NCHEC-Approved Candidates
RECEIVING YOUR RESULTS Due to the smaller number of eligible MCHES ® candidates, the MCHES ® exam is officially scored after all candidates have completed the exam in order to provide the most reliable scoring results as advised by expert psychometricians and to protect the accuracy and validity of the MCHES ® exam. Official notifica- tion of complete scores (for both pass and did not pass candidates) will be mailed, four to six weeks after the exam testing window closes. To protect confidentiality, results will not be pro- vided by e-mail, phone or fax. For more information about NCHEC exams and pass rates, please visit https://www.nchec.org/mches- exam-background-and-scoring IF YOU DO NOT PASS THE EXAM If you do not pass the MCHES ® exam, you may not chose to retest during the current exam testing window. However, you may retake it in the next consecutive exam testing window, at a reduced rate. This reduced rate is only available to you in the next consecutive exam testing window. If you chose to retest in a cycle beyond the next available exam, you will need to pay the full exam fee and resubmit your application. There is no limit to the amount of times you can take the MCHES ® examination. Remediation after multiple unsuccessful attempts is highly encouraged.
HOW THE MCHES ® EXAM IS SCORED NCHEC has used the Modified Angoff method and variations of this method to set the passing point for the MCHES ® examination. The Modified Angoff method is the most widely used criterion-referenced passing point technique within the credentialing industry and is based on the judgment of content experts regarding the expected test performance of candidates who are just qualified. This criterion- referenced procedure sets the performance standard before the examination is taken by candidates. Therefore, this standard is independent of examinee performance. Essentially, this method allows subject- matter experts to establish a consistent level of knowledge that is expected of professionals who are just qualified for certification. There is also no penalty for guessing on an item on the exam. The results are reviewed by NCHEC and a final standard is set. This standard is upheld on every subsequent form of the MCHES ® examination using a statistical process called equating. Although all examination forms are based on the same test blueprint and are carefully constructed to have similar difficulty levels, slight differences in difficulty are unavoidable. To ensure that candidates who take an easier or more difficult form of the examination do not have an advantage or disadvantage, equating is used to adjust the passing point for the difficulty level of the form.
Please Note: Continuing education credits earned as a CHES ® do not carry over; however if you earned more than 75 credits in your current MCHES ® cycle, a maximum of 15 credits are eligible to be carried over as entry-level into the MCHES ® certification cycle. The philosophy behind the policy is that continuing education toward recertification needs to be part of the ongoing commitment to professional develop- ment, not something done in the past. This becomes especially important as the Responsibilities, Compe- tencies and Sub-competencies that are the basis of the certification and the continuing education requirement for recertification are updated every 5 years. The 75 credits must be earned within the current 5 year period and also at least 30 of them must be in the advanced level. DISCIPLINARY POLICY By applying for certification or recertification, Health Education Specialists recognize the authority of NCHEC to apply the Health Education Code of Ethics (see section below) to those certified. If disciplinary actions are recommended as a result of an ethics investigation, the accused will be given full due process, including an appeal. A Master Certified Health Education Specialist (MCHES ® ) certification may be suspended or revoked for reason(s) deemed appropriate by NCHEC including, but not limited to, the following: 1. Falsification of the certification application 2. Falsification of any information requested by NCHEC 3. Misrepresentation of certification status 4. Cheating (or reasonable evidence of intent to cheat) on the examination 5. The conviction or plea of guilty or plea of nolo contendere to a felony in a matter related to the practice of, or qualifications for, professional activity 6. Gross negligence or willful misconduct in the performance of professional services, or other unethical or unprofessional conduct based on demonstrable, verifiable, and serious violations of the Health Education Code of Ethics
AFTER THE MCHES ® EXAM
MCHES ® CERTIFICATION By passing the exam, you become a Master Certified Health Education Specialist (MCHES ® ) and earn the honor of using this credential. Each MCHES ® will receive a certificate suitable for framing. A wallet-sized identification card is available to print through your online account; a hard copy is available upon request. ACCEPTABLE USE OF CREDENTIAL After receiving official notification of passing the MCHES ® examination, the designation (MCHES ® ) may be used only as long as certification remains valid and in good standing. Certified individuals must comply with all re-certification requirements to maintain use of the respective credential and its associated acronym. Certified individuals may not make misleading, deceptive, or confusing statements regarding their certification status. If an individual allows their certification to fall into lapsed/expired status, he or she must immediately discontinue use of the associated acronym and is prohibited from stating or implying certification is current. MAINTAINING THE CERTIFICATION The MCHES ® certification is valid for a period of five years. All MCHES ® must renew their credential annually, and recertify every fifth year. Renewal requires paying the annual renewal fee. Recertification requires accruing a total of 75 continuing education contact hours (CECH) by the end of the fifth year. At least 45 of these CECH must come from offerings by NCHEC preapproved designated providers (Category I); the remaining 30 CECH may come from other providers (Category II). Of the 75 CECH, 30 of those CECH must be linked to advanced-level Sub-compe- tencies from Category I and/or II for each certification cycle. It is recommended that MCHES ® accumulate a minimum of 15 hour each year. A Renewal/Recertifi- cation Policies and Procedures booklet is available on our Web site at nchec.org/renewal-and-certification.
HEALTH EDUCATION CODE OF ETHICS
3. The accused will be notified in writing of complaint within 14 days after the administra- tive review. Further, in the absence of unusual circumstances, the accused will receive the original complaint and documentation including the name of the accuser. 4. The accused will be given an opportunity to formally and in writing admit to or refute the accusation in 30 days from letter date, thus ensuring due process in the review. 5. The investigation may require procuring additional materials and interviews with relevant people. 6. If it is determined that there was a bona fide violation of ethics, the consequences can range from a letter of reprimand with warning, requiring the accused to complete an edu- cational intervention on ethics, suspension, or revocation of the certification. Complainant and the certificant will be notified of the final decision of the Disciplinary Committee. 7. Every effort will be made to reach a decision in a timely manner; however, extended time may be needed to ensure full due process. 8. Actions taken do not constitute enforcement of the law, although referral to appropriate federal, state, or local government agencies may be made about the conduct of the certificant in appropriate situations. 9. NCHEC will publish suspensions and revoca- tions on the website.
The health education profession is dedicated to excellence in the practice of promoting individual, family, and organizational and community health. The Health Education Code of Ethics provides a basis of the shared values of practicing health education specialists. The responsibility of all MCHES ® is to aspire to the highest possible standards of conduct and to encourage the ethical behavior of all those with whom they work. Please refer to the full Health Education Code of Ethics on nchec.org/code-of-ethics for more information on all Articles of Responsibility. ETHICS VIOLATIONS 1. Complaints regarding possible ethics violations of a CHES ® /MCHES ® must be submitted in writing to the NCHEC Executive Director. The complaint must include the accuser’s name and contact information. Individuals bringing complaints are not entitled to any relief or damages by virtue of this process, although they will receive notice of the actions taken. 2. Complaints will undergo an administrative review of documentation by the Disciplinary Committee of the NCHEC Board of Commissioners within 30 days of receipt by NCHEC to determine if the alleged action falls within the scope of disciplinary policy and warrants investigation.
Effective Date: April 2018
Appendix A: MCHES ® Application
MCHES ® – April 21 - May 3, 2022 MASTER CERTIFIED HEALTH EDUCATION SPECIALIST Exam Application for CHES ® (5+years)
PLEASE PRINT CLEARLY WITH INK OR TYPE ALL INFORMATION. INCOMPLETE OR MISSING INFORMATION WILL DELAY PROCESSING OF THE APPLICATION. ADDRESS OR NAME CHANGES THAT OCCUR AFTER SUMISSION OF THIS APPLICATION MUST BE REPORTED TO NCHEC. (Print your name EXACTLY as it should appear on your MCHES® Certificate).
CHES® ID# __________
Name __________________________________________________________________________________________ Female Male Salutation First/Given MI Last Suffix Previous Last Name (if applicable)____________________ Social Security # ________________Date of Birth ______________________ Are you currently employed in the Health Education profession?: (If yes, please answer next line) Yes_____ NO_____ Job title _____________________________________ Employer: _______________________________________________ Is this certification required for your job?: Yes_____ No_____ Address _____________________________________________________________________________________________ Number & Street Apartment # ___________________________________________________________________________________________ City/Town State Country ZIP/Postal Code Home Phone (____________) _______________________________ Work Phone (____________) _____________________ Fax Phone (______________) _______________________________ Cell Phone (_____________) ______________________ Email Address ___________________________________________________________________________________________________ Have you applied previously for the MCHES® examination? YES NO Please check if retaking exam: Previously failed Recertification Other
. Check if Testing Accommodations are required: _______
Applicants requesting testing arrangements must submit a Testing Accommodation Request Form AND a letter signed by a medical professional stating an accommodation is required. Applications will not be approved until all accommodations documentation has been received and approved. All documentation is required by the final registration deadline.
April 21 – May 3, 2022 Exam
EARLY Nov 1 – Nov 30 Application Fees and Deadlines ( Please select): Note: The application fee INCLUDES a $100 non-refundable processing fee. Amount: ________________ Indicate payment method (Make checks payable to NCHEC) : ( There will be a $25 fee for all returned checks) Company Check__________ Personal Check__________ Money Order__________ Purchase Order__________ (attach PO to application – complete billing information section below) ( Payment MUST be received by final deadline ) Credit Card Type: Visa MasterCard American Express Discover Card No:____________________________________________ Exp. Date______________________ CV: _________________ Billing Information: Name on $290 REGULAR Dec 1 – January 31 $345 LATE February 1 – February 28 $400 Card:___________________________________________Address____________________________________________________ City, State, Zip:_______________________________________________________________________________________________ Signature:_________________________________________________________________Phone: ___________________________
NCHEC, 1541 Alta Drive, Suite 303, Whitehall, PA 18052-5642 Fax: 1-800-813-0727
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