10
PROFILE
Building the business: Randy Elliott President of Pierce Engineers, Inc. (Milwaukee, WI), a structural engineering firm based in the Midwest, working with clients across the nation.
By LIISA ANDREASSEN Correspondent
H e’s been working in the structural engineering field since 1997 and as president of Pierce Engineers, Inc., Randy Elliott shows no signs of slowing down. He thrives on providing guidance to clients and building on those relationships – which he says takes a team approach. KEEP IT FRESH. “Every staff member is in the business of business development,” he says. That’s why it’s so important to Elliott to ensure staff get what they need. In addition to the usual benefits such as healthcare and investment programs, the executive team makes sure their people get proper training so they are set up to excel. “Everyone has different personal and career goals and it can be a challenge to ensure all people are being heard,” he says. “People management – inside the firm and outside the firm – is a daily to-do list item.” To meet that end, the company has programs in place to help achieve satisfaction among staff. Everyone has a personal career roadmap, so to speak, and there’s a model to follow and
expectations to be met. Training is implemented at every stage of a person’s career, so there are no surprises. Staff also enjoy a flexible work schedule. The company encourages four days in the office and one day work-at-home, but that’s not written in stone. “As we all learned during COVID, we can continue to work without being in the office. In fact, many people find that they’re even more efficient or productive. There’s no sense being in the office and riding out the clock,” he says. “As long as the work gets done and gets done well, everyone is happy.” Elliott shares that communication is a very important part of the puzzle and emphasizes that it has to be a two-way street. As a company, they are always open to hearing new ideas for ways of doing things. “We can always improve,” he says. The executive team is in constant communication with staff,
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THE ZWEIG LETTER OCTOBER 14, 2024, ISSUE 1557
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