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LEARNING & DEVELOPMENT INSTITUTE
Judges’ Comments The Judges in the Best L&D
and social learning platforms are being adopted. The Judges noted that the potential for AI to automate and personalise L&D has yet to be fully realised, with some organisations in this category clearly still very early in their AO adoption journeys, a development which has clear potential benefits, including quick wins for both small and large-scale L&D teams who should move immediately to exploit AI as soon as possible. Finally, a critical area still requiring sustained focus is accessibility to L&D initiatives, i.e. ensuring that learning resources are inclusive for people with disabilities and accessible across a range of devices and platforms, a standard that many organisations have yet to consistently consider and/ or meet.
Organisation category noted that L&D is clearly currently undergoing rapid transformation, with several clear trends emerging across the finalist organisations. Blended learning models, which combine in-person and digital approaches, are now widely favoured as they provide both flexibility and deeper engagement, with post- COVID learnings in technology, content curation, and delivery being applied by L&D teams. Industry partnerships appear to be increasingly leveraged, with firms collaborating with training providers and universities to ensure that learning content reflects real-world needs. Learning Management Systems (LMS) remain dominant as the backbone for content delivery, yet employees now expect fully personalised learning journeys tailored to their career stage and to their specific skills gaps. The judges noted that some organisations are currently underutilising the learning transfer potential of their LMS’ by focusing on compliance/regulatory training and CPD hours record-keeping, rather than developing a holistic digital/blended approach to employee learning journeys. The emphasis is clearly shifting from training for specific job roles to building adaptable competencies and skillsets illustrated by some organisations offering employees courses in AI literacy for example, regardless of function. Importantly, training is no longer confined to senior staff, with organisations providing opportunities at all levels, including frontline workers and new hires. New training methods such as gamification, simulations,
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