FY17-FY21 Strategic Plan Implementation Full Report

Table of Contents

Introduction ............................................................................................................................................................ 1

Implementation Status ....................................................................................................................................... 2

Strategic Direction Goals and Action Items Detailed Implementation Status

1. Professionalism and Organizational Excellence ............................................................................. 3

2. Community Engagement and Partnerships ...................................................................................... 9

3. Operational Improvements ................................................................................................................... 17

4. Technology Development and Infrastructure Expansion ........................................................... 26

2

Strategic Plan - Final Implementation Progress Report

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