HIGH FIVES!
SAFE From: Quintin Luker, Bellevue To: Simba and Fidel, Bellevue
Both of these two have come to me in the last couple of days with ideas or reminders on how to do tasks safely. Comforting to know we have safety eyes all over the yard. EASY From: Chris Trammell, McCall To: Oliver Ott, McCall, and Quentin Mettie, McCall A gentleman named Tony Schilling took time out of his day to stop by the store and rave about our service. Specifically, Oliver Ott and Quentin Mettie. Tony said Oliver was accommodating and pleasant to work with, his measurements were spot-on, and the new front door on his house is beautiful. Tony also wanted to compliment Quentin as a good human and his skills as a driver, as his driveway is a bit tricky to negotiate with a trailer. Quentin went the extra mile to protect the door until the install. Both our guys (and the door shop) made a good impression. Way to go! STRIVE
WOW From: Mitchel Montgomery, Twin Falls To: Cody Huft, Jerome, and Sierra Baker, Twin Falls
Cody and Sierra work at different locations; however, their ability to reach out to one another is outstanding. I have witnessed many times both of them reaching out to one another and giving each other a hand. Sierra will need help with products pulled for a customer, and Cody will get it taken care of. Cody has questions relating to sales- order/credit, and Sierra was there to answer. You would think they worked at the same location because of the way they help each other out. GUIDE From: Daniel Midby, Bellevue To: Scott Lovell, Bellevue
I really appreciate the leader Lumpy has become. He helps mentor and develop our young crew every day. He sets the bar high while also teaching accountability and ownership in the work we do. We like to give him a hard time, but the truth is that we all value and respect him. Appreciate you, Lump.
From: Javan Stansell, Bellevue To: Michael Ribillard, Bellevue
A special order product of ours was missing when the vendor claimed it had been delivered. Long story short, Michael tracked it down to being dropped at ID Lumber. The customer was at a standstill until he found it.
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