LMHN Regional Review Autumn 2023

Regional Electronic

Cybersecurity

Patient Record funding

Virtual Care Office The Virtual Care Office is focused on the

Loddon Mallee Shared Services (LMSS) has secured $14.25 million in State Government funding to implement a regional electronic Patient Record (ePR) for the Loddon Mallee sites. The overall aim of the project is to enable a single instance, single vendor, integrated enterprise solution for Patient Administration and Clinical functions to Echuca Regional Health (ERH), Swan Hill District Health (SHDH) and Mildura Base Public Hospital (MBPH). LMSS will deliver the program of work across three years in four project phases and the intended scope will be subject to an Implementation Planning Study (IPS). Elyse Adam, Program Director of the Regional ePR Project (pictured) says the move towards a single ePR enables continuation of seamless patient care, providing all staff with a complete picture of the patient across the four health services. This will strengthen and streamline patient handover and care with standardised documentation, assessments and screening. The project methodology will be a combination of Loddon Mallee Shared Services, InterSystems and Department Treasury and Finance (DTF) Governance frameworks. The implementation and functional requirements and assessment will encompass Victoria-wide standards.

A phishing test was conducted across all health services of the LMHN in March to assess the level of cyber security awareness across the alliance. The test involved sending a typical phishing email to all staff members, and the results were quite revealing. Of the 15,743 emails sent, 3,702 were opened, and 1,765 staff members clicked on the phishing link. This equated to a 47.7% click rate among those who opened the email. (426 staff members reported the email as suspicious.) These results highlight the importance of maintaining a high level of cyber security awareness, particularly in the healthcare industry, where sensitive patient data is at risk. Cyberattacks are becoming increasingly sophisticated, and it is essential that staff recognise and respond appropriately to phishing attempts. Even with a high level of security in place, it only takes one click to put an entire organisation at risk. It is critical that all staff remain vigilant and informed about the latest cyber security threats.

Healthcare providers interested in security concepts for the healthcare sector can enrol here for the Digital Health Security Awareness eLearning module and access useful resources and information, specific to healthcare providers. Developed by the Australian Digital Health Agency, this free eLearning course provides an introduction to online security concepts and can be completed in your own time. “As the manager with responsibility for delivering cyber security capability across the Loddon Mallee Health Network, Tony Lou urges all staff throughout the region to complete this course at the earliest opportunity,” commented Tony Lou. “Cyber security is an essential part of any organisation’s operations and cyber attacks are becoming more frequent and sophisticated. They can cause significant financial, reputational, and operational damage. It is crucial that we all maintain a high level of cyber security awareness to minimise the risk of data breaches and cyber attacks,” said Tony. “The knowledge and skills gained from this course can also be applied to protect your home network and personal devices from cyber threats,’’ he said. “This is especially important for staff who are connecting to work networks from home.”

implementation of the Remote Patient Monitoring (RPM) program of work for the Loddon Mallee. Currently engaged to deliver RPM functionality to support the reduction of potentially preventable hospitalisations in those living with chronic disease, the team have engaged with 5 Health Services and will be implementing in the coming months. This work is in partnership with Murray Primary Health Network and is aligned with the Better@ Home program of work, with the capital funding supporting the procurement of clinical equipment and integration into regional platform. A contract has been established with Propel Health, who will be the provider for the clinical equipment for the region.

LMHN Regional Review | Issue 3 | Autumn 2023

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