Adviser - Winter 2018

An Award Winning Approach to Care

Designed to recognise the ‘best of the best’ from within the local business community, the East Anglian Daily Times Business Awards are an annual event in the region’s business calendar and this year Scrutton Bland were delighted to sponsor the Family Business award. I n this category the judges were looking for an established family business which demonstrated all-round excellence, drive, ingenuity, professionalism and resilience. Finalists were selected from all over the region and the judges made their decision based on financial distinction, employee training and development, response to change (such as new technology), involvement in the community and strategic leadership. The business began in 1986 with one small nursing home. These days, the Fairburn family manages two large nursing care centres at Barham and the 55-room Baylham Care Home, as well as operating Primary Homecare, a Suffolk-wide care in the community service. Adrian Fairburn, director of Baylham Care Centre commented “This award is a great testament to the hard work, dedication and caring attitude shown by the Cardinal Healthcare teams. We know that our staff go far beyond standard expectations of quality and service in care home nursing and personal care, but it is always nice to have that publicly recognised.”

Finally, the finalists needed to demonstrate how their business reflected their family’s values, and to show the judges how they have created an organisation with a clear vision for the future with which all family members are in agreement. James Tucker, Business Advisory Partner at Scrutton Bland sat on the judging panel who rigorously judged all of the entrants against the strict criteria. After much deliberation the judges awarded the prize for the Family Business category to Cardinal Healthcare, who operate two residential care homes in Baylham and Barham in Suffolk, as well as an in-home care service. The other finalists were Breheny Civil Engineering, motor trade business John Banks Group, and Rosedale Funeral Home. Cardinal Healthcare is based in Barham, and is run by Prema Fairburn and her sons Adrian, David and Jonathan. Cousins Alex and Raphael are also involved in the business. Commenting on the winner, James Tucker said: “Cardinal Healthcare has recently undertaken a large capital project to expand one of its homes. The additional rooms are already fully occupied, and it is not hard to see why. This company puts a lot of thought into how it operates its business and has created a lovely environment for its residents. As well as the physical environment and committed staff, the company invests in technology to improve the experiences of residents and staff alike. The strong family bond shone through during the visit, with many members of the family actively engaged in the business.”

Scrutton Bland regularly work with a range of family businesses throughout the region, supporting management teams in all aspects of running their business operations including succession planning and helping with managing the relationship between the family and other shareholders, and the resolution of family conflicts. If you would like professional advice on any area of running your family business, from tax through to accounting and audit contact James Tucker on 0330 058 6559 or james.tucker@scruttonbland.co.uk

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