General Manager’s Report STEVE OLD General Manager
Communication to members is one of the most important issues I have the office working on at the moment. The THA on behalf of our members, deal with a huge volume of issues each and every day and lobby for better outcomes for our members. It is imperative that our members understand and utilise all the communication methods that the THA use to advise members of issues and important information. If you don’t or aren’t utilising one of the belowmethods of communication, you will not be getting all the information and updates that we are advising members on and you are missing out. The key communication methods we use are direct e-mails, private ‘Members Only’ Facebook page, THA Website where members have to log-in, Twitter as well as our fortnightly newsletter - Small Bytes - and bi-monthly magazine - Hospitality Review. Should you feel that you are not receiving all the information that you need, please take the time to talk to Anthony or Greg in the office so we can rectify that for you. With a state election coming up, we have an opportunity to address important issues for members, it has never been more important that you receive all the information and updates from us. With the recent announcement by the state government on their
‘sharing economy’ policy, I have been included on the government taskforce to look at raising industry issues and trying to make whatever changes are necessary on behalf of industry before the policy is implemented on the 1st July this year. Luke Martin from the TICT and I have been raising a raft of queries on behalf of industry and we will keep members abreast of the responses we receive as they come to hand. Should any members have any further queries or concerns, please don’t hesitate to raise them through the THA office and we will chase the necessary answer for you. As I write this article, our THA Awards for Excellence nominations are soon to be open. Please keep an eye out in your mail and through our newsletter and e-mails to when they open and close. Last year was a hugely successful event and we want this year to be even better. Not only do entrants in the different categories have the chance to be crowned ‘the Best’ in their chosen category, but they get a free evaluation of their business by our specialist judges. Every entrant gets a great report that details a raft of information useful to your business. Make sure you take the time to enter the awards this year and best of luck to all entrants.
April 2017
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