2025 VPP Benefit Guide

Seeking Care  Where to go?

Your journey to wellness begins with choosing where to start .

Feeling sick?

Telemedicine

Primary Care Center

When would I use this? When you need care for minor illnesses and ailments but would prefer not to leave home.

When would I use this? Your primary doctor knows you and can provide routine care and manage your medications.

What type of issues do they treat?

What type of care do they provide?

✓ Cold & flu symptoms ✓ Allergies ✓ Bronchitis

✓ Urinary tract infection ✓ Sinus problems

✓ Routine checkups ✓ Immunizations

✓ Preventive Services ✓ Manage general health

What are the costs and time considerations? ✓ Requires a copay and/or coinsurance. ✓ Appointment is needed.

What are the costs and time considerations? ✓ Access to care is usually immediate. ✓ Some states may not allow prescriptions through telemedicine or virtual visits.

Do Your Homework What may seem like an urgent care center could be a standalone ER. These newer facilities come with a higher price tag, so ask for clarification if the word emergency appears in the facilities name.

Urgent Care Center

Emergency Room

When would I use this? You need care quickly, but it is not a true emergency. Urgent care centers offer treatment for non-life-threatening injuries or illnesses. What type of issues do they treat?

When would I use this? You need immediate treatment for a serious life- threatening condition. What type of issues do they treat?

✓ Heavy bleeding ✓ Chest pain ✓ Major burns

✓ Spinal injuries ✓ Severe head injury ✓ Broken bones

✓ Strains, sprains ✓ Minor broken bones

✓ Minor burns ✓ X-rays ✓ Minor infections

What are the costs and time considerations? ✓ Often it requires a much higher copay and/or coinsurance. ✓ Open 24/7 but waiting periods may be longer as patients with life-threatening emergencies will be treated first.

What are the costs and time considerations?

✓ Often requires a copay and/or coinsurance. ✓ Walk-in patients welcome but appointments can be made.

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