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MONTH 2021
JAN. 2025
(AV)A BREATH OF Fresh Air
AvaAir. We’ll Be There
2 TYPES OF CUSTOMERS, ONE GOAL Keeping Your AC Running Smoothly
Just like so many other things in life — whether you’re team Coke or team Pepsi, a morning person or a night owl — our customers often find themselves in two camps, even if they don’t realize it. On one side, there are those who are patient and want to save money by giving us the chance to fix their AC problems over time. On the other side, we have customers who still want to save money but don’t have the time or patience to wait through multiple repairs.
The tricky part comes when a patient customer starts feeling the pinch of waiting, especially if they change their mind after we’ve already ordered parts and begun work. It puts us in a funny position because we genuinely want to make everyone happy! We never want to push customers toward a replacement if it’s not necessary; as long as there’s life in the equipment, we’re happy to keep it running. But if patience is limited, opting for a full replacement might be the smoother path. A neighborhood we work in has homes all built at the same time with air conditioners that are now around 11 years old. These systems aren’t ancient, but they’re definitely starting to show signs of wear — just like a car with high mileage might need some extra attention. Many people don’t realize just how hard their AC systems work, especially in the hot summer months. They’re running nonstop, year after year, and just like a car, when run that hard, parts start to wear down. In this neighborhood, two houses side by side had the same AC system and nearly identical issues. We visited one home many times over the summer, fixing each issue and keeping the unit going. This homeowner was content with the process and trusted us to keep their unit alive and running. But their neighbor — with the same equipment — felt frustrated after our second visit in the same season, suspecting we
might be misleading them. That experience got me thinking: Sometimes, people think they want to keep fixing things, but they may not actually have the patience for it — and that’s okay! It all comes down to knowing yourself. Do you have the patience to see a repair process through, or do you prefer the peace of mind that comes with a new unit? Even brand-new equipment isn’t immune to the occasional issue, but if you’re okay with working through those bumps, we’re here to fix it and help you save money along the way. I personally lean toward “let’s fix it and save you money,” but ultimately, it’s about what feels right for you. On a lighter note, I wanted to share a quick update on Ava’s driving! She still only has her permit, but she’s doing great and gaining confidence behind the wheel. She recently drove us into town for a country concert, handling the drive like a pro. She won’t let me put a “new driver” sticker on the car, but if you see that gold car, be sure to keep an eye out — just half-joking! I wish everyone a safe and joyful new year Don’t forget to schedule your regular maintenance appointment!
–Chris Heenan
A customer listening?
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The Silent Healer
Meet the Boxer Who Changes Lives
At first glance, Sullivan is already a special dog. An adorable white boxer with a dark patch of fur around his right eye, he’s the kind of canine humans of all ages instantly fall in love with. If his cuteness wasn’t enough, he’s best known in his community for bringing people together in extraordinary ways. Originally found in a shelter in Coachella, California, Sullivan — who is deaf — lives in Oregon with his guardian, Allyson Ridling. A social worker and family therapist, Ridling has made Sullivan’s sweet temperament and calming presence a significant part of her practice. After bringing Sullivan to reading sessions with children (much to the delight of the little ones in attendance), she began including him in walking sessions with her clients. Fluent in sign language, Ridling has also introduced Sullivan to hard-of-hearing people worldwide via online video chats. Early last year, Sullivan and Ridling received a 2024 Oregon Humane Society (OHS) Diamond Collar Award for their compassionate work. Thrilled by the honor, Ridling credits her animal companion with helping her clients find greater joy and comfort. “Some of these people just needed to reconnect with love and feeling this undoubtable connection between the human and animal bond,” she says in a special OHS-produced YouTube video on the award. “That’s what they needed to help open up and take their next step moving forward in their life.”
Grain Gains
High-Protein Grains That Can Transform Your Diet If you’re trying to build muscle or improve your overall health, you already know how vital ample protein is to your diet. Most people turn to lean meats, eggs, nuts, seeds, and even dairy to add protein to their diet, but many don’t consider grains a great protein source. However, a few excellent high-protein grains can provide the same benefits as other protein sources while supplying us with more fiber and other essential nutrients. Any grain with more than 4 grams of protein per cup is considered high-protein. You can find most high-protein grains at any supermarket, but you should head to the closest Whole Foods for the best selection. If you’re unsure where to start, here are three high-protein grains you can easily incorporate into your diet. Oats You likely already have oats in your pantry. This all-purpose grain is gluten-free and packs 6 grams of protein and 4 grams of fiber per cup. You can add oats to breads, desserts, and various breakfast dishes. Quinoa This high-protein grain has grown in popularity significantly in recent years, and for good reason. One cup of cooked quinoa adds 8 grams of protein and 5 grams of fiber to your diet. Most people use it as a substitute for rice in soups and salads, but its uses go far beyond that. Some might even enjoy it as a hot cereal to replace sugary breakfast options. Sorghum If you haven’t heard of sorghum, get ready because it’s taking the country by storm. Sorghum is a staple in many Indian and African dishes. A cup of cooked sorghum will have around 7 grams of protein, 4 grams of fiber, and all the B vitamins, iron, and magnesium you need to improve your overall health. Other high-protein grains worth investigating include millet, buckwheat, wild rice, and teff. Once you discover the power and magic of high-protein grains, you’ll wonder why you didn’t explore them sooner.
The OHS was proud to honor Sullivan for his fantastic work with humans.
“As a therapy dog, Sullivan is a friendly presence for kids to practice their reading,” the organization says on its website. “His comfort helps those who are struggling to open up. [He] may not be able to hear, but his impact on the mental health of those around him speaks volumes.”
Proud of her furry friend’s loving nature and many achievements, Ridling believes that animals like Sullivan can work wonders for people’s therapeutic treatment.
“I think the human/animal bond works really well because animals don’t judge. They have unconditional love to give people. As [a] society, we could all work better to strive to be as loving and caring [and] as open-minded as a dog can be.”
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Walt Disney World Without the Wallet Woes
Your Guide to Affordable Family Fun
For years, a visit to Walt Disney World felt like an essential part of the American upbringing. There’s nothing quite like taking a picture with Mickey Mouse, the unique water smell in the Pirates of the Caribbean attraction, or the night-time fireworks spectacle over Cinderella Castle. However, the cost of a Disney vacation has increased significantly in
park, so consider taking advantage of that. Make a budget, research the restaurants beforehand, and have everyone pick out what they want to eat so you know exactly how much food will cost.
Avoid Disney hotels. Disney’s hotels have different price tiers. Deluxe resorts
recent years, and features that helped make the trip more magical, like free transportation to and from the airport, are a thing of the past.
like Disney’s Animal Kingdom Lodge usually cost around $500 a night. Moderate-tier resorts like
Disney’s Coronado Springs can run anywhere from $250–$500, depending on the season. And the value resorts usually stay under $250 a night. However, if you were to stay at a non-Disney hotel, you’d pay a fraction of the price while still being close to the parks.
Many families struggle to save enough money to travel to Orlando to visit Disney World. Thankfully, cost-saving strategies can help get you and your loved ones in front of the castle. Have a plan for snacks and meals before arriving at the park. Disney parks are well-known for their
Consider hiring a travel agent. This might sound counterproductive if you’re trying to save money, but Disney works closely with various travel agencies to help park-goers cut costs and reduce stress. They will help plan every aspect of your trip and ensure you get all meal reservations and Lightning Lanes your family wants. They’re also the first to know when discounts go live, so they can ensure you get resort and ticket prices at the best value.
world-class restaurants and food options, but with good quality comes a higher cost. A soft pretzel shaped like Mickey Mouse with cheese sauce costs more than $8; buying more than one adds up quickly. Disney allows you to bring your own snacks and nonalcoholic beverages into the
Take a break
One-Pot Chicken Noodle Soup
Inspired by TasteOfHome.com
Ingredients
• 2 1/2 lbs skinless, bone-in chicken thighs • 1 tsp salt • 1 tsp pepper • 2 tbsp olive oil • 1 large onion, chopped • 3 garlic cloves, minced • 10 cups chicken broth
• 4 celery ribs, chopped • 4 medium carrots, chopped • 2 bay leaves • 1 tsp dried thyme • 3 cups uncooked egg noodles (about 8 oz) • 1 tbsp chopped fresh parsley • 1 tbsp lemon juice
Directions
1. Season chicken with salt and pepper. In an 8-quart stockpot over medium-high heat, add oil and chicken and cook until golden brown, 3–4 minutes. Remove chicken and set aside. 2. Add onion to drippings; cook over medium-high heat for 4–5 minutes. Add garlic and cook for 1 minute. Add broth and bring to a boil. Return chicken to pot. Add celery, carrots, bay leaves, and thyme. Reduce heat and cover; simmer until chicken is tender, 25–30 minutes. 3. Turn off heat. Remove chicken to a plate. Add noodles and let stand, covered, until noodles are tender, 20–22 minutes. 4. Shred chicken meat into bite-size pieces, and return to pot. Stir in parsley and lemon juice, and discard bay leaves.
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WWW.AVAAIR.COM 678.902.2822 3231 Normandy Cir. NE Marietta, GA 30062
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AvaAir. We’ll Be There
Inside
1
How Well Do You Know Yourself? Repair or Replace?
2
A Deaf Dog’s Remarkable Journey Surprising High-Protein Options for a Healthier You Plan Your Perfect Disney Escape Without Breaking the Bank
3
One-Pot Chicken Noodle Soup
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Outdoor Play Power-Ups
Winter Wonders for Children’s Health Get Outside, Feel Fantastic!
Building a snowman outside in the cold air is much better than sitting in a warm room with a cellphone for maintaining a child’s physical and mental health in the wintertime. Although most people tend to stay indoors during winter, spending time outside on snowy days can significantly people of all ages a needed boost. Here are a few interesting facts that show how a winter wonderland can enhance our well-being. The Perks of Outdoor Play Did you know you’re more likely to catch a winter cold if you stay indoors? Although we instinctively huddle in close quarters when temperatures drop, hiding inside makes us more susceptible to germs that thrive in stagnant air. Studies have shown that being cold may trigger our immune systems, which means playing outside in the fresh winter air is often better for a child’s body than snuggling up in a warm living room.
Getting outside in winter also puts a child’s mind in motion. Although the sight of icicles and one’s breath in winter are old hat for adults, these seasonal events could inspire wonder and curiosity in young people, allowing them to learn new things about the world. Encouraging your child to design and build the ultimate snowman also stimulates their imaginations far more than watching TV indoors. Winter play also helps keep children’s senses sharp when inclement weather disrupts their usual routines like school and sports. The Dynamic Benefits of Vitamin D Sunlight is one of nature’s greatest gifts to our health, as it provides us with vitamin D. Getting outside when the sun appears on a winter’s day can do wonders for our mood, as increasing our vitamin D levels reduces anxiety and stress. Instead of letting our kids hide in dark rooms on snow days, let them venture outside and receive one of Mother Nature’s easiest cures for the winter blues!
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