CASE STUDY 3
Condition Management Concierge Program
High-Quality Healthcare for High-Risk Medicaid Members Fidelis Care provides quality, affordable health insurance coverage for more than 2.4 million children and adults. As a Medicaid program offering services to high-risk members, the Fidelis Care Concierge program, created by GoMo Health, enables the case management team to provide a more personalized member experience and relevant condition-specific education while increasing the efficiency and effectiveness of the care plan by integrating the Personal Concierge program into day-to-day workflows.
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