A reasonable amount of the purchase price or license fee might be withheld until after the system is fully operational, tested and accepted to assure that it meets all of the customer’s functional needs and requirements. Progressive payment schedules can be tied to critical events with the length and degree of acceptance testing negotiated with the vendor so that it is fair to both parties. This approach allows the buyer to have some comfort that all critical business functions are met before a final payment is made. It also removes any doubt for the vendor that it is on track to complete the project without any disputes or challenges from the customer.
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