CONSIDER RESPONSIBILITIES FOR SYSTEM REPLACEMENT AND CONVERSION
Is the conversion process from the old system to the new one your responsibility or the responsibility of the vendor?
If a legacy system is being replaced there may be additional time and effort necessary to maintain the legacy system for a period of time until a cut over to the new system is appropriate. This cut over and transition from one system to another should be considered in the agreement. The feasibility of how, and specific manner in which your existing procedures and information will be transferred from manual or automated systems to any new replacement system and at what cost are important considerations. You should have a clear understanding of precisely how and when this conversion will be done and by whom. The time and expense involved in a conversion process to new technology is frequently overlooked and should be considered when preparing the key milestones to include in the final agreement. It might be appropriate for example to have parallel systems operating for a limited period of time or at least until the new system proves that it can operate successfully.
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