multi-factor authentication (MFA), mobile device management for connected devices, encryption as possible and feasible, regular patching of software, and limiting access to a need-to-know basis. When looking at various technology solutions, a business should remain mindful of the legal issues that are common in technology related agreements. While many of the suggestions in this Guide assume time to plan and test is available we recognize that the COVID-19 pandemic has forced some prompt decision-making without the luxury of time or planning. Hopefully this Guide will still offer tips and guidance to those looking at the requisite technology agreements.
In the words of Aristotle -
“How many disputes could have been deflated into a single paragraph if the disputants had dared to define their terms?”
Information Technology -A Key Asset
Few businesses or organizations can survive today without efficient and effective information technology, and a business disruption caused by a pandemic, failed system or a data breach can be devastating. From basic word processing to sales force automation and electronic health records, financial reporting, product manufacturing and delivery, the use of technology to receive, store, manage, record and transmit information has become essential to virtually every business and organizational activity. The increasing use of mobile applications, cloud based technologies, connected devices and the internet of things, artificial intelligence, and the rapidly increasing data breach rates have added new issues to consider when managing personal and business information.
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