assistance with managing more serious health needs, call the toll-free number on your Cigna ID card or visit www.myCigna.com. See your benefits administrator for more details about all of the services you have access to through your plan. Wherever you go in the U.S., you take the Cigna 24-Hour Health Information Line SM with you. Whether it’s late at night, and your child has a fever, or you’re traveling and you’re not sure where to get care, or you don’t feel well and you’re unsure about the symptoms, you can call the Cigna 24-Hour Health Information Line whenever you have a question. Call the toll-free number on your Cigna ID card and you will speak to a nurse who will help direct you to the appropriate care. A little knowledge goes a long way. Getting the facts about your care, such as treatment options and health risks is important to your health and well-being, and your pocketbook. For instance: Getting appropriate preventive care is key to staying healthy. Visit www.myCigna.com to learn more about proper preventive care and what’s covered under your plan. When it comes to medications, talk to your doctor about whether generic drugs are right for you. The brand name drugs you are prescribed may have generic alternatives that could lower your costs. If a generic version of your brand name drug is not available, other generic drugs with the same treatment effect may meet your needs. Tools on www.myCigna.com can help you take control of your health and health care spending. You can learn about medical topics and wellness, and keep track of your personal health information. You can also print personalized reports to discuss with your doctor.
Chart progress of important health indicators Input key data such as blood pressure, blood sugar, cholesterol (Total/LDL/HDL), height and weight, and exercise regimen. Health Tracker makes it easy to chart the results and share them with your doctor. Getting the Most from Your HRA You make decisions every day, from buying the family car to choosing the breakfast cereal. Make yourself a more educated health care consumer and you’ll find that you, too, can make a difference in the health care services you receive and what you ultimately pay. Fast Facts If you choose to see a Cigna participating health care professional, the cost is based on discounted rates, so your costs will be lower. If you visit a health care professional or facility not in the network, you may still use your HRA to pay for the cost of those services, but you will pay a higher rate, and you may have to file claims. If you need hospital care, there are several tools to help you make informed decisions about quality and cost. With the Hospital Comparison tool on www.myCigna.com, you can learn how hospitals rank by number of procedures performed, patients’ average length of stay, and cost. Visit our healthcare professional directory for Cigna Centers of Excellence, providing hospital scores for specific procedures/conditions, such as cardiac care, hip and knee replacement, and bariatric surgery. Scores are based on cost and effectiveness in treating the procedure/condition, based on publicly available data. www.myCigna.com also includes a Healthcare Professional Excellence Recognition Directory. This directory includes information on: Participating physicians who have achieved recognition from the National Committee for Quality Assurance (NCQA) for diabetes and/or heart and stroke care. Hospitals that fully meet The Leapfrog Group patient safety standards. If you’re not sure where to begin, you have access to health advocates. You now have access to health specialists, including individuals trained as nurses, coaches, nutritionists and clinicians, who will listen, understand your needs and help you find solutions, even when you’re not sure where to begin. Partner with a health coach and get help to maintain good eating and exercise habits; support and encouragement to set and reach health improvement goals; and guidance to better manage conditions, including coronary artery disease, low back pain, osteoarthritis, high blood pressure, high cholesterol and more. From quick answers to health questions to
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