NPG - Director of Estates Operations

THE ROLE

Main Objectives • Lead the Operations, Engineering and IT teams, ensuring that there is clear prioritisation of work and good internal communication at all times. • Focus on efficiency, innovation, careful stewardship and accountability in the use of the Gallery’s resources. • Lead on and project manage the effective and efficient delivery of the planned programme of building works included in the Inspiring People project. • Contribute to discussions at Planning Team and Senior Management Team meetings to ensure the efficient delivery of the Gallery’s Corporate and Strategic Business Plans and annual budgets, promoting efficient and effective use of resources, high quality decision-making and a commitment to strategic and business plan actions at all times. • Plan the overall budget for buildings work in an important Grade 1 listed building and the cycle of renewals as well as the preparation of all relevant material and budgets for the Gallery’s Corporate Plan. • Be committed to the Gallery’s vision and objectives and be an ambassador for the Gallery with other institutions through professional links and through ensuring the best possible presentation of the Gallery’s building spaces to the public.

Key Criteria for Success After 12 months in post, the successful candidate will have: • Developed a full and robust understanding of how the Gallery operates. • Established credibility with senior staff across the Gallery and with external stakeholders through the development of strong professional relationships. • Lead the Operations, Engineering IT and Project Planning teams towards the successful achievement of their objectives and annual budgets. • Progressed work on the development of an architectural scheme for building renewal. • Progressed work with the Inspiring People project team(s) on strategic operational plans in relation to the proposed capital campaign. • Reviewed, fine-tuned and delivered the Gallery’s estate strategy. • Put in place a consistent operational delivery strategy across the department that supports both the Galley as a whole and the department. • Increased awareness of the importance of immaculate visitor service and best possible presentation of the Gallery’s building spaces to the public, within the department and across the Gallery.

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