STEP 3 - PAYMENT & DELIVERY PAYMENT OPTIONS Individual Payment by Credit Card. Our pop-up shops let students and health professionals pay for their own orders with credit cards. This means the project lead doesn’t have to collect payments beforehand. Using our check - out feature adds a 3% credit card transaction fee but saves a lot of effort in collecting payments manually. Pre-Payment for Total Order. If you choose to collect payment manually, please let us know and we’ll invoice you for the costs before we go into pro - duction. Confirming your Team’s Order. After your team places an order, we’ll send you a summary including all personalized details like gender and size for your final approval. Once you receive the order confirmation, you’ll have 48 hours to review it for accuracy. SHIPPING & RECEIVING Shipping: Orders are bulk shipped to one location (generally your school/ department/hospital) for distribution. Generally, once the shop is closed, the turnaround time is approx. 4-8 weeks following artwork proofs approval. Receiving: Review your shipment at delivery or pick up to ensure the content of your shipment was delivered as expected. Open the boxes to recount all the jackets before distributing them. Our decorator double counts your order before shipping out and you have 1 week to notify us with any issues. CONGRATULATIONS! Once we receive this information, we can set up your pop-up shop within one week and begin processing orders. We’ll also give you a FAQ/How-to Guide to share with your team, which will explain how to place orders and what to expect regarding timelines and shipping.
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