Welcome
Here at Mental Health First Aid England ® , we take pride in being the nation’s leading provider of mental health skills and awareness training. We’re committed to making sure everyone who attends our courses gets a safe and high quality learning experience. Our members are at the heart of what we do. Their skills, hard work, and passion for delivering training in workplaces and communities, are vital to achieving our mission of training one in ten people in mental health knowledge, awareness, and skills. We want to be as clear as possible in the expectations that we have of our Instructor Members, and we want to support their development as much as we can throughout their journey with us. Our quality assurance framework sets out our approach to maintaining consistent standards across all MHFA England ® course deliveries. It will give an overview of the approach, our expectations, and the tools we’ll use to measure progress. It also sets out our commitment to developing the membership experience. I would like to thank the Instructor Members who have formed the quality assurance steering group for their knowledge, experience and support in developing this framework: Ross Abbott, Shindo Barquer, Sue Bennett, Nick Ellis, and Sue Hayward. Your input has been invaluable. We’ve designed this framework to encourage a culture of continuous development across our Instructor Member community. We hope it empowers them to continue to deliver the high quality training MHFA England is known for, as we work together to improve the mental health of the nation.
Sarah McIntosh Chief Executive Mental Health First Aid England
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