Person Specification
Job Title: Head of Campus Services
Specialist Knowledge/ Qualifications
• Degree or extensive experience in relevant area. • Membership of relevant professional body – BIFM or similar. • Building Services Technical Knowledge. • Technical building knowledge of building construction/services. • Sound understanding of Health & Safety practices & legislation. Strategic & tactical management experience in soft and hard FM services. • Experience of managing supplier relationships. • Experience of performance management & output specifications. • Experience of procurement & contract management. Financial management (budget preparation & control) experience. • Proven successful delivery of FM services. • Experience of introducing & managing change. • Experience of working across multi-sites. • Risk Management experience including disaster recovery. • Experience of successful commercial and employee relations negotiation. • Experience of reactive and PPM systems and implementation, in house and outsourced. • Proven ability to deliver highest standard of performance and customer service. • Proven ability and track record of successfully providing an outstanding working environment for large and complex organisation • Builds effective teams, networks or communities of practice and fosters constructive cross team collaboration. • Communicates in a compelling and influential way adapting the style and message to a diverse internal or external audience in an inclusive and accessible way. • Initiates innovative solutions to problems which have a strategic impact. • Motivates and leads effectively, setting the direction of one or more function and promoting collaboration across formal boundaries. • Ability to define and deliver vision for the new service enhancement ambitions. • Effectively plans, prioritises and manages the delivery of complex projects or activities to achieve long term strategic objectives.
Relevant Experience • Developing & maintaining QA management systems.
Teamwork
Communication Skills
Creativity, Innovation and Problem Solving
Leadership and Management
Planning and Managing Resources
Professional Practice • Contributes to advancing professional practice/research or scholarly activity in own area of specialism.
• Proven ability to undertake research in to best practice for the provision of building services and identify and implement best practice in the service provision to improve current service delivery.
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