Reducing homelessness in Maidstone
CASE STUDY
Reducing homelessness in Maidstone
Significantly higher rate of preventing homelessness: Households identified 3-6 months before reaching crisis point. A success rate of homelessness prevention reaching over 98% (compared to the national average of 56.3%). Improved partnerships: The Council’s working relationships with partners have significantly strengthened, improving the operational delivery of the project and enabling teams to gain a holistic understanding of an individual’s situation. Maidstone’s largest provider of social housing experienced a fall in overall evictions from over 20 per year to under 5 , as a result of improved partnership working and data sharing. Cost savings: The project has resulted in £225k in actual cost savings, with potential savings of £578k if the Council had additional capacity. This represents an ROI of over 600% .
Xantura helped to develop a risk alert system focusing on early intervention and proactive support to reduce homelessness in at-risk residents in Maidstone. Increasing numbers of individuals going into interim and temporary accommodation Like many other areas, Kent has been experiencing a significant increase in the number of individuals going into interim and temporary accommodation. Identifying and supporting individuals at risk of homelessness using an early intervention and prevention- focused approach is a priority for forward- thinking councils. Identifying individuals at risk of homelessness An effective data solution is necessary to identify these at-risk individuals in need of proactive support. Xantura’s OneView system reliably identifies an individual’s circumstances and areas of financial risk. By identifying individuals at risk of becoming homeless, proactive support can be put in place to help prevent homelessness. Better outcomes for residents and the Council The project has resulted in a 40% reduction in homelessness as a result of risk alerts enabling proactive support. This has reduced the administrative burden for Council staff, with 61 days reinvested in working directly with vulnerable citizens, and a potential increase to 160 days with project expansion.
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The project has resulted in a 40% reduction in homelessness as a result of risk alerts enabling proactive support. Over the course of one year 650+ alerts were generated, using existing capacity to proactively support the 40% with the ‘highest risk’. OUTCOMES
40% proactive contact (early intervention)
0.4% became homeless
Group A
650+ alerts
60% no action taken (lack of capacity)
40% became homeless
Group B
I wholeheartedly support the use of the OneView product and have seen a significant impact on our ability to prevent homelessness with its use. In addition, Xantura have proven to be an excellent partner with great attention to detail, responses to issues, and ongoing valuable relationships to ensure the project can continue to be delivered with excellence. Housing Advice Manager 3
CONTACT US
Danny Sperrin Partner
E: daniel.sperrin@newtonimpact.com
E: wajid.shafiq@xantura.com Wajid Shafiq CEO - Xantura
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