Generosity is the outward expression of our inner fascination with people. It is how we show we are Heartists. We are generous with our time. Our care. Our loyalty. Our stories. And most importantly, we are generous with our actions. And our guests are generous with us. Our guests are generous with their loyalty, with their time, with their feedback and their appreciation. So we do the right thing by being generous in everything we do.
Be Generous ineverything we do.
THERE ARE LOTS OF WAYS
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G E
First and foremost we are a loyalty business – when we show generosity right from the start, we build lifelong loyalty. And that’s what we really want – people that want to stay with us, forever. WE ARE GENEROUS WITH OUR expertise & actions.
WE ARE GENEROUS WITH OUR time & care.
WE ARE GENEROUS WITH OUR stories.
In our busy days and lives, nothing is more scarce than time. So when someone chooses to spend a little time with us, really listening to us, it feels particularly special.
Sharing our Accor stories shows others they are in our inner circle. Being generous with our expertise, our insights and our local intell gives us confidence to build even stronger connections with our guests.
114 | GENEROUS OF SPIRIT & LOYAL OF HEART
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