Heartist 2022 Book

WHERE WE GOT THIS COOL STUFF FROM. Our Evidence, References and Inspirations.

PRINCIPLE ONE Argyle, M., (1994) The Psychology of Interpersonal Behaviour. Penguin Books. Atsa'am, D. D., & Bodur, E. K. (2021). Pattern Mining on How Organizational Tenure Affects the Psychological Capital of Employees Within the Hospitality and Tourism Industry: Linking Employees' Organizational Tenure With PsyCap. International Journal of Tourism and Hospitality Management in the Digital Age (IJTHMDA), 5(2), 17-28. Cacioppo, J. T., Cacioppo, S., Capitanio, J. P., & Cole, S. W. (2015). The neuroendocrinology of social isolation. Annual review of psychology, 66, 733. Eastwood, O. (2021). Belonging: the ancient code of togetherness. Quercus Books. Eisenberger, N. I., Lieberman, M. D., & Williams, K. D. (2003). Does rejection hurt? An fMRI study of social exclusion. Science , 302(5643), 290-292. Elder, H., (2020). Aroha: Maori wisdom for a contented life lived in harmony with our planet . Penguin. Fredrickson, B. L. (2001). The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions. American Psychologist , 56(3), 218. Fredrickson, B. L., & Joiner, T. (2002). Positive emotions trigger upward spirals toward emotional well-being. Psychological science, 13(2), 172-175. Fredrickson. B.L. (2014), Love 2.0: Creating happiness and health in moments of connection . Plume. Holt-Lunstad, J. (2021). The major health implications of social connection. Current Directions in Psychological Science , 30(3), 251-259. Khliefat, A., Chen, H., Ayoun, B., & Eyoun, K. (2021). The impact of the challenge and hindrance stress on hotel employees’ interpersonal citizenship behaviors: psychological capital as a moderator. International Journal of Hospitality Management , 94. Kim, T. T., Karatepe, O. M., Lee, G., Lee, S., Hur, K., & Xijing, C. (2017). Does hotel employees’ quality of work life mediate the effect of psychological capital on job outcomes?. International Journal of

Contemporary Hospitality Management . McKinsey, (2016). Diversity Matters Report . National Academies of Sciences, Engineering, and Medicine. 2020. Social Isolation and Loneliness in Older Adults . The National Academies Press. Penn State University (2019). Feeling loved in everyday life linked with improved wellbeing. Science Daily . Sprecher, S. (1998) Social Psychology Quarterly , 61(4), 287-300. Te Ara: The Encyclopedia of New Zealand. https://teara.govt.nz/en/whakapapa-genealogy. Vaillant, G. E., McArthur, C.C. & Bock, A. (2010). Grant Study of Adult Development, 1938-2000. Harvard Dataverse, V4.

Vaughan, G.V. & Hogg, M.A. (2014) Social Psychology , 7th edition. Pearson Australia. Wenner-Moyer, M., (2016). Eye contact: how long is too long? Scientific American Mind. Wirth, J. H., Sacco, D. F., Hugenberg, K., & Williams, K. D. (2010). Eye gaze as relational evaluation: Averted eye gaze leads to feelings of ostracism and relational devaluation. Personality and social psychology bulletin, 36(7), 869-882.

PRINCIPLE TWO Alboher, M. (2007) One Person/ Multiple Careers. Business Plus.

Alzyoud, S., Partington, S., Mitchell, C. & Tom-Dieck, D (2017) Employee Innovation in the Hospitality Industry: the Mediating Role of Psychological Safety . Council for Hospitality Management Education. Bonanno, G. A., & Burton, C. L. (2013). Regulatory flexibility: An individual differences perspective on coping and emotion regulation. Perspectives on Psychological Science , 8(6), 591-612. Brown, B. (2010). The gifts of imperfection: Let go of who you think you're supposed to be and embrace who you are . Simon and Schuster. B. Brown (2017). Braving the wilderness the quest for true belonging and courage to stand alone . Vermilion, London. Covey, S. R. (1991). The 7 habits of highly effective people. Simon & Schuster. Edmondson, A. C. (2012). Teaming: How organizations learn, innovate, and compete in the knowledge economy . John Wiley & Sons. Edmondson, A. C., & Lei, Z. (2014). Psychological safety: The history, renaissance, and future of an interpersonal construct. Annual review of organizational psychology and organizational behavior, 1(1), 23-43.

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