Heartist 2022 Book

THE Ar t OF HUMAN CONNECTION. Heartists are artists in human connection. In excellence of service and belonging. In conversation. In humanness. And they are artisans in their crafts of hospitality. Heartist has four interdependent principles, each based on fundamental human needs, which when delivered with heart and artistry, ensure we make each one of our guests and our colleagues not only feel welcome, but also able to create the most wonderful memorable experiences. art-i-san, noun: Practice of a craft. May through experience and skill reach excellence and achieve the expressive levels of an artist.

HEARTIST IS both Art & Science.

68 SCIENTIFIC AUTHORS

36 COOL KEY T ERMS

25 TRUE FACTS

12 | THE ART & SCIENCE OF HUMAN CONNECTION

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