And when we do all of this, we seek out and welcome feedback, because we want to make things better... …
Then when we know ourselves, we can bring empathy to making others feel special.
...and that helps us make everyone feel welcome, and all their experiences with us, even more memorable.
3 C
We love the complainers, the problem-raisers and the improvers. We are learners from missteps, misunderstandings, and all types of feedback because we are problem-solvers who make things better for our guests and our colleagues, every single time.
Heartists are heart listeners. We take the time to make others feel heard. We are fascinated by people, we are empathetic and curious story-spotters who get out of bed every day to make others feel special.
HEARTIST BY ACCOR | 15
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