Connection is everything. Yes, everything.
03
A guest trying to make eye contact with someone focused on entering data on their computer screen quickly feels deliberately ignored, or worse, intentionally devalued or even rejected. 04 But those seconds are our most information-rich and important non-verbal communication channels. three seconds. Eye contact is mutual gazing – and we spend about 30% of our time sharing a gaze, with each mutual gaze lasting less than a second. In a study of 400 people for the Vision Sciences Society, researchers from University College London found that when we are with one other person, we spend 61% of our time gazing at their eyes – with each gaze lasting about
THE SECRET TO HAPPINESS? RELATIONSHIPS, RELATIONSHIPS, RELATIONSHIPS.
When Harvard scientists started tracking 268 Harvard students during the Great Depression, they hoped to discuss the secret to healthy, happy lives. They found it.
Nearly 80 years on, and now covering 1,300 people from all sorts of backgrounds, the study explores what affects health and aging. They found the one thing that has the most powerful influence on our health. It is over relationships and our happiness with them, that predict a happy life and protect us from mental and physical decline. More than money, fame, IQ or social class. In fact, someone’s level of satisfaction with their relationships at age 50, is a better predictor of physical health at 80 than their cholesterol levels. Loneliness is a killer. It’s as powerful as smoking or alcohol. But having strong social support and positive human connections protects our bodies, our brains and even our memory. Building strong connection skills helps us create better relationships. Honing your connection skills every day will not only make you an extraordinary Heartist, but it will set you up for a long and happy life.
HEARTIST BY ACCOR | 21
Made with FlippingBook Converter PDF to HTML5