3
OPINION
A firm-wide realignment
Huge organizational milestones can be reached when you step away from your day- to-day operations to evaluate your firm’s past and plan for the future.
F ounded in 1996 by Karen Purcell, P.E., PK Electrical has grown from a small local Reno business to a nationally recognized, thriving electrical engineering firm with two offices and a staff of 33 talented engineers, designers, and support personnel. As we celebrate 26 years in business, we attribute our growth and success to our commitment to high-quality designs and providing an exceptional experience for our clients. Our focus is to cultivate trusted partnerships and we are beyond proud of the fact that we continue to serve the same clients that started the firm more than two decades ago.
Amanda Hartman
PK Electrical’s managing principals understand that company culture and building a cohesive team is the foundation for employee satisfaction and retention as well as the overall growth of the firm. Although we live out our core values of trust, integrity, accountability, enthusiasm, and adaptability on a daily basis, we find it is essential to revisit our values once per year as a group to reenergize and remind ourselves why these attributes are so important to us as individuals and as a collective group. PK Electrical participates in an annual company alignment retreat, bringing together our Reno, Nevada, and Denver, Colorado, office staff to bond as a team and ensure a united vision. Zweig Group’s strategic planning team led our most recent alignment treatment in Las Vegas, Nevada, to focus on planning for our future. In preparation for the team alignment event, a
survey was issued to a list of our clients as well as all PK Electrical staff members. Zweig Group collected and compiled all feedback and presented to management and staff the data yielded from responses. We knew that in order to be the most trusted partner and be truly authentic to our core values, we needed to be open to hearing it all – the good, the bad, and the ugly. Clients and staff alike provided useful information regarding their experiences with PK Electrical. We were beyond pleased to find overwhelmingly positive feedback, yet there were still a few areas of improvement suggested. And with our newfound awareness, we now have the opportunity to make PK Electrical an even better firm for our clients and our employees.
Hannah Rico
Jules Ackerson
See AMANDA HARTMAN, HANNAH RICO & JULES ACKERSON, page 4
THE ZWEIG LETTER MAY 23, 2022, ISSUE 1442
Made with FlippingBook Annual report