PERSON SPECIFICATION
Qualifications, Knowledge and Experience Essential: – Extensive commercial operations and business management experience.
Management and Teamwork – Demonstrate excellent people management skills to be able to lead a team of operations professionals at all levels to perform to the highest standards. – Able to proactively develop team dynamics and performance, ensuring quality standards are consistently achieved. – Able to engage, positively influence and motivate staff through the development and implementation of any change management initiatives.
Desirable: – A degree or professional qualification in business management, hospitality, or a related field.
Planning and Organising – Able to champion and oversee the directorate’s contribution to the Estate’s long-term strategy and to lead on the directorate’s strategic plans in the medium-long term. – Experience of business and budget planning ensuring alignment of resources within directorate and the Estate’s objectives. – Able to prioritise work and effectively manage time and resources to deliver agreed objectives within agreed standards and deadlines. Problem Solving and Initiative – Able to draw on professional knowledge and expertise to develop new concepts and original ideas within the directorate in response to intractable issues of importance to the Estate. – Work on own initiative to drive income generation strategies.
Communicating and Influencing – Able to establish and build
relationships with key stakeholders, both internally and externally, for example the wider community, local businesses, government organisations. – Excellent communication and interpersonal skills, with experience in stakeholder management, public relations, and representing organisations at industry events. – Able to work collaboratively and effectively with colleagues outside of direct responsibility, including external suppliers and consultants. – Able to use influence to develop positions or strategies.
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