Premier Sort Customer Guide

Contents

1.0

PremierSort Overview .................................................................................................................................... 3 Introduction........................................................................................................................................................... 3 Service Summary............................................................................................................................................... 3 Summary of PremierSort services ..........................................................................................................4 Minimum volumes.............................................................................................................................................. 5 Addressing standards ..................................................................................................................................... 5 Address Format..................................................................................................................................................6 Suitable fonts and print formats.................................................................................................................6 tem dimensions & weight...............................................................................................................................6 Indicia for PremierSort .................................................................................................................................. 7 Pre-printed Indicia for PremierSort........................................................................................................... 7 Indicia Size.............................................................................................................................................................8 Return Addresses and Undeliverable Mail.............................................................................................9 Mail Presentation ............................................................................................................................................ 10 Mailing items ...................................................................................................................................................... 10 Mail sequence..................................................................................................................................................... 10 Flexibility............................................................................................................................................................... 10 Non-machineable items..................................................................................................................................11 Sealing......................................................................................................................................................................11 Using window envelopes................................................................................................................................11 Address...................................................................................................................................................................11 Address Block......................................................................................................................................................11 Address Label......................................................................................................................................................11 Clear Zones............................................................................................................................................................11 Paper colour.........................................................................................................................................................12 Printing...................................................................................................................................................................12 Consumables ......................................................................................................................................................13 Trays & tray labels.............................................................................................................................................13 E-Dockets and Collection Receipts..........................................................................................................13 Forecasting ..........................................................................................................................................................15 Collections .......................................................................................................................................................... 16 Collection times................................................................................................................................................. 16 Collection Time Change Process.............................................................................................................. 16 Customer health and safety procedures.............................................................................................. 16 Unloading and handover.............................................................................................................................. 16 Contingency........................................................................................................................................................ 16 Procedures for handling non-compliant postings ........................................................................17 Collections............................................................................................................................................................17 Consumables.......................................................................................................................................................17 Addressing Standards.................................................................................................................................... 18 Post Presentation............................................................................................................................................. 18

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2.5 I 3.0

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3.2 3.3

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4.2 4.3 4.4 4.6 4.7 4.8 4.9 4.10 4.11 4.12 5.0 5.2 6.0 7.0 5.1 4.5

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7.2 7.3 7.4 7.5

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8.2 8.3 8.4

Appendix A Recommended machine-readable fonts

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Appendix B Envelope specification

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