RSMD - Head of RSMD

Being branded independently from both JLL and The Crown Estate, RSMD is afforded the opportunity to offer a closer alignment to not only the tenants but also the customers of the Street. This positioning of independence allows RSMD to act in the very best interest of the operational progression of Regent Street.

RSMD is structured around five primary business areas: • Property Management including a landlord and tenant consultancy and oversight of the property accounting team. • Leasing comprising small office lettings (Regent Street Office Direct) and residential lettings (Regent Street Home) • Facilities Management for the day-to-day running of the services in the buildings • Customer Experience for setting the strategy for managing key relationships with customers and community stakeholders. • Sustainability, managing the client’s implementation of its responsible investment strategy in Regent Street.

“The Regent Street Partnership is committed to the continued transformation of Regent Street through a £1bn investment programme. Customers for this world class retail and office destination demand the highest standards of property and facilities management from our dedicated partner team at JLL, operating as RSMD. Leadership of the on street team, comprising surveyors, facilities managers and customer experience, sustainability, finance and lettings professionals, requires a broad range of skills, experience and innovation to

continue to drive performance”. Bob Dawson, Portfolio Manager - Regent Street, The Crown Estate.

Made with FlippingBook HTML5