VPP 2023-2024 Benefit Guide

Health Care Management

Cigna One Guide ® Cigna One Guide service helps you make smarter, informed choices and get health- related recommendations based on what matters most to you. It’s our highest level of support that combines the ease of a powerful app, the web, and personal service via phone or live chat. One Guide personal support, tools and reminders can help you stay healthy and save money. Help from your One Guide team is always just a phone call or click away.

• Know your coverage and how it works • Get answers to your health care or plan questions

Understand your plan

• Find an in-network doctor, lab or urgent care center • Connect with health coaches and more • Stay on track with appointments and preventive care • Take advantage of dedicated one-on-one support for complex health situations

Get care

• Maximize your benefits • Get cost estimates and service comparisons to avoid surprises • Check claim activity to manage expenses

Save and earn

Once you have enrolled, start using the Cigna One Guide service by downloading the enhanced myCigna ® App, by phone or live chat by registering on myCigna.com ® .*

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