VPP 2023-2024 Benefit Guide

Where to Seek Care

WHERE TO SEEK CARE

Feeling sick and not sure where to go? VPP has provided you with a number of options on where to seek care. Below are some examples of where you can seek care at the best value to you!

Teladoc

Primary Care Center

When would I use this? . Your primary doctor knows you and can provide routine care, and manage your medications. What type of care do they provide? ✓ Routine checkups ✓ Immunizations ✓ Preventive Services ✓ Manage general health What are the costs and time considerations? **

When would I use this? You need care for minor illnesses and ailments but would prefer not to leave home. What type of issues do they treat? ✓ Cold & flu symptoms ✓ Allergies ✓ Bronchitis ✓ Urinary tract infection ✓ Sinus problems

What are the costs and time considerations? **

✓ Access to care is usually immediate. ✓ Some states may not allow for prescriptions through telemedicine or virtual visits.

✓ Requires a copay and/or coinsurance. ✓ Appointment is needed

Do Your Homework What may seem like an urgent care center could actually be a standalone ER. These newer facilities come with a higher price tag, so ask for clarification if the word emergency appears in the company name.

Urgent Care Center

Emergency Room When would I use this?

When would I use this? You need care quickly, but it is not a true emergency. Urgent care centers offer treatment for non -life-threatening injuries or illnesses.

You need immediate treatment for a serious life-threatening condition.

What type of issues do they treat?* ✓ Heavy bleeding

What type of issues do they treat?* ✓ Strains, sprains ✓ Minor broken bones ✓ Minor infections

✓ Spinal injuries ✓ Severe head injury ✓ Broken bones

✓ Chest pain ✓ Major burns

✓ Minor burns ✓ X-rays

What are the costs and time considerations?** ✓ Often requires a much higher copay and/or coinsurance. ✓ Open 24/7 but waiting periods may be longer because patients with life-threatening emergencies will be treated first.

What are the costs and time considerations?**

✓ Often requires a copay and/or coinsurance. ✓ Walk-in patients welcome but appointments can be made

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