Maximize Value Across the Entire Customer Lifecycle
Take AI-Powered Decisioning Beyond Onboarding How to maximize the lifetime value to maximize the lifetime value of your customers across the entire lifecycle
DID YOU KNOW? 40-70%
of the growth in a financial services company comes from existing customers ( Inciper ).
But how can you ensure growth while mitigating risk? Take AI-powered decisioning beyond onboarding, to maximize the lifetime value of your customers across the entire lifecycle, while proactively managing and mitigating risks.
Maximize Upselling/Cross-Selling:
Understand your customer Lean on augmented and alternative data to get 360° views of your customers’ financial situation
Right offer at the right time Optimize upsell opportunities with selective targeting of customers based on real-time data
Use predictive analytics Enable regular AI-powered evaluation of customer behavior to predict future behavior
Studies show the probability of selling to an existing customer is 60-70%. (Superoffice)
Mitigate Risk:
Proactive credit line management Test and deploy additional data sets, including internal data or third-party data like open banking and alternative data, for deeper insight
Automated loan renewal strategies Predict performance and enable scalable transaction processing to automate processes
Regularly evaluate risk exposure and predict portfolio performance Ensure the ability to resubmit an application through the decisioning process with additional data, and rapid change capabilities that enable you to run multiple scenarios quickly
Installment loan delinquency is up 29.7% year over year. Auto loan delinquency has surpassed pre-Covid levels in both subprime and non-subprime segments. (Equifax)
Optimize Collections Strategies:
Predict potential defaults Access and integrate multiple data sources to predict behavior, including external data to determine indebtedness and ability/ intent to repay, or use past behavior to build AI models that predict the likelihood of default
Identify the best treatment strategies and most effective communications channels Use AI to enable automation and flexibility on optimizing treatment strategies
Target resources effectively where there is more likelihood of success Use analytics and real- time dashboards to ensure maximum efficiency and effectiveness of collections operations
Approximately 70 million Americans have a debt in collections currently. (Gitnux)
Discover how AI-powered decisioning provides the foundation for more accurate, automated risk decisions across the entire customer lifecycle - enabling superior experiences, profitable growth, and reduced losses. Want to learn more about taking your credit risk data beyond onboarding?
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