Breast Cancer Network Australia
BCNA Online Network
The BCNA Online Network allows those with breast cancer to support one another, share their personal experiences and feel empowered to have an active voice in their own treatment.
Fear, loneliness and uncertainty are common feelings amongst those diagnosed with breast cancer. BCNA’s Online Network, launched in 2010, is a moderated peer to peer online community where Australians affected by breast cancer can find connection and support and share their experiences. The network includes over 20,000 people from metropolitan, regional, rural and remote Australia living with breast cancer, family, friends and health care professionals. There are 40-60 new users each month. The primary objective of the Online Network is to provide an active online peer support community where Australians affected by breast cancer can find support at any time of the day or night. BCNA’s Online Network is a dynamic and evolving community that provides people with a safe space to connect with others going through a similar experience, share stories or ask for advice. As well as the main online network forum, special interest groups such as ‘Living with metastatic breast cancer’, ‘Men living with breast cancer’ and ‘Choosing breast reconstruction’ allow members to create meaningful connections with other people sharing similar experiences.
Why is funding needed?
We will be implementing a new Digital Experience Platform. However, the next steps once that is in place are to: • Ensure we bring across the existing members and all their conversation threads to the new platform, without adversely impacting their experience. • Inform our community so they are aware of this pending change and support them through the process, so they have a positive experience moving onto the new platform. • Help our network understand how to get the most out of this new service, exposing them to the additional benefits they will enjoy, on top of what they get today from the Online Network. • Promote the Online Network to people who are currently using other BCNA services but are unaware of this service. • Regularly analyse patterns of usage and review member feedback, to continuously learn from our members and improve the experience we provide.
FUNDING OPPORTUNITIES (ONE-OFF)
Online Network Online Network— costs of transitioning all services to one platform
$50,000
Administration @15%
$7,500
TOTAL
$57,500
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