News in General, August 2019

NEWS IN GENERAL AUGUST 2019 EMPLOYEE MAGAZINE

A WORD FROM OUR CEO Kenneth Cochran, DSc, FACHE President & CEO

August is here. The final preparations for the start of a new school year is both exciting and terrifying for our children, teachers, and parents alike. Enjoy this time with the children and make sure everyone is properly prepared for the coming school year. OGHS has continued our journey to excellence this past year and is poised to continue doing so for the coming year. I invite you to attend the Employee Forums being held from August 1-7 to celebrate our past performance and learn what is next for the coming Fiscal Year (July 2019-June 2020).

We have Got Emergency Preparedness, Response, and Clean Up. The OGHS Team sprang into action during the recent fire/smoke incident. Despite the smoke damage, we were 100% operational within 5 days. Most of the recovery time was replacing almost 100% of the central sterile supplies. Well done team. OGHS has several new projects underway for the coming fiscal year. I look forward to seeing our continued growth of services, improvement with quality, and further improvement with patient satisfaction. On a personal note: I want to thank all for the support shown over the last few weeks after the tragic loss of our oldest son, Austin. Your personal and deliberate love towards Austin, myself, and Kristen has been felt and is more appreciated than words can describe. We are certain that your love and prayers have made this bearable. Please know that my love and appreciation for you equals that of all my family. Our Family Caring for Yours is not just a slogan… it is our true Mission. Life is hard. Love is joyous. However, to love exposes us to hurt and pain. We must live through the hurt and pain to enjoy the infinite love our friends, family, and the Savior has for us. Don’t hesitate to call me if you need help or just want to talk. It seems people try to solve problems on their own, as not to bother their loved ones. This is not wise, nor what has been designed for us. It takes a village to raise a family, succeed in school and work endeavors, and to thrive during times of extreme challenges. Enjoy the information contained in this newsletter. Let us know if there is information you would like to see more or less of. Cheers to a successful start to the new school year.

NEWSLETTER SURVEY

Below is the link to this month’s survey. All employees who fill it out correctly will be entered into a drawing to win money in the OGHS online store.

https://forms.gle/yeQKycpDhi6cb6M76 Be sure to fill out the survey each month to get more chances to win.

TABLE OF CONTENTS

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Breast Cancer Awareness 2019 This year’s theme is “True Heroes Fight Breast Cancer”

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Wednesday, September 25, 2019 “Paint the Town Pink” T -shirts go on sale to the public from 8:30 am to 3:00 pm at the OGHS Main Campus. Cost is $6.00 (S–XL), $8.00 (2XL) & $10 (3XL.) This year the shirts are Royal Blue. Cash Only Monday, September 30, 2019 “Be My Support” Bra Decorating Contest (Pre-registration required) 4:00 pm Deadline to drop off your entry to the OGHS Gift Shop . First place is $100 chamber cash. First place for the “People’s Choice” award is $75 chamber cash. Tuesday, October 1, 2019 *New – “Paint the Town Pink” Kick -off Event 5:30 – 6:30 pm Join us as we honor and remember our family and friends diagnosed with breast cancer. Thursday, October 3, 2019 Paint the Canvas Pink” (Decorative Louisiana Wall Hanging) 5:30 pm - Join us for a fun night of painting a wooden Louisiana Wall Hanging at the Delta Grand Theatre (pre-registration required) $35 per person.

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Thursday, October 3, 2019

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Indian Hills Country Club Ladies Golf Association’s Golf Tournament . Proceeds to benefit the Paint the Town Pink initiative. Contact Cindy Ortego at 337-945-3931.

Friday, October 11, 2019

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“ Pinkest Business and School ” Contest Judging of the “Pinkest” Business and School in St. Landry Parish. (Pre-registration is required) Winners will be posted on the Opelousas General Health System Facebook Page. Friday, October 25, 2019 Pink Bag Luncheon & Style Show (Limited Seating) 11:30 am – 1:00 pm – Evangeline Downs Event Center. Tickets can be purchased in the OGHS Business Office or on-line for $15.00. A reserved table of 8 can be purchased for $110 *Tickets for all events, t-shirt pre-orders, and sponsorships can now be paid on-line! For additional information on all our Paint the Town Pink activities, please call 948-5157 or visit our website www.opelousasgeneral.com. Follow us on Facebook as we “Paint the Town Pink!” “Paint the Town Pink” is a breast can cer initiative of Opelousas General Health System Foundation

The following employees and physicians were recognized by the patients in July 2019 Patient Satisfaction Surveys. Congratulations to each of you and keep up the good work.

Dr. Damian Badeaux Dr. Elizabeth Collins Dr. Jamie Collins PHYSICIANS

Dianna Andrus L&D Sydney Buller L&D Janice Chavis EVS Andrew Duplechin CT Scan Dana Fontenot ED/South Joseph Gabriel EVS Amanda Iverson CT Scan

Jessie Layssard EVS Falon Blyss Lee Nursery Luke Leonards Medical Home Angelia McCauley Recovery Natasha Perrodin Pre-Op Assessment

Jamie Porter Lab Lani Soileau ED Evelyn Thomas EVS

JOHN ARMAND SPEAKS AT NOBLE PLASTICS

The OGHS WellnessWorks program hosted a Safety Talk health event at Noble Plastics this month. John Armand, RN, Director of Safety Management, was the guest speaker and provided information regarding “Heat Exhaustion and Proper Hydration” during the morning employee huddle meeting.

Employee Engagement Survey Tell us what you think. Help us to meet your expectations as a leader and provide you with the support you deserve. Be responsible by sharing your feedback. All responses are anonymous. Your Feedback + = Success Your Survey The survey link will be emailed to you. The survey can be completed between Monday, Aug. 12th - Tuesday, Sept. 3rd.

KENNETH COCHRAN TO SERVE AS ROTARY INTERNATIONAL DISTRICT 6200 ASSISTANT GOVERNOR

Harold Domingue, Jr., Rotary International District 6200 Governor, has announced that Kenneth Cochran, immediate Past President and Board Member of Rotary Club of Opelousas Sunrise, has been selected to serve as Assistant District Governor. Cochran, who currently serves as President & CEO of Opelousas General Health System, will serve as Assistant District Governor for the 2019-2020 Rotary year ending on June 30, 2020. In his role as Assistant Governor, Cochran will work to help mentor and support both the leadership teams and the general membership of his assigned Rotary Clubs including Rotary Club of Opelousas, Rotary Club of Opelousas Sunrise, Rotary Club of Ville Platte and Rotary Club of Mamou.

As a member of the District Leadership Team, Cochran, along with the other Assistant Governors and District Officers, will provide input to the District Governor and District Committees so that goals and objectives for the Rotary District 6200 can be established. He will also be responsible for holding the position of both ambassador and educator, reaching out to the community to tell the story of Rotary International, Rotary District 6200, and the various Rotary Clubs assigned to him. Additionally, he will function as a resource for the District in assisting the Rotary Clubs and Governor in realizing the Rotary Theme for 2019-2020 – Rotary Connects the World. “I am looking forward to working with Ken this year. He is an all-around wonderful person and exemplifies the Rotary International motto “Service Above Self”. The District is very lucky to have such a valued member of this community to serve in this capacity”, said Domingue. DR. CLAUSE AND DR. BACILLA SPEAK AT LIFE’S CHAMPIONS

We would like to thank Dr. David Clause and Dr. Philip Bacilla, Orthopedic Surgeons, for speaking at our Life’s Champions meeting on July 10th. Along with help from the Mako team, they spoke about joint pain and demonstrated the Mako robot-arm assisted technology.

To see the live demonstration from the meeting visit: http://bit.ly/2YLYm8l

EMPLOYEE SPOTLIGHT RITA VENABLE

Rita Venable is being ACKNOWLEDGED as the spotlight employee for August 2019. We would like to INTROUDUCE Rita who has been a member of our OGHS team for the DURATION of 45 years. She works in the ICU as a Telemetry Nurse.

Rita’s EXPLANATION of his various duties:

As a Telemetry Nurse, Rita is responsible for monitoring the heart rate, cardiac rhythms, oxygen saturation and blood pressures for the ICU and PCU patients. She also assists with reporting arrhythmias and abnormal vital signs on other inpatients, trouble shooting the telemetry monitors, and placing the telemetry monitor on new admits.

What Rita likes most about working at OGHS:

Rita likes the high standard of care that is promoted at OGHS.

What Rita would like everyone to know about her:

Rita began her nursing career here on the “Old Third Central” where she worked as a Licensed Practical Nurse. She also worked on the PCU Unit for 10 years. Our facility afforded her the opportunity to continue her education, so she decided to become a Registered Nurse. As an RN, Rita did bedside nursing in the ICU for over 20 years. For the last three years she has been working as a telemetry nurse. Rita also loves to travel. She has visited Japan, Europe and Canada. She just recently went to New York where she saw her first Broadway play Wicked. Seeing this play has always been one of her dreams. Rita has a very small family. She is most THANKFUL and places great value in the many friends she has made in the past 45 years. She is very grateful to be a part of our wonderful OGHS family.

Breast Cancer Awareness 2019 This year’s theme is “True Heroes Fight Breast Cancer”

Wednesday, September 25, 2019 “Paint the Town Pink” T -shirts go on sale to the public from 8:30 am to 3:00 pm at the OGHS Main Campus. Cost is $6.00 (S–XL), $8.00 (2XL) & $10 (3XL.) This year the shirts are Royal Blue. Cash Only Monday, September 30, 2019 “Be My Support” Bra Decorating Contest (Pre-registration required) 4:00 pm Deadline to drop off your entry to the OGHS Gift Shop . First place is $100 chamber cash. First place for the “People’s Choice” award is $75 chamber cash. Tuesday, October 1, 2019 *New – “Paint the Town Pink” Kick -off Event 5:30 – 6:30 pm Join us as we honor and remember our family and friends diagnosed with breast cancer. Thursday, October 3, 2019 Paint the Canvas Pink” (Decorative Louisiana Wall Hanging) 5:30 pm - Join us for a fun night of painting a wooden Louisiana Wall Hanging at the Delta Grand Theatre (pre-registration required) $35 per person.

Thursday, October 3, 2019

Indian Hills Country Club Ladies Golf Association’s Golf Tournament . Proceeds to benefit the Paint the Town Pink initiative. Contact Cindy Ortego at 337-945-3931.

Friday, October 11, 2019

“ Pinkest Business and School ” Contest Judging of the “Pinkest” Business and School in St. Landry Parish. (Pre-registration is required) Winners will be posted on the Opelousas General Health System Facebook Page. Friday, October 25, 2019 Pink Bag Luncheon & Style Show (Limited Seating) 11:30 am – 1:00 pm – Evangeline Downs Event Center. Tickets can be purchased in the OGHS Business Office or on-line for $15.00. A reserved table of 8 can be purchased for $110 *Tickets for all events, t-shirt pre-orders, and sponsorships can now be paid on-line! For additional information on all our Paint the Town Pink activities, please call 948-5157 or visit our website www.opelousasgeneral.com. Follow us on Facebook as we “Paint the Town Pink!” “Paint the Town Pink” is a breast can cer initiative of Opelousas General Health System Foundation

Are you creative? Do you and your friends want to show your support of Breast Cancer Awareness? Join us by decorating a bra for our “Be My Support” bra decorating contest. Get your creative juices flowing and get to decorating. All bra entries will be placed on a mannequin. The first place prize is $100 chamber cash. We will also have a "People's Choice" award! The recipient of this award will receive $75 in Chamber cash. All winners will be announced at the Pink Bag Luncheon scheduled for Friday, October 25th. Decorated bras will be displayed at all our “Paint the Town Pink” events. The deadline to turn in your entry to the OGHS Gift Shop is 4PM, Monday, September 30, 2019. Contest Rules: • Must use a padded 36C bra • Must be on hanger (will be placed on mannequin) • Entries must be original • Contest is open to the public • Can be individual or group entry Judging Rules: • Title appropriate to finished bra • Inspirational merit • Workmanship/creative use of materials on bra • Originality *** Entries will not receive extra points based on the t-shirt theme .*** Bras must be created in a tasteful style. The committee reserves the right to refuse to display any bra that does not meet standards.

Individual or Team Contact Person

Entry Title

Phone Number

Inspiration for your bra entry (50 word limit):

***Entries will not be returned unless requested and must be picked up between November 1and November 15. After November 15, entries will be discarded. OGHS is not responsible for any lost, damaged, or theft of entries. OGHS reserves the right to use any bra entered for display, media or promotional purposes. Questions can be directed to Carol Duplechain at 948-5157 or carolduplechain@opelousasgeneral.com

Presents

OGHS IN THE COMMUNITY

John Armand Speaks at Senior Companion Program

We would like to thank John Armand, RN, Director of Safety Management, for speaking to the St. Landry Parish Community Action Senior Companion Program members on July 19 during their monthly in-service. His topic was “Preventing Falls”.

Dr. Amer Raza Speaks at Seniors Helping Seniors

We would like to thank Dr. Amer Raza, Pulmonary & Critical Care Medicine, for speaking at the Seniors Helping Seniors program at the Sunset Civic Center on July 19. He spoke to the members about Chronic Obstructive Pulmonary Disease (COPD), Risk Factors and Treatment. CONGRATULATIONS TO SHELLY FONTENOT AND DEANNA LEJEUNE

Shelly Fontenot, Physician Liaison, and Deanna LeJeune, Community Relations Coordinator, have been selected to serve as Ambassadors for the St. Landry Chamber of Commerce. In this role, they will be required to attend Chamber events, promote the benefits of the Chamber to prospective new members and provide support and resources for Chamber functions

OGHS ACQUIRES NEO-TEE RESUSCITATION DEVICE

The Neo-Tee resuscitation device has recently been acquired by Opelousas General Health System to provide the most advanced technology in delivering Continuous Positive Airway Pressure (CPAP) and Positive Pressure Ventilation (PPV) to infants in need of breathing support post-delivery. The Neo-Tee is a single circuit disposable resuscitation device, which mitigates issues of infection control and provides a safer environment. It requires 100% oxygen or blended air and oxygen, is easy to set-up and control, and delivers safe breathing assistance to infants with precision. . The Neo-Tee eliminates the possibility of delivering too much, or not enough support, which is common due to variability

with the use of resuscitation bags. The Neo-Tee can be used with a resuscitation mask or fit directly on an endotracheal tube. Nursing and Respiratory staff, as well as our OGHS Pediatricians, were recently in-serviced and educated on the usage of this device. We are very excited to be able to offer this new technology to the newest members of our family. Pictured from left: Curtis Stephens, Sales Representative with Medical Specialties; Kevin Gobert, Director of Respiratory Care Services; Dr. Carmen Koubicek, Pediatrician; Vickie Couvillion, Director of Women’s Services and Mary Fontenot, Clinical Coordinator/Nursery.

OPELOUSAS POLICE DEPARTMENT RECEIVES CPR RE-CERTIFICATION

The Opelousas Police Department received Cardiopulmonary Resuscitation (CPR) re-certification from OGHS staff: John Armand, RN, Director of Safety Management, Kelly Richard, RN, Staff Developer, and Shantelle Savant, RN, Director of Education. Chief Martin McClendon and his staff learned about the proper way to clear the airway to provide rescue breaths and deliver chest compressions. They also learned about opioids and their harmful effects if used inappropriately. We can rest assured that the personnel designated to protect and serve our community will have the skills and confidence necessary to perform life-saving CPR when it is needed most.

Congratulations to Deanna LeJeune, Community Relations Coordinator and Tracey Antee, Foundation Director, for being voted Rotarians of the Year by members of Rotary Club of Opelousas Sunrise.

PEOPLE

We would also like to congratulate Tracey Antee! She has been selected to serve as President of the Rotary Club of Opelousas Sunrise for the 2019/2020 Rotary year.

Several of our leaders attended a session at the Greater Mt. Calvary Baptist Church summer camp. They spoke about career opportunities in the medical field. Leaders in attendance were Julia Dupree, Clinical Director of 4 North/Rehab; Vickie Couvillion, Clinical Director of Women’s Services; Shelton Anthony, Director of EVS/Lab Phlebotomy; Kevin Gobert, Director of Respiratory Care; Rebecca Cornette, Employment Coordinator; Elizabeth Henry, Infection Control Preventionist and Derrick Armand, Director of Medical Imaging.

SERVICE

Patient Comments

“Theresa was so sweet and loving to my daughter. She really respected her needs & helped her feel comfortable.”

“Ryann, Ronnie, Maggie are great assets to your team.”

“Nurse Dana & Amanda were very nice & helpful. They both checked in on me. Nurse Amanda did a good job with starting my IV. It barely even hurt.”

“Carla Ledoux is very sweet and kind.”

“Amazing treatment from Sydney Buller, L&D, Angelia McCauley, SDS/Recovery, Steve Traylor, Surgery, Daiana Andrus, and Tasha Perrodin, Pre-admit.”

“Blyss was very helpful to us.”

“The nurse that administered my mammogram was very nice and made me feel at ease.”

“Ms. Cindy drew blood from my son who does not like to be restrained and has rolling veins. She got what she needed with the first stick and my son did not fuss at all. Sweet lady!” “A nice lady, Ms. Shannon asked did I need assistance and walked me to the area of my procedure. She was very helpful and polite.”

Departments Above or at Target Outpatient Services

Departments Below Target ED, Inpatient, Ambulatory Surgery

ANIZATIONAL PILLAR UPDATE

QUALITY

FUNDING OUR FUTURE

We finished the month of June with a profit of $85,623. Below are some comparisons in volume from June 2018 – June 2019.

2018 582

2019

Surgery Visits

573

Deliveries ER Visits

83

70

4244

4061

GROWTH

Agreements for the Carencro project have been successfully executed. We are anticipating construction to begin in August.

The South Campus Pharmacy Cleanroom project was completed on July 19. The Retail Pharmacy/Meds to Beds had its best month yet in June with 120 Meds to Beds deliveries.

Since going Live with drug screening in September of 2018 through June, the department screened 1,557 individuals and performed 1,754 tests.

SWIPESENSE

FACILITY COMPLIANCE

Medical Staff Anesthesiology 1 2 3 4 5

Ambulatory Services

54%

South Campus Critical Care Unit Labor & Delivery

110, 072 opportunities

+2% From Previous Period

SWIPESENSE TOP PERFORMERS!!!

Karenisha Alexander 94% Marlayna Myers 91% Rochelle Disotell 91% Lydia Bazzelle 91% Emily Sittig 90% Kacey Veillon 89% Lillian Baudoin 89% Kelly Landry 89% Kerrie Nolan 88% Victoria Badeaux 88% Christie Medus 87%

Jordan Parker 87% Melissa Villery-Dumas 87% Sarah Phillips 86% Leslie Doucet 86% Courtney Simon 85% Monique Fontenot 85% Christel Richard 85% Donna Carriere 84% Brittany Ardoin 84%

Main Campus 539 E Prudhomme St Opelousas, LA 70570

South Campus 3983 I 49 S Service Rd Opelousas, Louisiana 70570

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