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More Support Tools As a sales-centric company, our infrastructure is built to keep our loan officers in the field producing, not caught up in the office with paperwork. That’s why we’ve built out a robust resource center staffed by experts to ensure the sales process moves along seamlessly. Helpdesks

UNDERWRITING HELPDESK

ENCOMPASS HELPDESK

This desk uses an ever-changing cloud-based system to create eciencies within the loan process, and allow more time for training and originating.

This desk is managed by a team of veteran underwriters. This team will run scenarios, calculate self-employed income, verify the loan is within guidelines and help ensure timely delivery of the loan.

IT HELPDESK

CONDO HELPDESK

Our team of IT professionals is constantly upgrading our technologies to maintain an ecient, well-kept machine. Our IT helpdesk is here to help if anyone runs into any tech issues.

The condo help desk assists with review and approvals, waivers, underwriter escalation, guideline updates and training and more.

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