WE ARE NUCO
WAN / 2025 WAN / BROCHURE 2025
LETTER FROM THE EDITOR
LET ME SET THE SCENE...
It’s the first day of trip. You’ve got the fresh powder under your skis (or board ), the mountain air is crisp and the sun is shining across the bright blue cloudless sky. The pistes are freshly groomed because, of course, you’ve somehow managed to scramble
They are both our and your biggest USP and secret weapon and I truly cannot wait for you to begin working with our incredible account managers.
Looking ahead to 25/26, our focus is clear: keeping ski trips accessible and supporting you, our Committees.
We understand the increased cost of living and the geo-political events currently occurring are all contributing to higher base prices. We are consistently taking action to minimise the effect of this on our passengers. Your success is our success, and we’re proud to offer the prices we can to our passengers. We’ve put huge investments into our tech as well as upping our initiatives such as our incredibly successful Early Bird Scheme to support you to reach your goals. All the team at NUCO are from a Uni Snowsports background, and we get it. Running a club alongside uni, work and everything else is HARD. We also get that being part of Committee is going to be one of the highlights of your time at university. Creating a ski trip for your club shouldn’t be stressful, it should be one of the most exciting and rewarding experiences of your life! We’ve taken all feedback from over 500 committee members last season to ensure we’re providing the best support for your committee across the season which you’ll find within this edition. So, as you embark on this journey, my advice is simple. Take every opportunity that comes (from becoming a NUCO rep to pioneering a ‘first’ within your club), make sure you are in the know and most importantly, ENJOY it! You’re about to start the wildest journey of your life. You won’t regret it.
for first lift after assessing the bars on offer last night. You’re about to embark on the wildest week of your life, after months of work, with no responsibilities - just pure freedom. That feeling - that buzz - is how we want every single Committee member we work with to feel on their trips, along with their passengers and we cannot wait to start the crazy journey that is the student snowsports world with you. Season 24/25 has brought us unreal snowfall, unlocked new events, created a snowsports club unity and the demand for your uni ski trips has SURGED. Our elite Committees from last season were truly something special so we cannot wait to see all your visions for the upcoming season. This season finally felt like we were back to a normality within the student snowsports world post-covid. We could all feel the air of excitement for trips, grassroots attendance has been back at its highest and committees have been more involved than ever before. This has really propelled us at NUCO to deliver further than we ever had before, pushing our average feedback score to a huge 4.27/5*! We couldn’t be prouder. Each season I love to reflect on how much we’ve grown and where our successes lie. For me it’s simple, it’s our team. You’re about to be *blessed* with the most passionate, transparent and dedicated account managers in the game. They will champion your club and support you in every way possible. Utilise them!
See you in the mountains for season 25/26!
Cristal Butcher Head of groups
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WE ARE NUCO / MEET THE TEAM
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04 / CHOOSE YOUR RESORT
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OUR STORY WHAT'S NU
12 16
VAL THORENS
TIGNES
NUCO GLOBAL
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RISOUL-VARS LES ARCS 1800 ALPE D'HUEZ LES DUEX ALPS
FEEDBACK
01 / HOW IT ALL WORKS
OUR 360 SERVICE
COMMITTEE TIMELINE WHO LOOKS AFTER YOU
AVORIAZ
PAS DE LA CASA
NUCO WELLBEING
LA PLAGNE
JOIN OUR RESORT TEAM
05 / PLAN YOUR EVENTS WE ARE NUCO & EVENTS
REP INTERVIEWS
ALL THINGS PROMOTION
8 16 OUR STUDENT TEAM
PREVIOUS LINEUPS
WE LOVE ADMIN COMMITTEE FAQS
SUNSET ON SUMMER /25
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MEDSKI /25
COMMITTEE INTERVIEWS
WHAT'S NU
06 / AND WHEN YOU'RE NOT
104
02 / THE EXTRA MILE
ON THE MOUNTAIN ARMADA
OUR PARTNERS / YOUR BENEFITS POSITIVE IMPACT PROMISE
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36 REP INTERVIEWS
03 / MORE OPPORTUNITIES
NUCO SOUNDS
GRADUATE WITH NUCO BECOME AN AMBASSADOR
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5 CHOOSE YOUR RESORT CONT
Thank you to our contributors: Maddy Driffill, Mark Winter, Cristal Butcher, Anna Daggett, Lou Jennings, Brad Keens, Katie Corner, Harry Hayley, Lauren Wayman, Chris Brown, Ross Chatburn, Ebbie Love and the wider NUCO team.
FOLLOW US: @WEARENUCO / @NUCOTRAVEL
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WE ARE NUCO TIME TO MEET THE PEOPLE BEHIND THE BRAND.
MEET THE TEAM MEET THE TEAM MEET THE TEAM MEET THE TEAM MEET THE TEAM
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OUR STUDENT TEAM
Ladies and gentlemen, we introduce to you, The Groups Department - Uni Snowsports pros, with over 20 years of experience. These guys bleed passion for Snowsports. They are your guides through the world of Student Snow. After learning about your club, your needs, your brand, your goals, they set about supporting your committee. From building the ideal Ski Trip package to Marketing Plans, merchandise design, event collaboration, and more! Katie, Brad, Lauren, Harry and Dom have one mission: Deliver unforgettable weeks in the mountains , continue to grow your Snowsports Club, and have fun doing it. By remaining genuine, ambitious and above all passionate about Snowsports , our Groups Department delivers the highest standards in the industry. See you on the slopes!
MEET THE TEAM
Cristal Head of Groups
Katie Groups Manager
Brad Senior Account Manager
Lauren Account Manager
Harry Account Manager
Dom Junior Account Manager
READ MORE ABOUT THE TEAM HERE
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Professional après goers in action
THE TEAM IN
ACTION
KEEP AN EYE ON WHAT THEY GET UP TO @WEARENUCO
best mates and colleagues
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13 4 1 IN A NUTSHELL YEARS AGO. AMBITIOUS GUYS. MISSION – DO BETTER. OUR STORY
2000 The story begins – the future NUCO founders experience their first taste of the student snowsports world. The passion starts.
2004 / 08 The soon to be creators of NUCO find themselves running the student ski tour operator 'Off the Piste'.
2009 TUI (world's largest travel company) buys Off the Piste – the battle to prevent the student snowsports industry becoming corporate begins.
2011 The NUCO founders leave Off
the Piste – their passion and vision for the snowsports world being more important than their prestigious positions as market leaders.
MAR / 2012 NUCO Travel is born (from the makeshift office of 'Mum and Dad's lounge'). The mission is set.
SEPT / 2012 We take our first office – a tiny windowless basement – the NUCO headquarters are born.
DEC / 2012 We run our first ever independent ski trip, and we don't start small – a 3000 strong Oxbridge Varsity trip to Val Thorens.
2012 / 13 NUCO already have 7,000
2013 / 14 Within 12 months of creation, NUCO becomes the market leader and the largest and most trusted brand in the student snowsports market, taking over 14,000 passengers in our second season.
2014 / 16 NUCO founders and their ever growing team of like-minded warriors continue to pioneer and better the student snowsports world - first ever student trip to Pas de la Casa, Andorra and the introduction of 3 other new resort options never previously offered to the uni groups market.
passengers on their books, the same amount as any of the larger established competitors – the snowsports revolution begins. Competitors become fearful.
SUMMER / 2017 NUCO HQ hits 20 full time team members, and Sunset on Summer (SOS) is born.
2020 The year the world stopped. We didn't pause, we innovated, invested and prepared for the reopenings in a big way.
2020 / 21 The reawakening season. A difficult year with Omicron and the P&O crisis, but we came out the other side stronger.
Another year later, new market leader - NUCO Travel . Now 13 years in, over 200,000 happy customers, evidentially the most trusted choice for student snowsports. This all equals one very proud team (and a few office dogs).
THE FUTURE 13 years in and we’re just getting started... Be part of our future and help take student snowsports to the next level.
2022 / 23 Back to business. Our first full season in 3 years, getting back on track and building for the future.
2023 /24 Our growth continues, the team hits 50 and we open a second office in York.
2024 /25 Our most successful season to date, working with more groups than ever, resorts and partners.
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THE WORLD OF NUCO
WHERE ARE
WE NOW?
STUDENT SNOWSPORTS GROUP TRAVEL
So, today We Are NUCO leads the student snowsports world in creating, operating and delivering the best possible options for your groups. We employ the most experienced and passionate team members in existence, so you really couldn't be in safer hands. We are ever expanding and as we grow, our audience grows with us. As of 2025, NUCO represents 4 departments and multiple brands - all of which operate with the same mission, values and purpose. WHAT DOES THIS MEAN FOR YOU, OUR STUDENT COMMITTEE MEMBERS? It means you know we are always striving for the best, that our growth is backed by stability and that we have the CVs and successes to back our ambitions. Through volume comes reputation, influence and most important for student snowsports, bargaining power! We want to invite as many of you as possible to join this journey, becoming part of the Generation Snowsports movement as students and staying with us all the way through.
AND AFTER UNI, THE FUN DOESN'T STOP
GROUP OF MATES WANTING TO BOOK A TRIP ONLINE?
MAYBE YOU WANT TO SET UP A GRAD OR CORPORATE SKI TRIP?
MAYBE YOU WILL BE INVOLVED IN ONE OF OUR BRAND-LED EVENTS?
PROFESSIONAL GROUP TRAVEL
TRAVEL.COM
ONLINE SKI HOLIDAYS FROM THE EXPERTS IN PARTY & SNOW
SPEAK TO US ABOUT YOUR CORPORATE SKI TRIP
A 360 AGENCY SERVICE FOR TRAVEL AND EVENT CLIENTS
Such as...
Pst. Look out for your grad code discounts!
THE BIGGEST SINGLES SKI TRIP IN THE WORLD
STORY
THE NUCO WORLD IS YOUR OYSTER! AND YOU'RE ONLY JUST BEGINNING.
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WHAT'S NU? GROUPS SMASHING THE SALES For the first time since COVID, student sales have boomed, with some groups doubling in size! We’re proud to have taken over 15,000 of you this season and to see our amazing committees smash it out of the park in promoting their trips. We can't wait to keep growing our group's numbers in the coming months!
KINGS FINAL MOVING FROM GLOUCESTER TO UP NORTH!
HOUSR X NUCO PARTNERSHIP! HOUSR is the best way to sort all of your house monthly bills in one go. The app allows you to split the bills equally whilst taking away the stress of organising with different suppliers. Finding your next student's house also couldn’t be easier with them. Our partnership with them offered our groups the BIGGEST EVER opportunity which could make their base prices £60 cheaper, inject some cash directly into their clubs and also offer something awesome for your members! Keep an eye out for next year's exciting partnerships! NOTTSBOROUGH - A BRAND NEW STUDENT EXPERIENCE! We couldn’t have been more excited to be partnered with UoN and Loughborough Sno this season to create a brand new concept - Nottsborough! This exciting new trip brought together over 1,700 students from both universities with the freshest events schedule on the block!! We cannot wait to see this trip grow year on year - well done Nottsborough, you guys bloody smashed it!!
For the first time ever, Kings Final moved from Gloucester to sunny Sunderland - much to the delight of our very own Mackem, Katie! With a beach front location, the weekend had it all: great racing, plenty of booze, insane DJs, and an epic North East after-party. Ha’way man, it was proper class, wasn’t it? COMMITTEE INCENTIVE SCHEME This season, we launched NUCO’s most exciting committee sales incentive ever, rewarding clubs for their hard work in promoting trips! Sell-out or oversell, and you could win cash rewards to spend however you like. Want to earn serious dolla for your club? Read your booking pack carefully and get involved! NEW EVENTS New season, new events! First Tracks let pax carve fresh tracks at sunrise with the pistes before enjoying breakfast ahead of first lifts. On the flip side, NUCO Sounds brought a Boiler Room-style experience to GUSSC passengers in Alpe d’Huez - a high-energy event not to be missed! We can’t wait for you to experience them next season! FREE E-SIMS! We partnered with Hubby to offer our passengers free e-sims for their NUCO trips last season. It had 250mb free and had the option to buy more GB. This was highly discounted in comparison to other network providers and exclusive to NUCO passengers to make their arrival into resort smoother than ever before!
MORE EARLY BIRDS THAN EVER BEFORE! 50 groups joined our early bird launch scheme, helping passengers secure spots, book cheaper flights, and spread payments. The success speaks for itself - most groups sold 70% of their trip before freshers had stepped foot on campus! Get involved this summer and make selling your trip 10 times easier!
NEW BOOKING SYSTEM/LINKED SYSTEMS
This year, our in-house web team launched a state-of- the-art booking system, unique to NUCO and industry- leading in its developments. Our goal is a clear, easy booking page and a personalised members' area with everything you need for your trip. Look out for exciting new features over the summer!
WHAT’S NU? WHAT’S NU? WHAT'S NU?
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WHAT'S NU? WH
WHAT’S NU? WHAT’S NU? WHAT'S NU?
NEW KID ON THE BLOCK With the sad departure of Abbie, we’ve been on the hunt for someone new to join the team. We’ve found the perfect person and we couldn’t be more excited for you to meet them. Their high energy and new ideas are going to bring a fresh dynamic to the team for the upcoming season Keep an eye out on our socials for their introduction <3.
RISOUL NEW RESORT! A new resort for NUCO last season, Risoul boasts miles of tree runs and off-piste routes, 2 snow parks, as well as beginner friendly areas across all parts of the resort, it suits any level of skier - a dream for an inclusive university ski trip. And who could argue with the price?! Medski had a ball last year so why not take the plunge and give Risoul a shot this season!
NEW REP JACKETS #FINALLY It's been a long time coming
but our rep team had brand new jackets this season and boyyy do they look sick! Huge thanks to the team over at Forward for making our resort staff look fresh.
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UNITE SNOW
NUCO GLOBAL NUCO GLOBAL NUCO GLOBAL NUCO GLOBAL
BOSTON UNIVERSITY Working with NUCO has been, if nothing else, easy. Their account managers are communicative, their booking page is clear and user friendly, and their trip itineraries are STACKED. With their outstanding planning skills,
LOVERS
NUCO has enabled our club to travel further than we’ve ever traveled before with no more logistical effort than it would take to drive one state over. It has been a joy to work with them and a pleasure to shred alongside them."
FROM ALL
CORNELL UNIVERSITY NUCO has been great to Cornell Ski and Snowboard Club. We usually do trips around North America for spring break, but wanted to venture over to Europe this year and decided to book with NUCO. They have made organizing
OVER THE
WORLD
the trip super easy, and Harry (our account manager) has been super responsive and helpful. The best part is the online booking system. It has saved us loads of time collecting payments, managing extras, and assigning rooms… not to mention, the killer price we got on the trip. Overall, a great and easy experience and we are super excited about our trip to Pas de la Casa!"
We don’t just stop at bringing passengers to iconic destinations like France, Italy, and Andorra. Our vision goes far beyond – connecting you to the best skiing experiences across the globe. If you join us skiing in Europe, we offer stays in European cities such as Paris or Milan bolted onto your ski trip to ensure you make the most of your time. From boat parties on the River Seine in Paris to pizza parties in Italy, we’ve got you covered. Likewise, we want to show the world what it means to be part of the unique UK Student Snowsports scene, redefining what it means to join us on an unforgettable trip.
GLOBAL GROUPS THIS YEAR:
CSSC (Cornell University)
SUBSKI (Sydney University)
BUSBC (Boston University)
University of Michigan
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FEEDBACK
FROM OUR PASSENGERS
FROM COMMITTEE
Was an amazing holiday and will definitely be applying to be a rep in the future.
Don’t just take our word for it, here’s some 24/25 season feedback from committee and passengers alike:
Biggest take away is the friendliness and helpfulness of the NUCO reps, any issues we flagged were dealt with efficiently and effectively.
NUCO knows how to deliver trips you'll never forget and leave you wanting to go again!
Another amazing year with NUCO, incredible service and a huge help in making our trip unforgettable!
BEST. WEEK. OF. MY. LIFE!
This year with NUCO was one for the books! Unbelievable memories blurred by après-ski and stories that’ll keep us laughing and cringing for the rest of our lives!
FLAWLESS!
This trip exceeded my expectations, and I’m already looking forward to future trips with NUCO!
The best value, best craic, and best team in the Alps.
It was truly an unforgettable experience! From start to finish, everything was well-planned and executed, making for a seamless and enjoyable trip.
The resort reps were incredible. Honestly, it made the holiday so good.
LIVE, LAUGH, LOVE NUCO.
NUCO was great, the booking process and platform is super easy to use.
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01 HOW IT ALL WORKS
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RESORT DELIVERY Our teams are extensively trained to deliver your trip. From events reps to resort coordinators, security officers to welfare leads, you are fully looked after at all levels. 11 PLANNING SUPPORT We provide you with a comprehensive overview and timeline – see it as a checklist. This allows us to work collaboratively and make sure everything is being done efficiently. You know what is required of you in advance and when, no last-minute deadlines. You are studying too after all! 1 OUR 360 SERVICE NETWORKS By being part of the committee and We Are NUCO family, you become part of a huge network of other groups. We facilitate you connecting to share advice and ideas as well as really contributing to the industry reputation as a whole; making impactful changes together. 12 Welcome to the NUCO family, where snowsports isn't just a hobby, it's a way of life. We may be the ones to deliver you your holiday but we are so much more! We have honed our craft over many years and we are here to provide you with proven frameworks, allowing you more time to focus on bringing your year to life! Ensuring you have everything you need to succeed as a club is our priority. Ultimately, your success is our success!
TOP-LEVEL ACCOUNT MANAGEMENT We are here to guide you. See us as an extension of your committee. Read our FAQs page for examples of the kind of things you may come to us for support on and know you can head into the 24/25 season feeling confident with us. 9 INSIGHTS AND SURVEYS The holiday may be over but we don’t stop there. Once we are all back and the resort dust has settled, we do a full survey exercise and debrief to ensure we are always delivering and building on what we have created together. Real life data and real life insights. 10
CUSTOMER EXPERIENCE When we say 5*customer service, we mean 5* customer service. You only need to read our reviews and testimonials to see this. Our team answers your passenger questions so you don’t have to! Solid customer experience is at our core. Read more from our head of CX Charlotte here: 5 TECH TO ELEVATE From our revolutionary passenger app, committee sales reporting and bespoke booking technology, we host an in-house dev team of over 10 people and are committed to elevating your experience through smart tech. Read more here: 4 MARKETING & PROMOTIONS This is one of your key roles as a committee; promoting! We provide marketing and promotions packs, workshops and feedback to ensure you are doing everything you can to hit your numbers! We want to make your time on committee as stress-free as possible and hitting your numbers is one of them! 3 DESIGN SUPPORT Whether you have an in-house whizz already within your committee or need some assistance, we can support you in providing the goods to help your brand flourish. We offer an easy-to-use design support process. 2
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POSITIVE IMPACT We have a commitment to making
a positive impact wherever we can; people and planet. Read more about NUCO Green and our positive impact promise here:
PARTNERSHIPS When you are part of our family, you have access to our benefits. Read more about 'Our Partners Your Benefits' later, but in short; you immediately get access to a load of industry perks! 6
WELLBEING As your tour operator, wellbeing in resort is incredibly important to us – this is for each and every member. You will see from our dedicated initiative that this is always at the forefront and we have taken action to best maintain good mental wellbeing for all of our passengers. 7
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COMMITTEE TIMELINE
KEY: PRE PLANNING | SALES | POST PAYMENT
TRIP LAUNCH
1
2
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11
TRIP DETAILS Approx 18 weeks from trip*
CONTRACT SIGNED Approx 18 weeks from trip* Once a package is agreed, and price locked in, we’ll build you a trip contract for the committee to sign. This will outline what you can expect from us, and what we need from you to deliver everything for one epic snowsports trip!
ACCOUNT MANAGER ASSIGNED Approx 16 weeks from trip* Your main point of contact throughout the year will be assigned to your group. Let the planning begin!
PAYMENT DEADLINE On the Thursday, 6 weeks from trip*
The initial conversations between ourselves and committee will allow us to iron out the details. Which dates are you looking to travel? How many people? Which resort suits you best?
Before you know it, the sales period will come to an end. Everyone has up until this date to chop and change their options. This marks the end of the period for people to pay off their trip, and finalise their choices.
Approx 11 weeks from trip* The big day is here! Time to launch your trip to the masses and watch those sales come flying in.
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13
14
6
4
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CONFIRM HOLIDAY ITEMS Approx 6 weeks from trip*
COMMITTEE PAYMENT DEADLINE
ROOM ALLOCATIONS Approx 3 weeks from trip* As committee you get to allocate into your preferred accommodation/apartment with friends, and then your passengers can do the same. Giving everyone the chance to allocate with who they want to.
PROMO ITEMS Approx 14 weeks from trip* Everyone needs some promotional items – it’s time to get them designed and ordered along with committee jackets!
GROUP LEADER/ BOOKING PACK Approx 16 weeks from trip*
DEADLINE NOTES Approx 16 weeks from trip* Make notes of promo item deadlines. You’ll have many deadlines to meet over the coming year. These will be outlined by your Account Manager.
Approx 5 weeks from trip* Committee have an additional week to pay off their balance.
Trip T-Shirts? Beanies? Any holiday items you’ve included in your contract can be finalised and ordered with your Account Manager.
Complete group leader form and receive booking pack. Provide the details of your committee, roles, and main contacts.
DEPART! The day is finally here! Sit back, and enjoy everything we’ve worked so hard to bring together.
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BOOKING PAGE CREATED Approx 12 weeks from trip* Your booking page will be created for you to review and book your place, ready to send out to get all your club and extra passengers booked,
E-TICKETS / APP SETUP Approx 2 weeks from trip*
EARLY BIRDS Approx 14 weeks from trip*
TRIP PROMOTION BEGINS Approx 13 weeks from trip* Get planning! This is time for the committee to do what they do best, planning socials, freshers fair, training sessions – whatever it takes to boost interest in your club and trip!
Get your Early Bird bookings in so your passengers can book their flights at the cheapest price! This is the quickest way to ensure your trip sells out.
Everyone will receive their trip details in one convenient email. Better yet, this is the time to download the NUCO App – having all your info in one easy to use app will improve your members experience.
*Timeline is flexible, and based on a group signing their trip contract during the summer period.
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WHO LOOKS AFTER YOU IN RESORT?
EVENTS AND COMPETITION REPS On our weeks with a bigger lineup, we bring in team members with an expanded skill set. Within our team, we have reps who have experience in event/competition management who will be focused solely on the delivery of these aspects of the week. Whether it’s stage setup, artist liaison, dual slalom, or portaloos, we’ve got the people for the job!
“EVERY REP I MET WAS GENUINELY SO KIND AND ADDED TO THE EASE OF THE TRIP"
RESORT MANAGERS
WELFARE TEAM Our English-speaking welfare team is there to ensure the safety of all our passengers and make sure the week is well looked after. They provide resort support, event safety, and crowd management consultancy with first aid/mental health qualified staff. These guys are here for you and your members, and they aim to make sure everyone returns home safely. Nothing better for your peace of mind.
RESORT REPS Our fine-tuned rep team makes up the bulk of our resort team. They are responsible for supporting all elements of the week, but their main task is to ensure your passengers are loving their time in resort. Reps interact with passengers daily, host nights out, and deliver information provided by NUCO to make sure your members don’t miss anything. Our reps have always been our biggest strength and we’re proud to show them off!
ASSISTANT MANAGERS AND HEAD REPS Head Reps and Assistant Managers are responsible for leading our rep team. They’ll support Resort Managers in maintaining staff standards, and be the first point of contact for our hard-working committee members. They take responsibility away from you to ensure all passengers, including the committee (it’s your holiday too!), are having the best experience possible. They’ll be made up of those team members with more experience, usually having completed their first season with us already. Resort Managers will always be full-time head office staff, whether it’s your account manager or a member of the operations team. Responsible for overseeing all in-resort operations on our biggest student weeks, the Resort Managers look after everything from arrivals to departures. Events, staff, committees, and suppliers, our Resort Managers have a hand in ensuring every detail is delivered to the highest standards.
“NOTHING BUT RESPECT FOR THE SECURITY STAFF - SAW THEM STATIONED IN THE RECEPTION OF OUR HOTEL AFTER QUIET HOURS, AND VERY GOOD FOR QUICK RESPONSES TO SITUATIONS"
RESORT SUPPORT Our UK-based support team is on call 24/7, able to assist your passengers whenever they need it. Any issues they run into can be directed through the rep team, or to our team in the UK who can guide them through the process. Resort support will lead you in the right direction, and if necessary, contact a staff member on the ground to come and assist in person. They’re available by live chat on the NUCO app, or by phone, 24/7, just in case you can’t find a NUCO rep to help you.
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NUCO WELLBEING
WHAT WE HAVE DONE THIS PAST SEASON:
Resort Management Mental Health training with St Johns Ambulance – everyone passed with flying colours! Non-alcohol events such as yoga, mountain brunches and race days. Mental Wellbeing Guide on the passenger app. 2 qualified Mental Health Responders. Charity donations to Student Minds. Wellbeing team in resort during the night. 24/7 phone number that passengers can ring.
Mental wellbeing issues can catch us off guard, creeping up when we least expect them. We especially understand that being away from home can be a bit like searching for fresh powder on a bluebird day, challenging. At NUCO, we’re committed to making sure everyone feels comfortable and taking a proactive stance on our passengers’ mental wellbeing. Our core community, students and young people, are statistically more likely to be affected by mental health issues. We have taken action to improve how we inform our passengers about looking out for their mental wellbeing, as well as the processes we use to support those facing difficulties whilst in resort.
FIND OUT MORE
STAY HYDRATED
EAT PROPERLY
SOME OF OUR TOP TIPS FOR
SKIING AND DANCING BURNS A LOT OF CALORIES SO YOU NEED TO NOURISH YOUR BODY THE BEST YOU CAN!
YOU DEHYDRATE TWICE AS QUICKLY, SO MAKE SURE YOU’RE DRINKING PLENTY OF WATER!
LOOKING AFTER YOURSELF WHILE IN RESORT!
HOW YOU CAN LOOK
AFTER YOURSELF
CONNECT WITH PEOPLE
REST AND RECOVERY
REMEMBER TO CALL HOME
IN RESORT 🧘
SPENDING TIME ON THE SLOPES WITH FRIENDS BOTH NEW AND OLD WILL CREATE THE BEST MEMORIES!
SKIING CAN BE PHYSICALLY DEMANDING, MAKE SURE YOU GET THOSE ZZZ’S TO KEEP YOURSELF FRESH!
FEELING HOMESICK IS TOTALLY NORMAL, A QUICK 5-MINUTE PHONE CALL HOME CAN MAKE SUCH A DIFFERENCE.
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JOIN OUR RESORT TEAM OVER 800 APPLICANTS IN 2024 JOIN THE TEAM NOW 4.6 / 5 STARS FROM OUR REPS BASED ON ANONYMOUS FEEDBACK
NUCO REPPING FITS AROUND YOUR STUDIES Our busiest weeks are when universities are out of term such as Christmas or Easter holidays! BENEFIT YOUR CLUB Learn how a trip runs by seeing NUCO deliver behind the scenes and get ideas from other clubs when you rep them! JOIN THE COMMUNITY The resort team truly is like one massive, crazy family. Many reps go on to live together, holiday together, and book ski trips together once they leave uni. Most of our team keep coming back into their late 20’s and beyond. COMPETITIVE REMUNERATION PACKAGE Get £400 for every week you work as well as your travel to resort and accommodation completely free. We also offer lift passes at a heavily discounted rate for all our resort teams. IF YOU’RE READING THIS WE ALREADY KNOW YOU LOVE THE MOUNTAINS – SO WHAT’S STOPPING YOU?
READ ABOUT OUR RESORT TEAM AND DELIVERY MANAGER'S JOURNEY HERE
Chris - resort team & delivery manager
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REP INTERVIEWS
OUR HEAD REPS WILL BE YOUR EVERYDAY POINT OF CONTACT WHEN IN RESORT. WE’VE SPOKEN TO A FEW
WHAT WOULD YOU SAY TO SOMEONE THINKING OF REPPING FOR NUCO? Zara Cosgrave
WHY DO YOU THINK GROUPS SHOULD CHOOSE TO TRAVEL WITH NUCO?
OF THEM SO YOU CAN GET A FEEL FOR RESORT LIFE.
Georgina Scott “NUCO manages to balance a seamless behind-the-scenes operation alongside its unique in-resort experience. As a rep, I know first-hand the lengths that
“DO ITTT! Repping has me looking forward to winter every single year! You meet a huge bunch of both reps and university groups that are exactly the same type of people as you, laughing constantly and have
we take to ensure passenger (and rep) welfare, put on unbeatable events and create a vibrant atmosphere - my own uni trips that I go on with NUCO are the absolute highlight of my year.”
so much fun! It is the best thing I have ever done and, not to be dramatic, but I would literally sell my soul to do it all over again! Can’t recommend it enough!” WHAT'S YOUR FAVOURITE PART ABOUT WORKING WITH GROUPS ON A NUCO WEEK?
WHAT'S THE BEST PART OF BEING A NUCO REP?
Leo Hartley “The list is honestly endless…but it would have to be the people you meet along the way. You’ll get the opportunity to work with so many like-minded people who have mutual a love for snow sports. Every rep
Archie Grey “I love seeing all the wild and crazy traditions that different universities have when they’re in resort. We’ll see if anything beats a flamingo beer funnel next season.” Chris Panter “You're able to have such a positive impact on passenger experience. The job satisfaction is through the roof, and I can say it rarely feels like work! By using your knowledge of the best restaurants and bars,
shares the goal of making the week as amazing as possible which is just a recipe for an incredible time… That’s not to mention the fact you’re getting paid to go to the alps!!”
the most fun ski slopes, and the best après-ski spots, you can genuinely make someone's trip the best week of their life. The friendships you develop with groups make you all feel like long-lost friends by the end of the week!”
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Here's how we can help WITH
ALL THINGS PROMOTION WE KNOW HOW TO HELP YOU SELL.
Are you ready to take your club's artwork to the next level? We have an easy to follow framework which allows you to choose your own path but at the same time lean on us for support. This includes:
FRESHERS PROMO, TRIP PROMO, MERCHANDISE, SOCIAL MEDIA PROMO
We can’t emphasise enough how important promotion is. It not only does what we are here collectively to do (sell ski trips) but it represents your brand and ours. Through many years of learning and lots of expertise, we are here to help you stand out from the crowd! It’s simple:
Trip Jackets
Decide what you are promoting Make it look good Shout about it far and wide
EARLY BIRD FOR THE WINNER
READ MORE ABOUT OUR DESIGN PROMOTION HERE
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CONTENT WE ARE NUCO IMAGE BANK
We work with media providers from across the board and also across all of our brands. Because of this, we have access to a huge bank of content and of course, as one of our family, you benefit! You'll get access to a whole load of images you can use to help promote your trip and get people excited about skiing! All we ask is that you give us a tag when you use them on social media: @wearenuco
SEE SOME OF OUR FAVOURITE CONTENT HERE
PROMO VIDEO As a We Are NUCO group, you are provided with a promo video at the start of the season to help advertise your trip. This is created in house by our expert editors and is to complement your other promotional work. Post it wherever you can for maximum hype!
MARKETING WORKSHOPS
To ensure the smoothest possible start, we will run a workshop over summer to give new committees a crash course in marketing. Learn how to see your club as a brand, how to communicate with your passengers, effective marketing strategies, and share tips with other committees. This covers: BRAND IDENTITY, AUDIENCE ANALYSIS, ENGAGEMENT HACKS, NEW OUTREACH, COMMUNICATION ADVICE, COMMUNITY GROWTH, TARGETED BEGINNER CAMPAIGNS, BESPOKE MESSAGING
CHECK OUT A PREVIOUS EXAMPLE HERE
GROW YOUR CLUB, REACH NEW MEMBERS, MAXIMISE YOUR EXPERIENCE!
SIGN UP YOUR INTEREST HERE
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EXPRESS DAMAGE DEPOSITS Making sure you get your money back – We know how important money is, especially in the current climate. That is why we always strive to get people’s money back to them within 14 working days of returning from their holiday.
BANK OF NUCO: GROUP ACCOUNTING & RECONCILIATION Looking after your club funds –
Throughout the year we’ll track your incoming funds and expenditures. This means you can spend any commission or sponsorship money knowing we’re keeping an eye on the finances. Post-trip, your Account Manager will settle up your account, and you can either take a payment into the club or keep it with us rolling into next year. This means you can spend confidently without worrying about budgets, or any prying eyes from Sports/ Students Unions.
UNION SUPPORT Communicating with your unions –
Where it is relevant to do so, we make sure we communicate with your union representative to give them visibility on all the things they need. This may include risk assessments, crisis management plans, contact overviews, escalation procedures, and general health and safety planning. No need to do any of this yourself! BOOKING PAGE Everything will be set up for you to launch your trip – This includes everything from setting up the booking page, payment deadlines, room allocations, and more. Of course, we’ll always encourage the committee to give us a helping hand in getting information out to their members, but this will all be done via our dedicated Customer Experience team. A BANK OF FAQ KNOWLEDGE Providing quick easy information to reduce questions to you – We host a wealth of FAQs on our website, allowing your passengers to search and find answers quickly and easily. They can always contact one of our customer service experts if they need more information but more often than not, we find that the answers are discovered online. Have a scan of our FAQ bank on the left.
ROOM ALLOCATIONS We do all the leg work –
Our booking system allows your members to allocate themselves and friends into different apartments. We’ll set a date for these to open, and email your members to give them instructions on how to allocate their rooms. Committee members will get early access to ensure they’re sorted before it goes live.
WE LOVE ADMIN! SO YOU DON'T HAVE TO!
Yes, you read that right…we love admin! So leave it with us and let us lighten your committee load so you can concentrate on the fun stuff. All things admin are what we are great at and we have a dedicated team behind the scenes covering this all for you. The definition of peace of mind!
READ OUR CUSTOMER FAQS HERE
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What should we expect from our account manager across the year? Your account manager is your direct point of contact from NUCO Head Office - they’re there year-round to keep you up to speed with the organisation of your trip done by other teams, help with advertising, sales and eventually the running of the show once you’re in resort! They work closely with your committee to make sure that you get the engagement you need from your members to sell out. If you’re new to the process of selling a trip, your account manager will have plenty of tricks up their sleeve to guide you in the right direction, so don’t be afraid to ask for some tips if you need them! How do free places work? Free places come as part of your inclusions for the trip. It’s a great reward for you for all the hard work that goes into being a committee member for the year! Don’t forget, the cost of these is built into your base price, so it affects how much your passengers pay to come along. You get to decide your free place ratio (how many places you need to sell before you can get one free). One free place entitles you to the base price cost, transport, equipment hire, and a workshop, and you can split this however you like if there’s not enough for each committee member to have one to themselves! What does a multiyear contract mean for us? A multiyear contract, in short, is an agreement between your committee and NUCO to keep working together in future seasons! There are some big bonuses that you can capitalise on as a committee in these contracts - you can add in some deals for yourselves, but also guarantee extra inclusions for your future committee members to enjoy through the lasting collaboration that you can build with us! Have a chat with your quote or account manager to see what can be organised for your group in a multiyear contract, to see just how much benefit it can bring to your club. What’s in it for me as a committee member? Really, you get to decide this! All the extras that you can get (committee jackets, commission per passenger, flyers, posters, etc) are built into your contract when you start discussing your resort options. Bear in mind, the more that you include for yourselves, the more the base price goes up! It’s all about striking a balance between getting as much as you can out of your year on committee, and making sure your passengers have an amazing, but affordable trip! NUCO also has some other fantastic opportunities, such as our annual Sunset on Summer trip exclusive to committee members, and maybe a few resort treats… What’s in it for our passengers? Aside from having an incredible week in the snow, your passengers will also get top-tier support and organisation from our resort team! All passengers are supported by our incredible rep and welfare team that we have on the trip. As you’ll see in your resort meeting, our reps are scoring better than ever before, so you can guarantee that all your passengers will have everything they need whilst in resort. You can also include extras for your passengers like trip T-shirts and exclusive events like après takeovers. Anything you need to make the year as great as possible for the wider club!
So, you’re new to committee, you’re super excited to get started, and you get to call the shots now! We know you’ll have plenty of burning questions about what goes into running a trip with NUCO, and how you can get the most out of your time on committee. Take a look at our FAQs to learn all the tips and tricks ahead of this year, so you have all the knowledge and resources you need! If there’s any other questions you’re keen to know the answer to, you can contact us on Whatsapp , email or book a zoom meeting .
COMMITTEE FAQS COMMITTEE FAQS
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WE KNOW THAT BECOMING A COMMITTEE MEMBER AND MAKING THE RIGHT DECISIONS FOR YOUR CLUB CAN BE DAUNTING. READ SOME WORDS OF WISDOM AND SEE HOW OUR COMMITTEES FOUND THE YEAR! COMMITTEE IEWS GUSSC Uni: Glasgow university Club Instagram handle: @gussccom Group Size: 600 Position: Treasurer YOUR FAVOURITE MOMENT FROM THE TRIP? Definitely No Scotland No Party theme day - full day of skiing, two après stops at Folie and Le Taburle, then NUCO Sounds boiler room at Smithy's in the evening! Hard to top that! WHAT ADVICE WOULD YOU HAVE FOR FUTURE COMMITTEE MEMBERS WHEN ORGANISING THEIR TRIP? I'd recommend doing an early bird as it really helps to know the demand early on. This way you know more of what to expect for sales, and there's a better chance of securing more beds. Would also make sure to research the resorts - both the slopes and nightlife. But more importantly is there a Folie?! DU SNOWSPORTS University: Trinity College Dublin Group size: 470 Club Instagram handle: @dusnowsports Position: Trip Sec HOW HAVE YOU ENJOYED YOUR TIME ON COMMITTEE? GIVE US A HIGHLIGHT OF THE YEAR! I’ve had the best time on committee this year!! I think Sunset on Summer was definitely one of my highlights- it’s such a fun way to finish up the summer holidays and get in gear for the year ahead. It’s also such a great way to get to know our new committee members and to meet committees from different universities! GIVE US 3 WORDS THAT WOULD DESCRIBE YOUR RELATIONSHIP WITH NUCO THIS YEAR. Collaborative, exciting and rewarding.
COMMITTEE INTERVIEWS
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STRATHSNOW Uni: University of Strathclyde Group size: 470 Club instagram handle : @strathsnow Position: President
YETI SNOW Uni: Dublin City University Club Insta: @ dcusnowsports Position: Chairman Group Size: 160
LIVSNOW
Uni: University of Liverpool Group size: 500 Club Insta handle: @livsnow1965 Position: Trip Sec
HOW DID YOU FIND SUNSET ON SUMMER?
HOW DID YOU CHOOSE WHICH RESORT YOU TRAVELLED TO THIS YEAR? It's very important to try to tailor for all our students needs. We have found that the skiing takes priority with our Uni but still need some good night out options. We looked ski area size and quality of snow year round, after we would do some digging into the NUCO Brochure to see what other information we could find about a resort! WHAT WAS IT THAT INSPIRED YOU TO BECOME A REP FOR NUCO? It allowed me to further immerse myself within the UK's Snowsports scene. Having only started skiing in Uni I wanted to throw myself in the deep end to get more time in the alps! However the best part of being a Nuco rep is the people you meet, both other reps and passengers you work with. Without a doubt it's one of the best things I've ever done!
FAVOURITE MOMENT ON THE TRIP? Having our own DJ on the decks at Aprés with the ENTIRE group ( + the whole NUCO team) there to support and bring the buzz- snowballs and flares flying everywhere and three hours of pure bliss! HOW HAVE YOU ENJOYED YOUR TIME ON COMMITTEE? It’s been the making of me. Joining a committee in first year was a great idea, joining snowsports was the best one. The stress that comes with any committee position is instantly paid off when you realise the people the snowsports world surrounds you with. The best kind of cult.
Sunset on Summer was amazing! Was like a mates party holiday but to the extreme and we are all still really good friends with a lot of the people we met out there. PLEASE DESCRIBE YOUR RELATIONSHIP WITH NUCO IN 3 WORDS Easy, Efficient, Entertaining - and they are even alliteration!! :))
KISS
Uni: King's College London Club Instagram handle: @ kings.snowsports Position: Trip Sec Group Size: 150
HOW DID YOU CHOOSE WHICH RESORT YOU TRAVELLED TO THIS YEAR? We went to Val Thorens in December, partly because of snow security, but mainly because of the fantastic nightlife and range of skiing they have! Being a club with lots of beginners, but also many experienced skiers, it was great to have such range in resort (and après bars that everyone could get to!).
HOW DID YOU FIND SUNSET ON SUMMER?
It was a ridiculously fun weekend and a great way to meet other committee members who you’ll inevitably bump into at events and in resort! Couldn’t recommend it more.
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h
BANGOR SNOW
TRENT SNOWSPORTS Uni: Nottingham Trent University Group size: 350 Club instagram handle:
WARWICK SNOW
University: University of Warwick Club Instagram handle: @warwicksnow Position: Social Sec
Uni: Bangor University Club Instagram handle: @bangorsnow Position: Trip Sec
@trentsnowsports Position: President
GIVE US 3 WORDS THAT WOULD DESCRIBE YOUR RELATIONSHIP WITH NUCO THIS YEAR.
WHAT WAS IT THAT INSPIRED YOU TO BECOME A REP FOR NUCO? Getting ski time whilst at uni seemed impossible until I found nuco who make it more than just a possibility but an utter dream! Once I started I became hooked and look forward to every winter. WHAT WOULD YOU SAY TO INSPIRE MEMBERS TO APPLY FOR COMMITTEE? Being on a snow committee is like being on steroids, seriously fun crowd of people guaranteed and it’s a one way ticket into the ski industry with all the perks that helping organise club stuff gets you, ie committee jackets on trip and a hall pass for getting absolutely blind drunk at all times.
Groovy, Boozy, Movie.
WHAT ADVICE WOULD YOU HAVE FOR FUTURE COMMITTEE MEMBERS WHEN ORGANISING THEIR TRIP? Make sure you read through the resort information provided by NUCO to assess what the pros and cons of each resort are and ultimately choose a resort that best aligns with the type of snowsports society you run. Typically, student aprés takeovers are amazing with NUCO sounds so try and recruit some of your own DJs early on! YOUR FAVOURITE MOMENT FROM THE TRIP? From Tignes 2024, my favourite moment would have to be the Trent x UWE student takeover at Bollin aprés. Music was great, vibes were high, beer was consumed.
HOW DID YOU FIND YOUR EXPERIENCE AS A NUCO SOUNDS DJ? I was lucky enough to be offered a spot to play at La Folie Douce in VT, and to be honest it was probably the best day of my life. Looking down from the balcony, and seeing all my best mates dancing away to my music at the worlds most infamous après venue was crazy, I’m still so grateful to NUCO sounds for making that happen.
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THE EXTRA MILE 02
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OUR PARTNERS, YOUR BENEFITS FOR YOU, THE COMMITTEE AND YOUR CLUB MEMBERS
CHARITY PARTNERS
THE EXTRAS
Every season, we carefully look at who we want to support and why. We are committed to supporting causes that have an impact and are relevant to our audience. Over this summer, we will be asking our group committees for input and ideas into who we support and why! Previous partners include:
THE HOME OF STUDENT LIVING Rental. Bills. Perks. Roomie. Student life sorted in one app | @housr_app
ALL THE GEAR
WORLDWIDE INTERNET Stay connected to loved ones, share your journey, and explore with confidence | @hubby
LIVE OUR LIFESTYLE Benefits include up to 30% off | @slinkskiofficial
IT’S ALL ABOUT HAVING FUN AND RIDING WITH BUDDIES Benefits includeup to 20% off for non committee members | @broclothing
DANGEROUSLY REFRESHING BEER CUT WITH FRUIT Brand Ambassador and event sponsorship opportunities available in select cities | @jubelbeer
FREERIDE SPECIFIC SKI POLES Benefits include Freeride Ski Poles & Mountain Essentials | @deorumski
BRANDS WE LOVE
NUCO OFFICIAL EYE WEAR PARTNER Benefits include up to 20% off | @we_are_sungod
'ALPS ROYALTY' Benefits include 66.6% off for clubs @extrajoss_shots
ICONS OF RETRO SKI WEAR Benefits include up to 25% off | @oosc_clothing
A VOICE FOR SKI INSPIRATION FOR THREE DECADES Benefits include saving 20% on a year's digital membership | fall-line.co.uk
CELEBRATING ALL THINGS SNOWSPORTS Benefits include free tickets | londonsnowshow.com
PISTE - TO - PAVEMENT FASHION Benefits include up to 30% off Jackets for piste- and-pavement | @wearesqi
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