OUR IMPACT ON: COMMUNITIES AND BEYOND
Our impact highlights: • Expanding our high-quality care provision with the reopening of Mount Ephraim House in Tunbridge Wells, and the acquisition of Broadacres in Norfolk • New outreach campaigns to grow our social impact beyond the walls of our care homes • Working towards our Net Zero goals by moving all our electricity supply to renewable energy sources and by improving our recycling rate from 49% to 74% • Our Chief Executive continued to champion the social care sector and older people through voluntary work including for the British Standards Institution
Our vision as an organisation is for older people to live fulfilling lives in a society that promotes their health, well-being and happiness. This year, we started community outreach campaigns sharing expert advice and resources and spreading positive messages around care. We also made progress towards our Net Zero agenda including by revamping our management of waste.
Mount Ephraim House
All our homes now have action plans to reduce food waste
97% of residents are satisfied with the appearance of their home’s building and grounds (Customer Survey 2024)
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Our Impact in 2023 – 2024
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