First, register on myCigna.com or the myCigna ® App 7 Once you’ve registered, you can:
• Schedule an online virtual behavioral health appointment in minutes through MDLIVE • Have a prescription sent directly to your local pharmacy if appropriate Cigna One Guide Through a combination of intelligent technology and empathetic human support, One Guide delivers a simplified experience through seamless interactions delivered via phone, live chat on myCigna.com or the myCigna App. One Guide can help you: • Resolve health care issues • Save time and money • Get the most out of your plan • Find the right hospitals, dentists and other health care providers in your plan’s network • Get cost estimates • Understand your bills • Navigate the health care system In-network care Save money when you use doctors, hospitals and health facilities that are part of your plan’s network. Chances are there’s a network doctor or facility right in your neighborhood. It’s easy to find quality, cost-effective care at myCigna.com. Preventive care It’s important to catch any issues while they’re still small. That’s why we cover eligible preventive care services at no extra cost, including: 4 • Screenings for blood pressure, cholesterol and diabetes • Testing for colon cancer • Clinical breast exams and mammograms • Pap tests • Additional covered procedures listed on myCigna.com Since your physical and emotional health are connected, make sure to talk about how you’re feeling at your annual check-up.
• Access your digital ID cards for yourself and any dependents. You can download the card images to save, share, print or email directly to your dependents and to your providers. • Understand what’s covered in your plan • Find in-network doctors, hospitals and facilities and sort them by location, reviews and Cigna’s quality rating • Get cost estimates for appointments, procedures and medications 8 • Compare costs for 30- and 90-day medications and see if lower-cost alternatives are available • Find retail pharmacies that offer a 90-day supply • Manage and track claims • Get alerts when new plan documents are available • Access a variety of health and wellness resources, including an online health assessment, health tracking tools and My Health Assistant digital coaching Virtual care 3 Virtual care can be a convenient and affordable option for a wide range of care. For appointments, you can work with an in-network provider or connect with an MDLIVE ®3 provider at myCigna.com . Right from your phone, tablet or computer, you can: • Access board-certified doctors, psychiatrists, dermatologists and licensed therapists • Get virtual urgent care 24/7/365 – even on weekends and holidays with MDLIVE • Access virtual primary care for preventive care, routine care and specialist referrals - Preventive care check-ups/wellness screenings are available at no additional cost 9 and can help identify conditions early - Routine care visits allow you to build a relationship with the same primary care provider (PCP) to help manage conditions • Access dermatologists 2 for fast, customized care for skin, hair and nail conditions – no appointment required
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