Behavioral care You have access to 115K+ virtual providers, the largest virtual network in the country, 5 and 285K+ mental health and substance use providers. 5 Whether you’re dealing with a behavioral health condition, going through a rough time or looking for substance use support, you can find the one that fits your needs, either in person or virtually. To find a virtual provider: • Go to myCigna.com > Find Care & Cost • Search for “Behavioral Health Counselor” under “Doctor by Type” • Call to make an appointment with your selected provider Online visits with our behavioral health network providers cost the same as in-office visits. Costs vary by plan. 24/7 Health Information Line At no extra cost, you can speak to a clinician to make better informed decisions about your care. Whether it’s reviewing home treatment options, following up on a doctor’s appointment or finding the nearest urgent care center in your plan’s network, you can call the number on your Cigna Healthcare SM ID card, day or night. Specialty medications If you’re using a specialty medication to treat a complex medical condition, Accredo ® , a Cigna specialty pharmacy, can help. Their team of specialty-trained pharmacists and nurses will fill and ship your medication to your home (or location of your choice). 10 They’ll also provide you with the personalized care and support you need to manage your therapy – at no extra cost. Here are some of the services they provide:
· Easily order, manage and track your medications on your phone or online 11 · Fast shipping, at no extra cost 12 · Easy refills and free reminders. Refill certain prescriptions by text 13 · 24/7 access to specialty-trained pharmacists and nurses experienced in complex conditions · Personalized care services · Help with applying for third-party copay assistance programs and other options To learn more about Accredo, go to Cigna.com/specialty . To get started using Accredo, call 877.826.7657. Case management programs Take advantage of our personal services to help you with your personal health needs. A Cigna Healthcare case manager, trained as a nurse, can work closely with you and your doctor to check on your progress. You can get help with conditions and illnesses, such as cancer and end-stage renal disease, as well as with neonatal care and pain management. You also have access to My Health Assistant on myCigna.com to help you: • Control stress • Lose weight and eat better • Enjoy exercise • Quit tobacco • Manage diabetes, chronic obstructive pulmonary disease, asthma and other conditions
Enroll online today. Go to myCigna.com > Wellness > Health Assistant.
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