TIPS TO HELP YOU SAVE MONEY
Save on prescription drugs
Know where to go for care
Choose the right provider
Be proactive about your health
• Find the complete list of covered medications on myCigna.com • Use the Price a Medication tool on myCigna to compare prices and purchase mail-order prescriptions 14 • Use generics when possible • Know what brand-name medications are covered in your plan • Ask your doctor about a 90-day supply for your maintenance medication(s) through
• Use an emergency room for true emergencies • Don’t wait: Locate an in-network convenience care clinic, sometimes found within a grocery store, or urgent care center near you, before you need it • For minor medical conditions, connect with a board- certified doctor via video or phone when, where and how it works best for you. Visit myCigna.com , or call MDLIVE at 888.726.3171 to talk with a doctor 24/7. 3 • Don’t be fooled: Some emergency rooms look like urgent care centers, so know what type of facilities are in your area
• Know which providers are in your network by going
• Get information on the cost of medications and treatments to avoid surprises • Use your preventive care benefits, learn your core health numbers (blood pressure, cholesterol and blood glucose), and make use of the health improvement tools at myCigna.com
to myCigna.com > Find Care & Costs
• Choose providers who have received the Cigna Care Designation –
high-performance recognition given to physicians in certain specialties who meet Cigna Healthcare quality and medical cost-efficiency standards 16 • Opt to connect with a board-certified doctor, therapist or psychiatrist via video or phone 3 • Use in-network national labs to help save money
our home delivery pharmacy service 15
When your plan year begins, register on myCigna.com.
Find your way to better health. Get more information on all the programs that are available to you.
Call the 24/7 customer service number on your ID card.
Download the myCigna App. 6
1. Customers under age 13 (and/or their parent/guardian) will not be able to register at myCigna.com. 2. Virtual dermatological visits through MDLIVE are completed via asynchronous messaging. Diagnoses requiring testing cannot be confirmed. Customers will be referred to seek in-person care. Treatment plans will be completed within a maximum of 3 business days but usually within 24 hours. 3. Cigna Healthcare provides access to virtual care through participating in-network providers. Not all providers have virtual capabilities. Cigna Healthcare also provides access to virtual care through national telehealth providers as part of your plan. This service is separate from your health plan’s network and may not be available in all areas or under all plans. Referrals are not required. Video may not be available in all areas or with all providers. All health care providers are solely responsible for the treatment provided to their patients; providers are not agents of Cigna Healthcare. Refer to plan documents for complete description of virtual care services and costs. 4. Not all preventive care services are covered, and different plans may cover different things. For example, immunizations for travel are usually not covered. See your plan materials for a complete list of covered preventive care services. 5. Internal unique provider data as of November 2022. Subject to change. 6. The program and services are provided by an independent company/entity and not by Cigna Healthcare. Program and services are subject to all applicable program terms and conditions. Program availability is subject to change. Not available to insured clients sitused in NY and NJ. 7. The downloading and use of any mobile App is subject to the terms and conditions of the App and the online store from which it is downloaded. Standard mobile phone carrier and data usage charges apply. 8. Prices shown on myCigna are not guaranteed and coverage is subject to your plan terms and conditions. Visit myCigna for more information. 9. For legacy clients that have a non-zero preventive care benefit, customers’ preventive benefit will be applied when receiving a virtual wellness screening. 10. As allowable by law. For medications administered by a health care provider, Accredo will ship the medication directly to your doctor’s office. 11. You’ll see your first order in the myCigna App or website once Accredo ships it. 12. Standard shipping costs are included as part of your prescription plan. 13. The ability to refill prescriptions by text is only available for certain medications. To get text messages, you’ll have to sign up for Accredo’s texting service. You can do this when you call Accredo to refill your prescription. Once you sign up, simply reply to their welcome text to get started. Standard text messaging rates apply. 14. Prices shown on myCigna are not a guarantee. Coverage falls under your plan terms and conditions. Visit myCigna for more information. 15. Not all plans offer coverage for 90-day prescriptions. 16. Patient experience, quality designations, cost-efficiency and other ratings found in Cigna Healthcare’s online provider directories are a partial assessment of quality and should not be the only basis for decision-making (as such measures have a risk of error). They are not a guarantee of the quality of care that will be provided to individual patients. Individuals are encouraged to consider all relevant factors and talk with
their physician about selecting a health care facility. Providers are solely responsible for any treatment provided and are not agents of Cigna Healthcare. Product availability may vary by location and plan type and is subject to change. All group health insurance policies and health benefit plans contain exclusions and limitations. For costs and details of coverage, contact a Cigna Healthcare representative. Cigna Healthcare products and services are provided exclusively by or through operating subsidiaries of The Cigna Group, including Cigna Health and Life Insurance Company, Evernorth Care Solutions, Inc., Evernorth Behavioral Health, Inc., Express Scripts, Inc., or their affiliates.
970122 06/23 © 2023 Cigna Healthcare. Some content provided under license.
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